Ordered mountain berry 1oz and lemon berry haze 1oz. Delivery was pretty fast certainly competitive if not the fastest. Where HEMPELF does stand out though is quality combined quantity. The lemon berr... Voir plus
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This company has been a true life-saver! I've ordered the pre-rolls (5) twice now and have not been disappointed. I got a mix of Skittlez, AK-47 and cheese. The taste and quality is superb, mak... Voir plus
Ordered from hempelf, product arrived as stated in time allocation to my door. Enjoyed product good quality, helped with sleep n stress thanks
I recently got zkittlez vape . The price was decent it was on the sale . It cost me 20£ definitely worth it i loved it and hoped just it last longer and super quick delivery . The taste is superb fru... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established as a trailblazer in the UK CBD market, HempElf is dedicated to providing the finest-quality, US hemp cannabis-derived CBD products. Our comprehensive range of offerings includes flowers, oils, creams, concentrates, edibles, and terpenes, meticulously curated to cater to a wide array of needs and preferences. At HempElf, we prioritize quality without compromising affordability, offering unbeatable deals to make wellness accessible to all. Our commitment to excellence, customer satisfaction, and continuous innovation forms the core of our business, setting us apart as a trusted name in the CBD industry. Join us as we continue to explore and expand the horizons of CBD wellness possibilities.
Coordonnées de contact
Royaume-Uni
- customerservice@hempelf.com
- www.hempelf.com
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Réponse de HempElf
Hi Sam,
Thank you very much for your wonderful review. We are delighted to hear that you found our service reliable, our products to be of excellent quality, and our website exceptionally easy to use. Providing a seamless and enjoyable shopping experience for our customers is always our goal.
We truly appreciate your kind words and your continued support. We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Quick and easy to place order great…
Quick and easy to place order great description of product and comes really quick also very fairly priced aswell packaging is brilliant and decent sized flower I will definitely be back for more great company and very trustworthy
25 juillet 2026
Avis spontané
Réponse de HempElf
Hi David,
Thank you very much for your fantastic review. We are delighted to hear that you found the ordering process quick and straightforward, and that our product descriptions helped you make the right choice. It is wonderful to know that you were pleased with our fair pricing, prompt delivery, secure packaging, and the quality of the flower.
Your kind words and trust in Hemp Elf mean a great deal to us. We truly appreciate your support and are delighted to hear that you will be returning for more. We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Fantastic products and fast delivery…
Fantastic products and fast delivery and would highly recommend
28 juillet 2026
Avis spontané
Réponse de HempElf
Hi Collette,
Thank you very much for your fantastic review. We are delighted to hear that you are so pleased with our products and our fast delivery service. Your recommendation means a great deal to us and is greatly appreciated.
Thank you for choosing Hemp Elf. We truly value your support and look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Absolutely fantastic
Absolutely fantastic, from order to delivery. Highly recommend.
28 juillet 2026
Avis spontané
Réponse de HempElf
Hi Nick,
Thank you very much for your fantastic review. We are delighted to hear that you had such a positive experience from placing your order through to delivery. Providing excellent service every step of the way is always our priority, so it is wonderful to know we met your expectations.
Thank you for your recommendation and for choosing Hemp Elf. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Very impressed
Very impressed, Great choice of flavours and tastes, from an ex cannabis user these buds are great definitely take the edge off and help me relax and switch off in the evenings, worth every penny
10 juillet 2026
Avis spontané
Réponse de HempElf
Hi Sean,
Thank you very much for your wonderful review. We are delighted to hear that you have been so impressed with our range of flavours and that you are enjoying the quality and taste of our CBD flower. It is especially pleasing to know that you have found the products to be excellent value and a worthwhile purchase.
Your kind words and continued support are greatly appreciated. We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Great experience everytime speedy…
Great experience everytime speedy shipping and high quality products at unbeatable prices!
28 juillet 2026
Avis spontané
Réponse de HempElf
Hi Customer,
Thank you very much for your fantastic review. We are delighted to hear that you have consistently had a great experience with Hemp Elf. It is wonderful to know that our speedy shipping, high-quality products, and competitive prices continue to meet your expectations.
Your continued support and kind words mean a great deal to us. We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Seamless from Start to finish
Very easy to order,very good customer service team who kept me informed every step of the way about my orders status.Order arrived very quickly and was extremely well packed.The Product was exactly as described.I will certainly be buying from Hemp Elf again
23 juillet 2026
Avis spontané
Réponse de HempElf
Hi Russell,
Thank you very much for your wonderful review. We are delighted to hear that you found the ordering process straightforward and that our customer service team kept you informed throughout your order. It is especially pleasing to know that your parcel arrived promptly, was securely packaged, and that the product met your expectations exactly as described.
Your kind words and continued support are greatly appreciated. We look forward to serving you again for your next order.
Kind regards,
The Helpful Hemp Elf
Quality products with excellent…
Quality products with excellent delivery service one of the best sites to obtain your product from
3 juillet 2026
Avis spontané
Réponse de HempElf
Hi Smithy,
Thank you very much for your excellent review. We are delighted to hear that you are so pleased with the quality of our products and our delivery service. It is especially rewarding to know that you consider Hemp Elf to be one of the best places to shop, as we are committed to providing both outstanding products and a reliable customer experience.
We truly appreciate your valued support and look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Have used hempelf quite a few times…
Have used hempelf quite a few times products always arrived swiftly with excellent communication.
Have tried others but happy with this outfit
28 juin 2026
Avis spontané
Réponse de HempElf
Hi Keith,
Thank you for taking the time to leave us such a kind review. We are delighted to hear that your orders have consistently arrived swiftly and that you have been pleased with our communication. It means a great deal to us that you have chosen to stay with us after trying others.
We look forward to welcoming you back again soon.
The Helpful Hemp Elf
The CBD flower is great quality and…
The CBD flower is great quality and fantastic value. They have regualr deals. The order came very quickly in the post with tracking. I recommend to any one looking for quality value cbd
27 juillet 2026
Avis spontané
Réponse de HempElf
Hi Tony,
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you found our CBD flower to be great quality and fantastic value, and that your order arrived very quickly with tracking. We do love to offer our customers regular deals, so please do keep an eye out.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
The Helpful Hemp Elf
Exactly what it says
Exactly what it says, fresh and delivered quickly. Perfect.
24 juillet 2026
Avis spontané
Réponse de HempElf
Hi Martin,
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that your order was fresh, delivered quickly and exactly as described. Providing our customers with a reliable and hassle-free experience is always our aim.
We look forward to welcoming you back again soon.
The Helpful Hemp Elf
I used this company because my usual…
I used this company because my usual trusted brand was out of stock and after trying multiple other hash it was not the same as the dry sift hash. This product is expensive but is worth the price and hemp elf solved a problem with a fast response and quick resolution they even sent a free gift as an apology. 5🌟 🌟
27 juillet 2026
Avis spontané
Réponse de HempElf
Hello,
Thank you for taking the time to leave us such a thoughtful review. We are delighted to hear that our dry sift hash met your expectations and proved worth the price, and that we were able to resolve your problem quickly with a fast response. We always aim to look after our customers, and we are pleased the gesture was appreciated.
We look forward to welcoming you back again soon.
The Helpful Hemp Elf
Order Never Arrives
Ordered on 10th July, My order never made it to the UK last tracking by La poste stops on the 15th of July DO NOT BUY IF YOU ARE FROM UK
15 juillet 2026
Avis spontané
Réponse de HempElf
Hi Shiva,
We’re sorry that your original order was unfortunately lost in transit after being dispatched in July.
After you contacted us and requested a replacement, we arranged this for you and dispatched it on 5th August. We’re pleased to see that the replacement was successfully delivered on 8th August, just 3 working days later.
We have also contacted you directly and hope you’ll consider updating your review to reflect that the issue has now been resolved and your replacement order delivered successfully.
Sincerely,
The Helpful Hemp Elf
Prodotti di qualità e buon servizio
I prodotti sono di qualità e i prezzi buoni, il sito è semplice e intuitivo. Gli ordini vengono evasi velocemente e viene comunicato subito un numero di tracking. Ho trovato tutto il servizio in generale molto buono! Ecco perchè continuerò ad acquistare su HempElf! Felice di essere tra i vostri clienti!
8 juin 2026
Avis spontané
Réponse de HempElf
Hi Filippo,
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you have found our products to be of good quality and our prices fair, and that you found our website simple and easy to navigate. We are pleased too that your order was despatched swiftly and that the tracking information reached you promptly.
We are truly grateful to have you as one of our customers, and we look forward to welcoming you back again soon.
The Helpful Hemp Elf
If live in Uk and order flower from…
If live in Uk and order flower from this company there’s a strong possibility UK border force will seize your parcel and class it as a prohibited controlled substance and give you a 12A GOV.Uk notice keeping your name and address on file. Glad I was fully refunded and didn’t ask for a replacement order to a different address as police could get involved after the 1st border force seizure if I was to make further orders from this company! Issue was resolved with Hemp elf after my first order was fully refunded for parcel being seized in Uk by border force. Warning to UK people you can be made criminal ordering Hemp elf’s imported flower to the UK beware! #HELF184667
Ive forwarded emails for evidence to Hemp elf customer service to prove I made an order and the issued refund email plus screenshots from Royal Mail about the Border Force seized prohibited goods as whoever replied to my trust pilot review is not entirely honest plus they flagged my review for defamatory to have it removed but trust pilot made the decision my review was not defamatory
20 juillet 2026
Avis spontané
Réponse de HempElf
Hi,
Thank you for your feedback.
All our flowers and hash comply with EU Directive 16/242 and contain less than 0.2% THC.
Unfortunately, we are unable to associate this review with an order or customer account from a single name alone. Please contact our support team with your order details so we can look into this further.
Sincerely,
The Helpful Hemp Elf
Really easy and efficient service
6 juillet 2026
Avis spontané
Réponse de HempElf
Hi Steve,
Thank you for taking the time to leave us such a kind review. We are delighted to hear that you found our service easy and efficient, as we always strive to make every step of the process as smooth as possible for our customers.
We hope to welcome you back again soon.
The Helpful Hemp Elf
Customer service
Customer service: A++
I needed to change my shipping address after placing my order. I contacted customer support through the website, and within two hours my order had been updated and dispatched. The service was prompt, efficient, and hassle-free.
Product Rating: A++
The products are the best I've ever smoked. I ordered Milkshake and OG Kush, and both were excellent. The buds were dense, the flavour was incredible, and the overall quality exceeded my expectations.
The pricing was also very fair. I received 14g in total for £51, including delivery, which I think represents excellent value for money.
I've already recommended Hemp-Elf.com to friends, and I believe one of them has already placed an order.
It's rare to find an international online company that genuinely cares about its customers, but the support I received was outstanding. Based on my experience, I wouldn't hesitate to order from them again.
21 juillet 2026
Avis spontané
Réponse de HempElf
Hi John,
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that our customer service team was able to update your shipping address so swiftly and that your order was despatched without any hassle. We are also thrilled that you enjoyed both the Milkshake and OG Kush, and that the quality and value met your expectations.
We truly appreciate your kind recommendation to friends, and we look forward to welcoming you back again soon.
The Helpful Hemp Elf
I got this as a substitute for weed for…
I got this as a substitute for weed for my son and he loves it, it looks, smells and tastes just like the real deal and has a nice mellowed feel to it, I would highly recommend this 5*
16 juillet 2026
Avis spontané
Réponse de HempElf
Hi Gemma,
Thank you for taking the time to leave us such a kind review. We are delighted to hear that you were so pleased with the quality, aroma and overall character of your order, and that it lived up to your expectations. Feedback of this sort means a great deal to our team.
We hope to welcome you back again soon.
The Helpful Hemp Elf
Really helpful advice for a beginner of…
Really helpful advice for a beginner of herbal products and a great product, very pleased.
19 juin 2026
Avis spontané
Réponse de HempElf
Hi Mrs Young,
Thank you for taking the time to leave us such a kind review. We are delighted to hear that our team was able to offer helpful guidance as you started out, and that you have been very pleased with the product itself. Supporting customers who are new to our range is something we take great pride in.
We hope to welcome you back again soon.
The Helpful Hemp Elf
Réponse de HempElf
Hi there,
Thank you for taking the time to leave us such a kind review. We are delighted to hear that you were pleased with the quality of your product and found our pricing to be reasonable. Offering a genuinely good product at a fair price is something we work hard to achieve, so it is wonderful to know that this came across.
We hope to welcome you back again soon.
The Helpful Hemp Elf
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