Health IQ Avis 

874
•
TrustScore 3 sur 5

3,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered an anti-choking devise and somehow and mysteriously signed up for a “Membership” for $10 that I didn’t subscribe to. I “Immediately” canceled the order and was ignored. Then I received seve... Voir plus

Noté 5 sur 5 étoiles

Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel s... Voir plus

Noté 5 sur 5 étoiles

Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This company has aggravated the he-- out of me by calling me a zillion times a day, every day, since the Medicare enrollment period began. Now, they are also texting me. I would not buy an insurance... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. aussi dans
  3. Conseiller financier

À propos de Health IQ

Écrit par l'entreprise

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At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

874 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,1

Tous les avis

(874)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

STOP SPAMMING

STOP SPAMMING! I already tried to unsubscribe multiple times but still keep getting emails from healthiq.com and healthiq.co

Please stop spamming!

Edit: It's not just phone calls but Emails as well.

4 février 2022
Avis spontané
Logo de Health IQ

Réponse de Health IQ

Please know that Health IQ takes seriously its obligations under both federal and state law, and has strong internal and third-party policies concerning compliance. In accordance with your request to cease contact, we will need your phone number so that you can be added to Health IQ’s internal Do Not Call list, as we cannot identify you in our system. Please reach out to us at customersupport@healthiq.com and provide your number so we can ensure your number is updated in our systems as a Do Not Call number.

Noté 1 sur 5 étoiles

Zero Starts

If I could give them zero stars I would. This company is unprofessional and knows nothing about the products customers request. I asked direct questions when attempting to purchase an IUL policy and no-one seemed to be able to respond. They chose a policy for me and were just quick to have me sign rather than explain and provide me with options for parts of my policy that I am actually supposed to chose. I worked with the agent who's name they don't want me to post. He continuously called me throughout the day when I already explained I am at work, was slow to respond to my emails and provided minimal information, or had someone else do it. I was totally confused the whole time as to who even WAS my agent. I just remember getting phone calls and emails to sign my policy daily. Terrible service!

31 janvier 2022
Avis spontané
Noté 2 sur 5 étoiles

Only after my $$$.

I used HealthIQ to identify a replacement for a work-sponsored term life policy. Saved money over the work policy, so that goal was met (bar was pretty low as that policy was way overpriced). Had asked about scheduling activation of the new policy to avoid an overlap with my prior one and was told that wouldn’t be a problem. After contacting HealthIQ again, a few months later, once my work policy was set to renew, they gave me a higher premium or the choice to date the policy back to my original inquiry. Meaning I ended up duplicating 4 months of coverage just as I’d been seeking to avoid. As I’d already opted not to renew the work policy, I felt pressed to move forward. Frankly, I don’t know how much more I paid than could have been the case, or if I got a market-competitive price. Could have searched more effectively without HealthIQ and regret I engaged them.

23 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I was helped very efficiently and with…

I was helped very efficiently and with a lot of knowledge imparted to me by your representative who are very much appreciated due to her personable and very patient attitude throughout our conversation. She completely and comprehensively described everything.

18 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Valerie was very helpful in my decision…

Valerie was very helpful in my decision to use Gentene Corp as my insurance provider. Its hard to trust someone over the phone telling you about insurances and hoping after you have chosen that it will work for you. Valerie help ease my mind by being extremely knowledgeable about the different products that are included in the package I chose.

8 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

She was very easy to understand

She was very easy to understand. She answered all my questions. Christine Todd signed up my Aunt and completed my registration quickly and thoroughly.

8 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Repeat Customer has another Positive Experience

I'm a "repeat" customer of HealthIQ. For the past 3 years, I have turned to HIQ for guidance regarding plans and rates. This year Pedro Peter Goderich did another splendid job serving my needs. He was knowledgeable, helpful, thorough, and patient. The only complaint I have has to do with the administrator who read for 20 minutes the legal mumbo-jumbo. I had extreme difficulty understanding her words because she didn't enunciate clearly plus it was so long and meaningless. She asked me, as she is required to do if I understood and agreed to the blah-blah-blah she was reading. I quickly said yes just to get her to move forward. I was told her part would only take 5 mins. That was not accurate. Other than that I had a great experience with Health IQ

8 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

CUSTOMER SERVICE REP

I had a most pleasant experience with my representative
I hope all who signed up was treated with the care and kindness that I experienced did

7 décembre 2021
Avis spontané

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