HealthTap Avis 

A great service for patients and doctors alike. Also very good for employers and insurers to lower their costs. I envision Healthtap as the means for patients to get rapid answers and solutions to healthcare needs and for employers and insurers to lower the cost of unnecessary visits and hospitalizations. Healthtap needs more patients.

a good site for the public to get basic information to facilitate decision making

I had a video chat with a doctor who was able to get me some medicine for my chest congestion.

Consistently high quality answers to patient questions.

Good platform for giving advice. Many questions too vague, too broad, lacking details

Easy to use. Convenient. Give peace of mind. Would highly recommend. Seems logical and helps free up from going in for minor medical worries

Healthtap has been the greatest thing for me in my life. It has helped me at 2am when im not feeling well, by having a virtual consult with top doctors. It has been there for me more than any doctor I have had before. The innovation and brilliance of this platform is by far the greatest thing i have experienced thus far on the internet. Great job HealthTap.

This site is a great way for people to receive guidance about medical questions from experts in the field. The Doctors are available for consultation and also provide pro-bono answers for everyone who writes in, giving an excellent service to the world-wide community.

Dr Nguyen is always prompt and through .
I will continue to use Health Tap.

The program is great from the view of a medical patient. However, from the viewpoint of patients with psychological conditions, the program is lacking.

First, the rates for brief consultations may be adequate, but there is rarely such a thing as “brief” therapy in the way medical consultations occur. “Brief” in psychotherapy still requires a personal, family and medication history.

Secondly, one or two follow up sessions are often necessary. As follow-up sessions are determined, the 30-50 minute sessions are an additional fee that confuse many patients who barely comprehended the medical service they signed onto.

SOAP notes are convenient for medical cases, but psychological notes often entail two files. The separate file is for the purpose of noting a process that must build toward obtaining information patients conceal from doctors until a level of trust is established over several sessions. For example, if a patient complains about depression, the art of the therapist is to build toward revealing any hidden causes, such as abuse or substance dependence.

Finally, psychological records are generally only peer reviewed by other trained therapists. In addition, the separate case notes can not be subpoenaed. When a patient knows that any doctor can access their secrets, they are unlikely to be willing to reveal them.

To make this program viable for psychological treatment, these issues need to be addressed!

Thorough questions; knowledgeable and prompt responses.

I love HealthTap! I’ve used it many times and the doctors are always very helpful and professional. It also takes the worry out of walking into a doctors office and risking getting something worse than you already have.

My favorite healthcare organization, would stack us up against anyone, look at our reviews from customers !

Outstanding venue for free basic health advice

Provides opportunity for people to gain health knowledge and get advice from American trained physicians at no cost. Also provide paying patients high quality prime telemedicine care

Tell mds of new appt by text rather than by email

Best platform I have seen for patients to get quick expert advice even if that advice is see a doctor in person. Great resource especially for people who don’t have regular access to a doctor or specialists!

An excellent site. Allows patient to ask succinct health care question. Allows practitioners to then give them direction in obtaining health care.