Felt comfortable throughout. The examiner explained everything in detail and I felt confident in his explanations. He was switched on and obviously knew what he was doing and saying.
Établissement
Changer d'établissementNovello House, 11 Cathedral Road, CF11 9HA CARDIFF, Glamorgan, GB
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Lisez les avis des autres
Service of my existing hearing aid was completed by Ffion ( supply audiologist from Llanelli ) carefully using new domes and microphones. Tested both my ears for wax and used sound box for my ears , S... Voir plus
I had the best hearing test i have ever had. It was very well put over on my condition and very well conducted and informative. The gentle man who did my test was very thorough and very knowledgeabl... Voir plus
Hidden Hearing is great. The staff are friendly and always helpful and professional. Their aim is to ensure you get the best from your Hearing aids and their support package is excellent. They don't m... Voir plus
Coordonnées de contact
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, Royaume-Uni
- 02920 828220
Demande des avis aux clients
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Les gens ont aussi consulté
Comprehensive assessment with clear…
Comprehensive assessment with clear explanations throughout - exceptionally clear and understandable.
The assessment was professionally managed but with a friendly approach. My husband came with me proved to be beneficial as his voice was used in some of the hearing tests.
As always the staff were pleasant
As always the staff were pleasant , helpful and knowledgeable
Myself & my wife had hearing tests…
Myself & my wife had hearing tests 26/03/25 in the Cathedral Road Cardiff.
There is onsite parking which is good if you are older.
The audiologist ( James ) was so helpful and thorough. I would definitely recommend to anyone thinking they have hearing problems to use this service.
The receptionist was so polite & helpful, so altogether a well worth having experience. We are being reviewed again in 12 months and no cost for the test either. Amazing. Thank you James & Co
The Morgan’s
I recently had a free hearing check
I recently had a free hearing check and it found that my ears where full of wax the specialist that treated me recommended that I have my ears cleaned out. He booked an appointment for me and will check my hearing after the ears have been cleared, I was pleased with the specialist and found him to be very professional.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Dad left whispering again
My dad had new hearing aids after having his others for over 5 years.
He has always felt special when he comes to seem them for anything.
This time I went with him and from the time we were greeted at the door to having a detailed examination with Jaime nothing was to much trouble.
The lady on reception has outstanding customer care and remembers everyone as individuals and makes them feel special.
Jaime also made you feel special relaxed and comfortable going through everything he was doing and answering every question we had with great knowledge.
Brilliant company and would recommend them to anyone.

Réponse de Audika - Cardiff
Hearing Excellence
Jamie gave excellent advice and a first rate product.
J Terry

Réponse de Audika - Cardiff
Very professional the way i like it…
Very professional the way i like it thank you hidden hearing. Also phone answered straight away refreshing to hear a human voice.
Brilliant Customer Service
I would like to say how fantastic the audiologist (David Cox) was in my recent visit - he was patient, a great problem solver and kind - the experience was wonderful and my problems were resolved - I will look forward to my next visit
Feels like visiting friends when attending appointments…
Lovely staff as always and extremely helpful. We feel like friends not clients when visiting them.
Very welcoming service with expert care…
Very welcoming service with expert care and attention
Really good customer service at Cardiff…
Really good customer service at Cardiff office. Looked after by Jamie. Thorough test and follow up meetings to ensure everything was right. Delighted with my new hearing aids, they have significantly improved my hearing compared to my previous ones.
The therapist arrived on time
The therapist arrived on time. She is very efficient and at the same time, friendly and supportive. She answered all my questions and made sure that I understood. I look forward to her next visit.
Very professional
Nicola was very polite,patient and…
Nicola was very polite,patient and professional. Also everything was explained clearly throughout the visit
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