Had fully paid to go to Thailand back in April. Due to the war in Dubai they had to cancel my holiday as airline wouldn't fly through Dubai. Was surprised and delighted to receive my full refund withi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit UG 24, Belfast Victoria Square, BT1 4QG Belfast, GB
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Lisez les avis des autres
Callum was amazing he was professional and listened to each detail and went above and beyond with the options he sent over. The booking process was quick but thorough. He booked my dream holiday, a ho... Voir plus
L'entreprise a répondu
Excellent, from I entered the premises till I was finished with booking my short city break. Although as I explained to the agent looking after me, same couldn't be said about @Easyjetholidays. Staf... Voir plus
Haven't been on our holiday as yet but I would hope the service I received while booking will reflect in holiday. Friendly staff member Sarah in Victoria Square Sat with me 10 mins before closing and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit UG 24, Belfast Victoria Square, BT1 4QG, Belfast, Royaume-Uni
- 02892290226
4,9
Excellent
474 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
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Danielle was excellent and tried her…
Danielle was excellent and tried her best to get me the best deal for my family.
11 mars 2026
Réponse de Hays Travel - Victoria Square
Thank you so much for your review Coleen -Danielle
Brilliant customer service 2nd time…
Brilliant customer service 2nd time going back to hays definitely will keep returning
23 février 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :) Callum
Great wee team
Great wee team . Prompt at getting back to me about holiday arrangements.
16 février 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Great staff. Experienced and helpful
I book all my holidays through Hays travel. The staff are very helpful and experianced
18 février 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :) Callum
I requested a quote for a cruise for 2…
I requested a quote for a cruise for 2 or 3 people. Callum quickly drew up both quotes ensuring all of the criteria was met. We then requested the cruise for 3 people. He called me to take the deposit and set up the direct debit and talk about the cruise. He was fantastic.
15 février 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback, I hope you enjoy your holiday :) Callum
Very professional and helpful
12 février 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :) Callum
Very helpful staff
All the staff were welcoming and friendly and Aimee was incredibly helpful and knowledgeable both in suggesting different holiday options that met our needs and going through the whole booking process.
11 février 2026
Réponse de Hays Travel - Victoria Square
Thank you for your lovely feedback :)
I made an enquiry with Aimee
I made an enquiry with Aimee, about a holiday, she was of the next day and left my choice of holiday in office. The next day I had a call back from Danielle and the 2 girls was very helpful and I booked the holiday. Thanks girls!
8 février 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback, I hope you enjoy your holiday :) Callum
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Sarah was very helpful
Sarah was very helpful, able to answer all my queries and there were a few in regards to Thailand😁
8 février 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Excellent service and fast
5 février 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :)
The staff are amazing always will and…
The staff are amazing always will and very helpful
31 janvier 2026
Réponse de Hays Travel - Victoria Square
Thank you for your lovely feedback :)
Danielle was absolutely amazing and…
Danielle was absolutely amazing and great help with helping me book my holiday
31 janvier 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Una from Victoria Square was brilliant…
Una from Victoria Square was brilliant - super helpful. Got me exactly what I wanted
30 janvier 2026
Réponse de Hays Travel - Victoria Square
Thank you for your lovely feedback :)
Callum
Dealing with Callum was very easy, he explained everything in detail and made the process very smooth, very quickly organised and emails sent through immediately
30 janvier 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :) Callum
Rand about a holiday that was…
Rand about a holiday that was advertised on facebook, Amy had everything finalised within a half hour, all the details emailed quickly and she was so helpful and friendly, plus I also got the holiday cheaper than expected
20 janvier 2026
Réponse de Hays Travel - Victoria Square
Thank you fr the lovely feedback, I hope you enjoy your holiday :) Callum
Excellent professional service
17 janvier 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback
Very easy and straight forward
Very easy and straight forward. Callum was very helpful and everything done quickly and in a timely manner.
25 janvier 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :) Callum
The team were super helpful and…
The team were super helpful and accommodating.
Quick to respond to my queries and knowledgeable about the options available to us.
22 janvier 2026
Réponse de Hays Travel - Victoria Square
Thank you for the lovely feedback :)
Réponse de Hays Travel - Victoria Square
Thank you for your lovely feedback :)
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