Hays Travel - Yate Avis 

As always the staff are very friendly, professional and very knowledgeable. Nothing is ever too much trouble when discussing and comparing holiday types and destinations to suit our needs.

We book all our holidays via Hays travel in Yate always find the staff very helpful

Second time using Hays, quick easy efficient friendly and accommodating.
Thoroughly recommended

Second year running we have booked with Hays, usually book online.
It’s nice to go in store and chat to someone and everything is taken care of including check in. Much more personal.

Very helpful staff , non pushy

Agent was very helpful and knowledgeable

The woman was very knowledgeable and make me feel at ease with my cruise booking and took her time explaining everything I had to do.

My experience in booking a holiday was very good. Most helpful, patient and very knowledgeable.

Friendly efficient knowledgeable service. Very satisfied

Before we went into Hays we knew our holiday destination and approximate dates to travel - 3 nights in Lisbon staying in the 5* hotel, which our son recommended as being central and in a ‘flat’ area (important as we both have mobility limitations) after his city break in the capital last year. Then 1 week with family at their house further south in Portugal. Emily was very helpful with a friendly approach. Luckily the hotel was available for the days we requested, plus outbound flight from Bristol and return flight from Faro were at convenient times. Emily answered all our queries so we were happy to pay the full amount as the holiday is imminent in 2 months. The whole procedure was carried out within a short period due to Emily’s efficiency, experience & professionalism - thank you.

We always go to Hays Travel and we always have agood experience Emily was very helpful we often go to her for that very reason love Hays Travel all the staff are very good

Our travel agent made lots of suggestions for us based on what she knew from our previous booking. She remembered us as previous customers, remembered our last holiday and things about our booking. Superb customer service.

Friendly, knowledgeable staff

Always happy to go into Hays Yate. Isabelle was very helpful and found is a lovely hotel on lake Garda.
We are very much looking forward to our holiday

Katrina was very helpful & found everything we wanted for our holiday.

Rebecca was very helpful and patient, finding the right hotel in the right place and finding information and booking the extra trip

Plenty of helpful pleasant and friendly staff. I prefer to book with a person than do it on line. I’m fearful I may miss something important and miss a booking which might suit my needs better than that I had first thought of.
And- I’m less likely to be influenced by the advertising we are all bombarded with

Original quote was made by Cat, and we came back knowing exactly what we wanted. All information we needed and asked about was explained brilliantly.