HealthHero Avis 

Their customer service is excellent, helpful. The GP was very good, and they gave me a referral with no charge. I'm through MediCash with Health Hero and I got an appointment on the same day aswell as a referral letter with no additional charge. I would recommend definitely.

I felt the doctor was very helpful, she listened patiently to me when I explained my symptoms, I was very pleased with this service, and will not hesitate to use it again.

I easily arranged a GP appointment at a time that suited me perfectly through my Vitality Health policy. The service was attentive and I received appropriate care. I highly recommend it; it’s much easier than requesting a NHS GP appointment.

Exceforst time using benenden health.
Extent service provided .

Simple to book, called when expected and was very helpful! Although they couldn't directly help with that I called for, that more my fault as I had never used the service before and didn't know the limitations. However, the Dr was very polite and professional and took the time to give me advice.

My consultation with Dr Dep was brilliant and he was most reassuring about my concerns about possible DVT, in the calf of my leg whilst on holiday in Canada. Thus having assured me that it was not DVT and was most lkely tendinitis, which I could manage quite easily by gentle movement and ibuprofen to deaden the pain, I felt able to continue my holiday and fly back home to England without any serious concerns or possible complications regarding my health. Dr Dep was wonderful, very caring, and was a good listener, giving a diagnosis that was most re-assuring and spot on. I have since returned home without any problems and my leg is slowly recovering as he anticipated. I am therefore most grateful for the consultation and diagnosis received.

Yours sincerely

Jonathan Hickling

The service was fantastic. I was away on holiday and was able to speak to a doctor the same day I felt unwell.

I would thoroughly recommend this service.
The booking process was straightforward and getting an appointment was infinitely easier than filling in an econsult.
The GP was absolutely fantastic! Listened to what I said, asked further questions, answered any of my questions and explained things clearly offering helpful advice and further researching test results from my GP, enabling her to prescribe the correct antibiotic for my condition.
She was professional yet approachable and you felt an instant rapport, which made explanations of symptoms less stressful. An amazing GP and overall an excellent service…Well done Health Heroes team.

Dr Idowu was absolutely excellent. He listened very carefully, understood my concerns and made what could have been an uncomfortable conversation feel completely straightforward and easy to discuss.

What impressed me most was that I genuinely felt listened to and taken seriously. He was professional, knowledgeable, patient and very reassuring, and explained everything clearly without rushing me.

I came away from the consultation feeling that I had finally been properly heard and helped. I would happily consult Dr Idowu again and would highly recommend him.

Thank you for an excellent consultation.

Excellent. Highly recommended

I received excellent service, and the professional who assisted me was very attentive and understanding. Thank you.

Fantastic, professional service

Very good service

Easy to book, and saved waiting 3 weeks for my NHs GP to provide a referral.

Absolutely incredible service, beats standard GP any day. Convenient, professional doctors, knowledgeable and reassuring, quickly put mind at ease in stressful situations. Very easy to book and extremely accessible.

★★★★★

I had an excellent experience with the online GP booking and consultation service. The appointment was easy to arrange, and the GP listened carefully to all my concerns with genuine patience, understanding and professionalism. They provided helpful advice and sent their recommendations directly to my own GP surgery.

Although it is a shame that the service is somewhat limited in the actions it can take, I still felt an enormous sense of relief knowing that someone had truly listened to my health concerns and genuinely cared about my wellbeing. It was reassuring to finally feel heard and supported. I would highly recommend this service.

Great service. Booked an appointment for the following day. Clinician was very thorough and prescription issued immediately and collected from a local pharmacy. Highly recommend to anyone who can’t get a doctor’s appointment via there GP.

I had a really positive experience booking and attending a GP health check through Vitality recently. Booking was straightforward. I called and had an appointment sorted quickly, without the usual back-and-forth or long wait times you sometimes get trying to see a doctor.

The doctor himself was excellent. He was thorough, took the time to properly listen to what I had to say, and explained everything clearly without rushing me. He came across as genuinely knowledgeable and put me at ease throughout the check-up. It's rare to feel like a doctor is giving you their full attention, but that's exactly how this appointment felt.

Overall a really smooth, professional experience from booking through to the consultation itself. Would definitely recommend.

Great system and a great service provided by the Health Heroes team and the consultant

Quick and easy service. Great timeline from start to outcome. Would highly recommend.