I was nervous about calling but the helpline counselor was brilliant, letting me talk and then explaining what would (and might not) happen next. There are various ways to contact including via text,... Voir plus
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Lisez les avis des autres
From the first phonecall to my last session, this has been such an easy process. I have felt very supported, and my sessions have me now viewing life alot more positively. I would definitely recomme... Voir plus
L'entreprise a répondu
I made significant improvements. They were way beyond what I expected and the counselling helped me deal with the root causes not just the symptoms. Really grateful for the time to spend with another... Voir plus
L'entreprise a répondu
I received counselling from Julie Marshall after reaching out to Health Assured via the BMA. As a GP, my busy work schedule and the nature of the job led me to almost reaching burnout. Julie's n... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
HA | Wisdom Wellbeing (Health Assured) is the UK and Ireland's most trusted EAP provider, and the UK’s the only national EAP provider to be accredited by both BACP and NCPS. We offer the best wellbeing support and solutions possible for employees, allowing leaders to focus on business growth and success. Offering industry-leading support to over 13.5 million people. With our award-winning EAP, we offer a comprehensive wellbeing service that provides essential legal, financial, and mental health support, promoting healthier, happier, and more productive workplaces.
Coordonnées de contact
4,7
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very lovely and attentive professional
Very lovely, kind, attentive and helpful professional services. I would highly recommend them to anyone.
27 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear we could help and that you would recommend our sservice
We will be sure to share your feedback with the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
I found speaking to my counsellor to be…
I found speaking to my counsellor to be calming and and productive in giving me ways to calm me and different ways to process things that may "tip my thought process the wrong way " thank you
These sessions started sometime in May and finished today 27th July
1 mai 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear your kind words on the service and we will be sure to share this feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Councillor who I was speaking with…
Councillor who I was speaking with weekly was amazing. Can't thank her enough for helping me though so difficult times.
25 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear your kind words on our service and how the counsellor has supported you through a difficult time
Your feedback is appreciated and will be shared with the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
My counsellor was brilliant
My counsellor was very good, made me feel at ease when I was speaking to her. She never judged me but gave some very good coping tools. This lady has definitely changed my life, making me feel like my old self before my mental health problems. I would definitely recommend this company. Thank you
24 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear your feedback regarding our counsellors support. We will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Excellent service
Excellent service. Absolutely invaluable service to helping me get back into work after burnout. I highly recommend in conjunction with their Wellness App. My counsellor was very professional and lovely to work with. Thank you so much.
23 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear your kind words on our service and that you would recommend using our Wisdom app! We will be sure to share this feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
I found the counselling very beneficial and it’s helped greatly.
I foundthen
22 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear you found the counselling beneficial and we will be sure to share your feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Really helpful & rewarding service
Having been referred to the service via work due to being signed off for work stress, I found the therapy sessions really helpful in navigating my return to work. Would highly recommend anyone being offered the service to take it up.
22 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are thrilled to hear your kind words on our service and how we have been able to support you. We will be sure to share your feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Absolutely 5 stars
What a great service. Would definitely recommend.
No opinions no judgement.
21 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear how we have been able to assist you with your enquiries and that you would recommend using the service. We will be sure to share this feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
mental health
the counselling i got was very good and it helped me talk through issues and organise my thoughts. Carmen was very calming and supportive and gave good points on handling and turned thoughts into positive feelings.
21 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear how Carmen has supported you and that they were able to assist you. We will be sure to share this kind feedback with them and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Having someone to talk to has really…
Having someone to talk to has really helped me. Has made me try to accept the things that I cannot change and cope with things that I was struggling with.
20 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear how we have been able to assist and support you through a tough time. Your feedback is appreciated and we will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Found calls to be more helpful than…
Found calls to be more helpful than live chats in general, if you are worried about something, calls actually sound human whereas live chat isn’t bad but sometimes you get responses that sound scripted. And I have to credit the lady who answered my call when I was in extreme guilt and distress. She was very kind and reassuring, no scripted responses whatsoever and I felt a huge burden was relieved off my shoulders.
13 mai 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
It is great to hear how we have been able to support you and appreciate the feedback given. We will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Chelsea really made my day today
Chelsea really made my day today. She gave me kind, helpful advice and was so understanding throughout our conversation. Her voice was incredibly soothing and reassuring, which made a difficult situation feel much more manageable. Thank you, Chelsea, for your support.
20 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are thrilled to hear your kind words regarding Chelsea' service and support to you
We will be sure to share your feedback with them and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Everything about my sessions was easy…
Everything about my sessions was easy to manage. HA were very quick to respond to my initial message, set up a relaxed but thorough initial assessment, they were able to link me to a neurodiversity experienced therapist, who was brilliant. The sessions were led by me, supported with a light and accurate touch from my therapist who sent me really useful worksheets and information sheets as we progressed. The whole experience has been professional, respectful and most importantly effective. At the end of my sessions when we did the evaluation questions again, my anxiety and mood scores had halved, and I have the confidence to continue working on the strategies we developed together.
17 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review.
We are glad to hear the counselling has supported you and we will be sure to share your feedback with the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
A Great Experience
Bernadette has been a great help to me. She is a very welcoming, warm counsellor. I recommend her as a counsellor and the whole experience.
16 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review.
We are glad to hear the Bernadette has supported you and we will be sure to share your feedback with the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Initial contact
Really responsive, I spoke to Wisdom Wellbeing this morning, had an assessment and saw a counsellor all in the same day. The counsellor was really good and i found the session useful
17 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
ood afternoon and thank you for taking the time to leave your review
We are glad to hear the counsellor has supported you and we will be sure to share your feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Excellent service
Very easy process to be seen and allocated a therapist who was absolutely fabulous. Communication was just right and changes to appointments and rearrangements made seamlessly. Excellent service
16 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear your kind words regarding the service received and the support given
We will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are glad to hear the counsellor has supported you and we will be sure to share your feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
I was feeling quite low and stressed
I was feeling quite low and stressed. Jane helped me navigate through my feeling and think differently about situations that were out of my control.
14 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
It is great to hear how Jane has been able to assist you and we will be sure to share your feedback with them and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
I found my sessions with Susan…
I found my sessions with Susan incredibly helpful and she made me feel comfortable talking about distressing situations
13 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so thrilled to hear how Susan has been able to support you. We will be sure to share this kind feedback with them and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Excellent counselling sessions with my…
Excellent counselling sessions with my nominated counsellor, very informative, great listening skills and top advice and help and made things so much better and easier to deal with for me.
13 juillet 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear how our team have been able to assist and support you. We will be sure to share your feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
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