Easy to book appointment. Very punctual response. Saves time from queueing at A&E (of course , depending on your individual case you might have to stick to A&E) or waiting on call to book your appoint... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent service. Quick and easy to book appointments for online or telephone consultation. Saves the huge waiting time to even get through to NHS GP practice. Can’t fault my first experience.
L'entreprise a répondu
Having contacted Benenden Health Care over the Easter holiday when it was impossible to contact my own GP I was contacted by Health Hero who arranged a telephone consultation for me. The doctor who c... Voir plus
L'entreprise a répondu
For the third day in a row I couldn’t get through to my surgery. I knew I had a chest infection and needed an antibiotic then I remembered I could call a Westfield doctor. I went on the app, booked a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Coordonnées de contact
W1H 6DU, London, Royaume-Uni
- info@healthhero.com
- healthhero.com
4,8
Excellent
776 avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : HealthHero
Thank you, Pauline. We are pleased to hear you found the service excellent.
Réponse : HealthHero
Thank you, Stephen. We are glad you found the service professional, convenient and provided by a very competent team.
Exactly what you need when you are unwell
Easy to book appointment. Very punctual response. Saves time from queueing at A&E (of course , depending on your individual case you might have to stick to A&E) or waiting on call to book your appointment with GP. Highly recommend! Thank you!
13 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Andrey. We are delighted you found the service easy to book and punctual, and that it helped save time when you were feeling unwell. We appreciate your recommendation and your thoughtful feedback.
Very good and effectively experienced
Very good and effectively experienced. Professional GPs which listen and asked questions connected all the symptoms even are with different areas. Professional treatment and advice.
17 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Andreea. We are pleased to hear the GPs listened carefully, asked the right questions and connected all your symptoms effectively. It is great to know the advice and treatment you received were professional and helpful.
Réponse : HealthHero
Thank you, Ewa. We are pleased to hear you found the service great, with a fast appointment and a well organised experience.
Fast and reliable
Fast and reliable. Understanding GP prescription posted to me next day! Couldn't ask for more. Used this service for 15 yrs and never disappointed
19 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Netty. We are delighted you continue to find the service fast and reliable, and that the GP was understanding and able to arrange your prescription promptly. We truly appreciate your long term trust in the service.
Réponse : HealthHero
Thank you, Dino. We are glad to hear you found the service absolutely brilliant.
very efficient process
The process was very efficient which suits my business schedule.
16 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Dave. We are pleased the efficient process worked well around your business schedule.
Very easy to get an appointment and…
Very easy to get an appointment and clinicians know their stuff
31 mars 2026
Avis spontané
Réponse : HealthHero
Thank you for your feedback. We are pleased you found it easy to book an appointment and that the clinicians provided knowledgeable support.
Listened to
The doctor and the clinicians just really listened to me and heard what I needed and helped
15 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Dora. We are very pleased to hear you felt listened to and supported by the doctor and clinicians.
Amazing Service!
Amazing Service - cannot recommend highly enough!
From the customer service of booking the appointment to the smooth and easy process of accessing the actual appointment - everything was stress free and professional.
6 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Emma. We are delighted you found the service amazing and stress free, from booking through to the appointment itself. We really appreciate your recommendation.
Excellent service
Excellent service. Quick and easy to book appointments for online or telephone consultation. Saves the huge waiting time to even get through to NHS GP practice. Can’t fault my first experience.
15 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Jane. We are pleased you found the service excellent and that booking was quick and easy. It is great to know your first experience was such a positive one.
Excellent service
16 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Pam. We are glad you found the service excellent.
They take time to listen and you dont…
They take time to listen and you dont feel rushed, its nice to know you can speak to a gp when needed and not 3 weeks after the ossue
16 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, David. We are pleased to hear the GP took time to listen and that the consultation felt unhurried. It is great to know you value having timely access to a GP when needed.
Easily accessible and excellent service…
Easily accessible and excellent service from the GPs involved.
15 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Ken. We are pleased to hear you found the service easy to access and that the care provided by the GPs was excellent.
First class service!!!!
For the third day in a row I couldn’t get through to my surgery. I knew I had a chest infection and needed an antibiotic then I remembered I could call a Westfield doctor. I went on the app, booked a slot, the doctor rang me right on 11.48 and by 12.30 I was at the chemist collecting my prescription. First class service. Well done Westfield
14 avril 2026
Avis spontané
Réponse : HealthHero
Thank you for your feedback. We are delighted the service was able to support you quickly when you could not reach your surgery. It is great to hear the appointment was on time and that you were able to collect your prescription promptly. We appreciate your kind words.
Quick professional service cannot fault
14 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Averil. We are pleased you found the service quick and professional and that it met your expectations.
Réponse : HealthHero
Thank you, Raymond. We are glad to hear you found the service very good.
Very professional.
Very professional.
Listened and gave me honest and great feedback.
Very punctual on my assessment call.
Can't fault this service.
13 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Eric. We are pleased to hear the service was professional, punctual and that you felt listened to throughout your assessment. Your feedback is much appreciated.
Wonderful service
Wonderful service, fast easy booking and a prompt appointment .
15 avril 2026
Avis spontané
Réponse : HealthHero
Thank you, Charlotte. We are delighted you found the service wonderful and that booking was fast and straightforward with a prompt appointment.
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