Can't fault Hayes travel.we just accidentally stumbled across it on line and I'm so glad we did. Our friends had booked a hotel in Spain and was invited to join them but we couldn't find anywhere wher... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementHigh Street West, Gilbridge House, 2nd Floor, SR1 3LH Sunderland, England, GB
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Lisez les avis des autres
The website was really easy to use and made the experience so simple. There was a slight glitch during the booking process when I determined the table-size for our cruise as the number I chose wasn't... Voir plus
Booking website is a little bit 'clunky' for cruises but other than that all good. Booked exactly what I wanted relatively easily and at a lower price than going directly through the cruise company.... Voir plus
Its the first time that I have used Hays Travel as I normally book my cruise directly with ambassador Cruise Line. I am impressed by their customer care, the willingness to answer any of my question p... Voir plus
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
High Street West, Gilbridge House, 2nd Floor, SR1 3LH, Sunderland, England, Royaume-Uni
- 03330339985
4,6
Excellent
392 avis
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I booked a Princess cruise online
I booked a Princess cruise online. I don’t normally use a travel agent but the princess site wouldn’t allow me to add the plus package whereas I could on Hays. Al, paperwork and process easy
15 juin 2026
Easy to use and helpf
12 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
very helpful plus straightforward website
website fairly easy to use. orior to that spoke to lady who was extrenely helpful
9 juin 2026
Réponse de Hays Travel - Website
Hi Pauline,
I'm pleased to hear that you found our website easy to use and that the member of the team you spoke to gave you great service. We really appreciate your kind comments and hope you have a brilliant holiday!
Many thanks,
Rebekah
Great customer service
Great customer service was had during my holiday booking with Hays. The personal touch is something I was not expecting these days but greatly received. The actual holiday was as described in the booking material and lived up to expectations. I would certainly consider booking with them again!
17 septembre 2025
It’s was easy to booked and the…
It’s was easy to booked and the installment payment was great too and it’s my first time booking with haye travel and I’m very excited to travel with you
8 juin 2026
Booking was easy
8 juin 2026
Was very easy to use
Was very easy to use, I was nervous about booking online as I usually book in store but it was very simple
8 juin 2026
Quick & easy service
31 mai 2026
Amazing experience from start to…
Amazing experience from start to finish. So easy and quick
31 mai 2026
Booking on Hays website was easy.You…
Booking on Hays website was easy.You could solve all of your travel needs in one go.Including airport parking & transfers.
6 juin 2026
Réponse de Hays Travel - Website
Thank you for your review. I'm so glad to hear you found the website easy to use and that you were able to get all of your travel arrangements sorted in one place! I hope you have a fantastic trip and we look forward to helping with your future travel plans. ✈️🌴
Thanks,
Rebekah
Although there were issues with the…
Although there were issues with the booking going through, everyone I spoke to via email or via phone call were extremely friendly, helpful and doing their best to sort out the issue
6 juin 2026
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