Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement56a Leeds White Rose Shopping Centre, LS11 8LL White Rose, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... Voir plus
L'entreprise a répondu
The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... Voir plus
L'entreprise a répondu
Very happy with the whole experience. Chloe was extremely helpful and pleasant. We got exactly what we wanted, and her knowledge was a great help too. Would definitely book with her again 😁
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, Royaume-Uni
- 01138275451
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Used hays travel for a number of years…
Used hays travel for a number of years never had any problems and straight forward prices no hidden costs nice friendly staff
16 août 2026
Réponse de Hays Travel - White Rose
Thankyou so much for the lovely feedback! :)
Canary Cruise
Michele, who dealt with us was very helpful and nothing we asked or wanted was to much trouble for
her.
She always had a lovely helping smile. Will book again through her in future.
Hasmukh
14 août 2026
Réponse de Hays Travel - White Rose
Hasmukh,
Thank you so much for your wonderful feedback! It's always a pleasure to assist our customers, and we're delighted to hear that you had such a positive experience. We look forward to helping you again in the future!
Kind Regards
Hays Travel Hastings
Everytime it is alway great
Everytime it is alway great, we alway book through hays travel, all staff are great and always look for a bargin for us
14 août 2026
Réponse de Hays Travel - White Rose
Mrs P Hardy,
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently have great experiences with us and that our staff always find you a bargain. We truly appreciate your loyalty!
Kind Regards
Hays Travel Hastings
Alyssia was very helpful and…
Alyssia was very helpful and enthusiastic finding us a fantastic deal on the cruise we were interested in.
27 juillet 2026
Réponse de Hays Travel - White Rose
ADRIENNE,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so helpful and enthusiastic in finding you a fantastic cruise deal. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Great customrr experience never booked…
Great customrr experience never booked through Hays before will certainley be back Isla was lovely and very informative
13 août 2026
Réponse de Hays Travel - White Rose
Thank you for your lovely feedback. Glad we managed to get your holiday sorted - Isla :)
They made it so easy to book our…
They made it so easy to book our holiday, quick and hassle free
6 août 2026
Réponse de Hays Travel - White Rose
Melanie,
Thank you for your fantastic review! We are so pleased to hear that booking your holiday with us was a quick and hassle-free experience.
Kind Regards
Hays Travel Hastings
They really listen to what you want…
They really listen to what you want from your holiday, and get you the best deal. Nothing is to much or rushed.
3 août 2026
Réponse de Hays Travel - White Rose
Steff,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to listen to your needs and find you the best deal for your holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Special birthday booking
The lady who helped us was very friendly and informative. She went out of her way to find the right holiday for our family as it is a surprise for my mums 80th birthday. She was very helpful and a pleasure to do business with. I will definitely book through Hays travel again.
11 août 2026
Réponse de Hays Travel - White Rose
Thank you for your wonderful review! We are so pleased to hear that our team member was able to find the perfect surprise holiday for your mum's 80th birthday. We truly appreciate your kind words and look forward to helping you book with us again.
Always great service with Luke in the…
Always great service with Luke in the White Rose Store.
9 août 2026
Réponse de Hays Travel - White Rose
Paul,
We are so pleased to hear about your positive experience. It's wonderful to know that our team provided you with great service.
Kind Regards
Hays Travel Hastings
Great service by Luke
Great service by Luke. Full of information and helped with booking parking.
9 août 2026
Réponse de Hays Travel - White Rose
Judith,
Thank you so much for your wonderful feedback! We are delighted to hear that our service was so informative and helpful with your parking arrangements.
Kind Regards
Hays Travel Hastings
Excellent customer service
Chloe was extremely helpful and knowledgeable. Anything she was unsure of, she sought clarification from other staff. She persevered with the website she was using to book our cruise and contacted the company via phone to ensure the booking was correct
9 août 2026
Réponse de Hays Travel - White Rose
A Berry,
Thank you for your wonderful review! We are so pleased to hear that our team member was extremely helpful and knowledgeable, and went above and beyond to ensure your booking was correct. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
The lady found an ideal holiday for us
1 août 2026
Réponse de Hays Travel - White Rose
Karen,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to find the ideal holiday for you. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Friendliness of staff
Friendliness of staff
Knowledge of person we dealt with (MICHAELA)
Always a pleasure to deal with Michaela who always helps us book our special needs with a smile on her face
6 août 2026
Réponse de Hays Travel - White Rose
Eunice,
Thank you for your wonderful review! We are so pleased to hear that our team member consistently provides such excellent service and makes booking your special needs a pleasure.
Kind Regards
Hays Travel Hastings
Always a pleasant experience
Always a pleasant experience
very thorough with the booking details
Helpful and fun staff
4 août 2026
Réponse de Hays Travel - White Rose
Mr Kevin Levitt,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have a pleasant experience and find our staff helpful.
Kind Regards
Hays Travel Hastings
Ella made my holiday booking very easy…
Ella made my holiday booking very easy she makes you feel special every time all the staff are very helpful and polite makes me want to book more holidays and I will thank you all.😃😃😘
5 août 2026
Réponse de Hays Travel - White Rose
David Worsley,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague made your holiday booking easy and made you feel special. We appreciate your kind words about our helpful and polite staff, and we look forward to assisting you with many more holidays!
Kind Regards
Hays Travel Hastings
Isla listened to what we wanted and…
Isla listened to what we wanted and patiently searched for something suitable.
She found what looks like a fantastic hotel in a popular resort.
5 août 2026
Réponse de Hays Travel - White Rose
G Dawber,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to assist you in finding the perfect hotel for your holiday.
Kind Regards
Hays Travel Hastings
Ella
Ella, was extremely helpful, knowledgeable patient and extremely thorough , she listened to everything we wanted for our holiday and found us the perfect holiday.
26 juillet 2026
Réponse de Hays Travel - White Rose
Mrs Jayne E Othen ,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to assist you in finding the perfect holiday. We hope you have a fantastic time.
Kind Regards
Hays Travel Hastings
Better deal than expected!!
Went in to book a holiday and, after a chat the agent was able to improve our plans for no increase in costs - thanks!
4 août 2026
Réponse de Hays Travel - White Rose
Brookey Boy Gamer,
Thank you for your wonderful 5-star review! We are so pleased to hear that our agent was able to enhance your holiday plans without increasing the cost. We appreciate your kind words!
Kind Regards
Hays Travel Hastings
Réponse de Hays Travel - White Rose
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and that we were able to advise you on all available options.
We were checking our details for a…
We were checking our details for a previous book holiday. Michelle one of the Customer consultants was so helpful and checked for a short-term city break. That we booked a three night stay plus car park parking for the three nights stay and our previous booked holiday letter in the year.
Very professional and helpful all done within an hour.
3 août 2026
Réponse de Hays Travel - White Rose
Anthony Mulgrew,
Thank you for your wonderful review! We are delighted to hear that you had such a professional and helpful experience with us, and that we could assist you with both your city break and your previously booked holiday.
Kind Regards
Hays Travel Hastings
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.