We were going to book a holiday ourselves but soon got fed up of scrolling and searching, reading reviews so decided to pop into Hays travel agency. The lady (forgot he name) was helpful from the s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had an idea of where we wanted to go but not quite sure. Keira was very helpful showing us what was available for the date we had said we wanted to travel. We then asked about going on the followin... Voir plus
L'entreprise a répondu
Wouldn't Use any other Travel Agent Staff are always Helpful. Pleasant. Nothing is Ever too much Trouble. Always Check for Us the Best Prices Destinations to Meet our Requirements. Sort our Pa... Voir plus
L'entreprise a répondu
Staff were very helpful on booking a cruise for my disabled husband & I. Gayle was excellent taking time to explain all necessary details clearly. She even rang cruise co. regarding queries that we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
62 Lowther Street, CA28 7DS, Whitehaven, Royaume-Uni
- 01946413014
4,9
Excellent
527 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely brilliant
Absolutely brilliant. Staff really friendly and helpfull. Gail and another lady with blonde hair are a credit to the company. 10/10
9 mars 2025
Réponse de Hays Travel - Whitehaven
Hello Sarah, thank you so much for your lovely review :) It is much appreciated, and we look forward to seeing you in store soon Gayle :)
Friendly helpful service by Lucas
8 mars 2025
Réponse de Hays Travel - Whitehaven
Hello, Thank you for taking the time to leave us a lovely review, we look forward to seeing you instore soon Lucas :)
Karen who helped us book cruise was…
Karen who helped us book cruise was very helpful and friendly
13 mars 2025
Réponse de Hays Travel - Whitehaven
Thank you for your review. It was really nice to meet you both and a pleasure to book your cruise. Thanks again, Karen
The staff were very knowledgeable
The staff were very knowledgeable, professional and helpful. I having not traveled abroad for a long time now had many questions. I also had quite specific thoughts. The staff address them both and accommodated them.
8 mars 2025
Réponse de Hays Travel - Whitehaven
Hello, thank you for taking the time to leave a lovely review, it was a pleasure booking your holiday and we look forward to seeing you instore soon Lucas :)
Gayle was fab!
Brilliant Gayle was excellent in sorting my holiday out nothing was too much trouble.
9 mars 2025
Réponse de Hays Travel - Whitehaven
Hello, thank you so much for your lovely review, it eas a pleasure booking your holiday and I look forward to seeing you in store soon Gayle :)
Jake is a legend
Jake is a legend, sorted me out properly and deserves a massive bonus. Was so shocked to hear that this was his first sale as he’s still in training and the whole process felt lovely from start to finish!
7 mars 2025
Réponse de Hays Travel - Whitehaven
Hi Will, thank you for taking the time to leave a review, we hope you have a fab time in Florida :)
Brilliant from start to finish as…
Brilliant from start to finish as always Karen was very helpful as usual as are all the team at Hayes Whitehaven
4 mars 2025
Réponse de Hays Travel - Whitehaven
Hi Sue thank you so much for taking the time to leave us a lovely review it is always a pleasure booking your holidays and we look forward to seeing you in store soon Karen :)
Réponse de Hays Travel - Whitehaven
Thanks for your review. It was a pleasure to help you and look forward to seeing you again soon. Thanks again, Karen
Excellent service.first rate staff.
25 février 2025
Friendly and informative booking.
25 février 2025
Réponse de Hays Travel - Whitehaven
Thank you for taking the time to leave us a review we look forward to seeing you instore soon Karen :)
The staff are marvellous and helpfull…
The staff are marvellous and helpfull nothing is to much troublr
14 février 2025
Réponse de Hays Travel - Whitehaven
Thank you for taking the time to leave such a lovely review, It is always a pleasure booking your holidays, I look forward to seeing you in store soon Karen :)
Staff in Whitehaven office are always…
Staff in Whitehaven office are always friendly and happy help.
13 février 2025
Réponse de Hays Travel - Whitehaven
Hi Rachel, thank you so much for taking the tie to leave a lovely review, we look forward to seeing you in store soon Karen :)
Réponse de Hays Travel - Whitehaven
Thank you so much for leaving a review :)
Réponse de Hays Travel - Whitehaven
Thank you so much for taking the time to leave a lovely review, we look forward to seeing you in store soon Karen :)
Réponse de Hays Travel - Whitehaven
Thank you so much for taking the time to leave us a lovely review, I look forward to seeing you in store soon Karen :)
Gayle in Whitehaven was great!
Gayle in Whitehaven was great all the way through. Thank you.
30 janvier 2025
Réponse de Hays Travel - Whitehaven
Thank you so much for taking the time to leave a lovely review, I look forward to seeing you in store soon Gayle :)
Réponse de Hays Travel - Whitehaven
Thank you for you review. It was a pleasure to book your holiday and I look forward to seeing you again soon. Thanks again, Karen
The young lady was very helpful and…
The young lady was very helpful and knowledgeable
30 janvier 2025
Réponse de Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book your holiday and I look forward to seeing you again soon. Thanks again, Gayle
Helpful staff Gayle is just great ways lovely staff Gayle goes out of…
Always lovely staff Gayle goes out of her way to get what we want plus she helped us with the price don't think I would go anywhere else if the service stays as it is just brilliant
6 février 2025
Réponse de Hays Travel - Whitehaven
Thank you for your lovely review. It was a pleasure to book your holiday for you and I look forward to seeing you again soon. Thank again, Gayle
Very helpful and friendly
Very helpful and friendly. Asked what we wanted from our holiday and explained everything that was needed from us.
5 février 2025
Réponse de Hays Travel - Whitehaven
Hello, Thank you so much for taking the time to leave a lovely review, I hope you have a wonderful cruise and we look forward to seeing you in store soon Gayle :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.