Hays Travel - Whitley Bay Avis 

882
TrustScore 5 sur 5

4,9

Unit 2 Park View Shopping Centre, NE26 2TH Whitley Bay, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jamie was very helpful in booking our cruise, she answered our questions and was very professional. She made it all an easy experience. Also Darren , the branch Manager, assisted us where necessary.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always reliable friendly service at Whitley Bay branch. I found my holiday online but contacted Hays Travel Whitley Bay to see if they could get a good deal for me. Darren was brilliant very friendly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service from Morgan, very polite and patient did not at all feel rushed which I appreciated. Person-centred and nice atmosphere in the shop. Will be back to book my next holiday!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to booking a last minute holiday, I was unsure of my destination. Morgan was helpful, polite and very patient. She helped me book my holiday without any worries or stress.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Unit 2 Park View Shopping Centre, NE26 2TH, Whitley Bay, Royaume-Uni

  • 0191 2531022

4,9

Excellent

TrustScore 5 sur 5

882 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(882)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Elie and Ella at Whitley bay were very…

Elie and Ella at Whitley bay were very helpful in booking our cruise to Norway next year .

21 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Thankyou so much for leaving a review. Glad we could get your cruise booked

Thanks

Darren

Noté 5 sur 5 étoiles

Welcoming friendly staff y…

Went to hays travel in whitley bay spoke about the needs for a holiday we saw and Gemma was great she helped us with assisted seating which we've never needed until now.
She was very friendly and helpful.

28 mai 2026
Avis spontané
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Réponse de Hays Travel - Whitley Bay

Thank you for leaving a review of my service, So pleased we could get you booked. Have a fab holiday Thanks Gemma

Noté 5 sur 5 étoiles

Morgan provided Nice clear service

Morgan provided Nice clear service. Went beyond my expectations

14 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Thank you for your feedback, we hope you have a fantastic time :)

Noté 5 sur 5 étoiles

Good staff invaluable

Good staff invaluable. Gemma in Whitley bay exceptional. Give her a pay rise. She,s worty it.

8 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Thank you for your lovely words, look forward to seeing you again soon. Thank you Gemma

Noté 5 sur 5 étoiles

The staff knew my name after a small…

The staff knew my name after a small conversation on the phone

12 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Thank you for you review I'm glad we could help, have a lovely holiday.

Thanks Darren

Noté 5 sur 5 étoiles

Whitley Bay

have been using Hays Travel for over 20yrs and never been disappointed. The staff at whitley Bay Branch go that one step further to ensure that we have all the information that we require. Well done Gemma and all the staff in this office

9 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Thank you for leaving a review. So happy you find our service good. Have a fab time Thanks gemma

Noté 5 sur 5 étoiles

Excellent service again by Gemma.

Excellent service again by Gemma.
Very friendly staff , helpful and pleasant.

28 juin 2026
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Réponse de Hays Travel - Whitley Bay

Thank you for taking the time to leave a review. Its always a pleasure to book your holidays, Thanks Gemma

Noté 5 sur 5 étoiles

I can’t fault Hays travel in Whitley…

I can’t fault Hays travel in Whitley Bay. Darren was so helpful and patient as I made my decision about my recent holiday.
Every request I had was dealt with and the communication in person, via email and on the phone was professional and courteous.

28 juin 2026
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Réponse de Hays Travel - Whitley Bay

Thank you for your kind words, we look forward to seeing you again soon

Noté 5 sur 5 étoiles

Friendly efficient service

Friendly efficient service. Very helpful member of staff.

8 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Thank you for your kind words we look forward to seeing you again soon

Noté 5 sur 5 étoiles

Happy customer

Staff member Gemma made the booking process so easy, no fuss or rush , plenty of good advice and aware of my special needs .

8 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Thank you for leaving a review of my service. So pleased you found the process easy. Have a great holiday Thanks Gemma

Noté 5 sur 5 étoiles

like always the staff are so easy to…

like always the staff are so easy to talk to with what ever you need to know . friendly and never rush you in to choosing a holiday . would always go to Darren's team for advise Gemma is a joy to see always truthful about the questions you ask top marks for Darren's team .

5 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Thank you so much for your continued custom, we really appreciate the loyalty and enjoy booking your holidays. Have a fab time. Thanks Gemma

Noté 5 sur 5 étoiles

I would not go anywhere else but Hays…

I would not go anywhere else but Hays Travel in Whitley Bay now. We always use Darren the manager with are holiday bookings he goes way beyond and arranges everything for us (just tell him where would like to go and where we would like to stay etc) He is a credit to your company.

5 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Thank you so much for your lovely review. Its always a pleasure to book your holidays. Have a fab time Thanks Darren

Noté 5 sur 5 étoiles

Always friendly,welcoming .🙂 and very…

Always friendly,welcoming .🙂 and very patient with my requests and queries🤣👍

1 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Hi Ros, Thank you for the lovely feedback where always here for your requests and queries 😄

Thanks Darren

Noté 5 sur 5 étoiles

Hays Travel staff are always very keen to get the best holiday experience for you.

Hays Travel staff are always very helpful, checking reviews of hotels and amenities. In our case, Morgan checked with our chosen hotel to find out if there was a room with a shower rather than a bath, also how far the hotel was from places of interest. Nothing was a bother to her and we felt from our past experiences with the branch that they had our best interests at heart. Excellent service, well recommended.

2 juillet 2026
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Réponse de Hays Travel - Whitley Bay

Hi Vivian, Thank you so much for your lovely feedback we really appreciate it and glad we can help. Have a lovely holiday.

Thanks Morgan

Noté 5 sur 5 étoiles

Gemma was excellent at booking our short trip to The Isle of Man!!

Gemma was excellent at booking our short break to the Isle of Man! Very patient cheerful talked us through the arrangements and cost! Also informed us of an extra trip we could book if required!! She made our trip away sound fantastic! And I’m sure we won’t be disappointed! A throughly professional experience! Never disappoint with Hays Travel and exceptional staff!!!!

24 juin 2026
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Réponse de Hays Travel - Whitley Bay

Thank you for taking your time to leave a lovely review, we hope you have an amazing time away :)

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