Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising... Voir plus
L'entreprise a répondu
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Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Voir plus
L'entreprise a répondu
Always fantastic service from Carly and the team. Nothing is ever too much trouble! Won't go anywhere else to book our holidays.
They are all ways helpful and friendly you never feel rushed or that anything you want to know is to much trouble for them
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
49 Union Street, TQ1 1ET, Torquay, Royaume-Uni
- 01803 896927
4,9
Excellent
632 avis
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They made me feel comfortable as soon…
They made me feel comfortable as soon as I got in and they were very helpful in finding the best holiday for my situation and they explained everything step by step thank you for making my experience so welcoming
1 juillet 2025
Réponse de Hays Travel - Torquay
Good morning Robert, thank you for your kind comment. We hope you both have a lovely cruise.
Best wishes Abbie
Réponse de Hays Travel - Torquay
Good Afternoon Mr Lindley, Thank you for your kind comments. Always a pleasure booking your holiday every year. Best wishes Ruth
Réponse de Hays Travel - Torquay
Good Afternoon Iain,
Thank you for your kind comments, always a pleasure booking your holidays. Thanks for being a loyal customer of mine, lost count how many years i've known you now.
Best wishes Carly x
Carly is amazing
Carly is amazing! Would not have booked the holiday through Hays if it wasn't for her
27 juin 2025
Réponse de Hays Travel - Torquay
Good Afternoon David, thank you for your kind comments and 5* review. The 3 of you will have an amazing time in the Egyptian sunshine.
Best wishes Carly
The young lady Carly was superb…
The young lady Carly was superb arranging the whole holiday nothing was to much trouble a credit to your company absolutely fantastic
2 juillet 2025
Réponse de Hays Travel - Torquay
Good Afternoon, thank you very much for your kind comments and 5* review.
We hope you have a fab time in Benidorm.
Best wishes Carly
Extremely friendly professional…
Extremely friendly professional service from Emna. Holiday booked and everything explained well. 3rd time now I've used Hays Travel, best travel agents.
24 juin 2025
Réponse de Hays Travel - Torquay
Good Morning Valerie, thank you for your 5* review and your kind comments. We hope you have a lovely time cruising the Fjords. Best wishes Emma
Réponse de Hays Travel - Torquay
Thank you so much for your lovely review! I'm glad we were able to make this a stress free experience for you, and we hope you enjoy your holiday! All the best, Parker :)
Réponse de Hays Travel - Torquay
Good Afternoon Mr & Mrs Green, thank you for your kind comments and 5* review. We hope you enjoy Krakow and look forward to hearing about it when you return. Best wishes Emma
An absolute pleasure as always
An absolute pleasure as always, Abbie and Karly were extremely helpful and a pleasure to deal with. All of your staff in this branch are extremely good.
13 juin 2025
Réponse de Hays Travel - Torquay
Thank you for your 5 Star Review, It is always a pleasure booking your holidays. Best Wishes from all of us at Team Torquay :)
Yet again great service with a smile
Yet again great service with a smile. The staff at Torquay branch never fail to impress me. Always helpful,jolly but professional. Its the only travel agent i will use.
7 juin 2025
Réponse de Hays Travel - Torquay
Thank you very much for your 5 Star Review, I hope you are looking forward to your cruise! Best Wishes, Ruth
Réponse de Hays Travel - Torquay
Good Afternoon, thank you for your kind comments. We hope you have a lovely time in Turkey, send us back some sunshine please. Best wishes Emma J
Great personal service
Emma was great! Helped find us a holiday to a lovely location at the right price point. Thanks, Emma!
3 juin 2025
Réponse de Hays Travel - Torquay
Thank you for your 5* Review and lovely words. I am glad that I was able to help you find the perfect holiday. - Emma :)
Réponse de Hays Travel - Torquay
Thank you for your 5* review, I hope you enjoy your trip to Amsterdam. Best wishes, Parker :)
Good service
Good service, friendly and helpful staff, offered choices to for the holiday I wanted
16 mai 2025
Réponse de Hays Travel - Torquay
Thank you for your lovely review, and we hope you enjoy your trip! Best wishes, Ruth :)
Extremely good service
I found our agent Ruth to be very, very helpful. Was extremely polite friendly and we would definitely use Hayes travel
again to book our holidays.
8 mai 2025
Réponse de Hays Travel - Torquay
Thank you for your 5 Star Review, I hope you are looking forward to Tenerife! Best Wishes, Ruth
We basically told the sales rep what…
We basically told the sales rep what our requirements were in what we were looking for in our holiday wishlist and they came up with our perfect holiday .
4 mai 2025
Réponse de Hays Travel - Torquay
Thank you for your lovely review, feedback from our customers is invaluable to us, and we're so glad to have been able to find you your perfect holiday! Best wishes, Ruth :)
Réponse de Hays Travel - Torquay
Thank you for your 5 Star Review, We are here to assist if you need anything .Have a great holiday! Best Wishes, Carly :)
Apologies for forgetting your name but…
Apologies for forgetting your name but the lady that helped us find our holiday was patient and efficient. Very happy with the service. Thank you ☺️
4 mai 2025
Réponse de Hays Travel - Torquay
Thank you for your 5 Star Review Tracy, I hope you are looking forward to your holiday to Majorca!Best Wishes, Carly
Réponse de Hays Travel - Torquay
Thank you for your lovely review! We hope you have a wonderful time in Corfu and look forward to hearing all about it. Best wishes, Ruth :)
Sam the who dealt with our…
Sam the who dealt with our inquiry/booking was extremely helpful and patient with a very personable approach, nothing was ‘too much bother’ for her.
1 mai 2025
Réponse de Hays Travel - Torquay
Thank you for your kind words. I am glad we was able to get the Cruise sorted for you :) Emma J
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