Heck! Avis 

2 229
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely selection of produce, all came in a secure box with ice packs so kept nice and cool in transportation. The sausages were delicious and the chicken rashers were very tasty on folded pitta. Wil... Voir plus

Noté 1 sur 5 étoiles

Order not able to be delivered when requested as this was due for an even, which I asked for refund. I then got a message about the delivery for the later date that was rejected. This hasn't been deli... Voir plus

Noté 5 sur 5 étoiles

Because of the extreme heat at the time of expected delivery I had a lovely email from Joe explaining why the delivery couldn’t go ahead the same thing the following week with a refund of money paid I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered as I have been unable to get the chicken sausage rashers in the supermarket by me. Chicken sausage rashers cooked quickly and taste delicious, both flavours. Burgers got minted lamb a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. Transformation des fruits et légumes
  3. Produits carnés

Écrit par l'entreprise

WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(2 229)

117 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fabulous Customer Service

There was a little courier blip with my order which was no fault of Hecks.
After I contacted them they could not have been more helpful and friendly.
They quickly resolved the issue and I cannot recommend them enough for their excellent customer service and amazing products.

28 octobre 2024
Logo de Heck!

Réponse de Heck!

Good afternoon Lisa,

I am thrilled to hear your blip was resolved in an helpful manor. We love to hear it!
I will pass this onto our customer service team!
We hope you enjoyed your products! :)

Best wishes,
Elisia

Noté 1 sur 5 étoiles

Heck is amazing love their sausages

Heck is amazing love their sausages. To say couriers DHL are shocking is an understatement.

28 octobre 2024
Logo de Heck!

Réponse de Heck!

Good afternoon,

We are thrilled to hear you love our products! :)
We are also extremely sorry for the bad experience from the delivery service. We are looking into this matter and we hope it doesn't put you off any future purchases with us! :)

Best wishes,
Elisia

Noté 5 sur 5 étoiles

5 Star 🌟

Another excellent order received, thank you again! ❤️

QQ: Are there any plans on expanding the low fat range other than the chipolatas?

We’ve been/will be following a certain weight loss plan due to health reasons, using ‘syns’ for the chipolatas as they’ve got taste and variety to them where other sausages we’ve tried are like cardboard and tasteless.

Thanks so much again 👍🏻

28 octobre 2024
Logo de Heck!

Réponse de Heck!

Good afternoon Helen,

Thank you for your lovely feedback! :)
All of our chicken products are low fat and we are hoping to extend this range next year so do keep your eyes peeled!

Your very welcome and thank you for such lovely feedback once again :)

Elisia

Noté 5 sur 5 étoiles

Excellent produce

Excellent produce, delivered on day requested

23 octobre 2024
Logo de Heck!

Réponse de Heck!

Good afternoon Mrs Goodall,

Thank you for your lovely feedback, we hope you enjoyed your products :)

Best wishes,
Elisia

Noté 5 sur 5 étoiles

Ive already put a review

Ive already put a review. BUT I MUST CONGRATULATE HECM ON THIER WONDERFUL PACKAGING. IT IS AMAZING PROPER ICE BAGS SO CLEAN AND PROFESSIONAL. THIS IS A REAL NICE PROFESSIINAL TREAT TO OPEN YOUR BOX. AND THE EFFORT THEY HAVE PUT IN. I JUST HAD TO GIVE ANOTHER REVIEW I WAS A TAKEN BACK BY THE LOVELY CHIPOLARTERS I FORGOT TO MENTION THE GREAT PACKAGING.
A VERY VERY HAPPY CUSTOMERINDEED
ELIZABETH IN HULL
🫂💜🫂

31 octobre 2024
Avis spontané
Logo de Heck!

Réponse de Heck!

Good afternoon Elizabeth,
What a lovely bit of feedback! We are thrilled to hear you love our packaging! I have passed this message onto our lovely team who design and arrange our lovely parcels :)

Best wishes,
Elisia

Noté 5 sur 5 étoiles

First rate

Aa always super service. Speedy delivery and very well packaged. And of course yummy burgers (Chicken Italia)

23 octobre 2024
Logo de Heck!

Réponse de Heck!

Good afternoon Christine,

Thank you for your lovely feedback, we are thrilled to hear you love our italia burgers :)

Best wishes,
Elisia

Noté 5 sur 5 étoiles

Excellent company

Excellent service. Strong packaging and ice packs to keep delivery cold. Fab tasty food, and a brilliant cookbook!

23 octobre 2024
Logo de Heck!

Réponse de Heck!

Goof afternoon Hannah,

Thank you for your feedback!
We are thrilled to hear you like our cookbook :)

Best wishes,
Elisia

Noté 5 sur 5 étoiles

Great food, good value for money

Great food, very tasty. Good value for money. Speedy delivery & good communication

21 octobre 2024
Logo de Heck!

Réponse de Heck!

Good afternoon Tracey,

Thank you so much for your feedback,
We hope you enjoyed your chosen products :)

Best wishes,
Elisia

Noté 5 sur 5 étoiles

Great burgers

Tender tasty burgers, great delivery

21 octobre 2024
Logo de Heck!

Réponse de Heck!

Good afternoon Lesley,

Thank you for your feedback :)

We hope you have a lovely week!
best wishes,
Elisia

Noté 3 sur 5 étoiles

Tried the pork sausages and found them…

Tried the pork sausages and found them a bit too meaty for my taste

14 octobre 2024
Logo de Heck!

Réponse de Heck!

Good afternoon Mary,

Thank you for your feedback.
Sorry to hear you didn't quiet enjoy our sausages. They are 97% meat so do tend to be very meaty. We are hoping to launch some to other tastes as soon as able.
We hope you have a lovely week.
Best wishes,
Elisia

Noté 5 sur 5 étoiles

Love all the food from heck

Chickens burgers are the best 💯

14 octobre 2024
Logo de Heck!

Réponse de Heck!

Good Morning Stephanie,

We are thrilled to hear you love our chicken burgers!

Thank you for your feedback
Have a lovely day,
Elisia x

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Would highly recommend.

14 octobre 2024
Logo de Heck!

Réponse de Heck!

Good Morning Michelle,

Thank you for your lovely feedback. We hope you enjoy your products :)

Have a lovely week.
Elisia x

Noté 4 sur 5 étoiles

So far so good !

So far so good !
Products look interesting and I look forward to eating them
Website and delivery very good and clear.

14 octobre 2024
Logo de Heck!

Réponse de Heck!

Good Morning Mr & Mrs Herdman,

Thank you for your feedback, we hope you enjoy your products :)

Best wishes,
Elisia

Noté 5 sur 5 étoiles

This was my first order from Heck

This was my first order from Heck, great communication and delivery was super fast. Package very well the cool blocks were still frozen so the food was chilled. I’m really impressed and will definitely order again. And I have told my family and friends.

8 octobre 2024
Logo de Heck!

Réponse de Heck!

Good afternoon Mo,

I'm glad you had a wonderful first experience with us at HECK!
We hope you enjoy all our products!
Have a lovely weekend :)
Elisia

Noté 5 sur 5 étoiles

The food I had delivered is delicious…

The food I had delivered is delicious and very good quality. The delivery was delivered on time and very quick.

9 octobre 2024
Logo de Heck!

Réponse de Heck!

Hi Lisa,

We are thrilled to hear you enjoyed our products, Thank you for your custom :)

Best wishes,
Elisia

Noté 5 sur 5 étoiles

I'd order again

Delivered well packaged,on time, exactly as requested.

8 octobre 2024
Logo de Heck!

Réponse de Heck!

Good Afternoon Sheilagh,

We love to hear you would order again :)
Thank you for your feedback.

Best wishes,
Elisia

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