Highland Appliance Services Ltd Avis 

101
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always great service from Highland Appliance Services office team and engineers. Big thank you to Scott for sorting my washer dryer. Mairi

Noté 5 sur 5 étoiles

Delighted with service overall. Call out within 24 hours, really appreciated, Chris was professional, very knowledgable, gave suitable advice going forward should any issues arise and was happy to hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paul came over today to help me with my broken washing machine. He was nothing but helpful since the second he walked through the door, explaining everything he was doing and left the place immacul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a old, bulky American Fridge Freezer to disassemble & place outside for uplift before new Fridge Freezer could be installed. Scott & Chris could not have been more helpful with both items & left... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation d'appareils électroménagers
  2. Magasin d'électroménager

Écrit par l'entreprise

Founded in 1985, Highland Appliance Services has over 30 years’ experience in the sale and repair of home appliances from leading brands including AEG, Beko, Neff, Zanussi, Smeg, Siemens and Bosch in Inverness covering the whole of the Highlands Strathspey and Moray.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(101)

26 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The gentleman

The gentleman, Paul, who came to look at my washing machine was polite and efficient and solved the problem quickly. Thank you very much
Chris

30 juillet 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

Thank you for your comments, we really appreciate your feedback!

Noté 5 sur 5 étoiles

Dishwasher repair due to blocked drain pump.

Same day call out on this occasion. Paul the Engineer was very knowledgeable and got straight to the problem. He was a tidy worker and adjusted the appliance height prior to fixing all the panels back on.
Recommended.

28 juillet 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

Hello Mr Burt, Thanks for your review , glad we were able to fit you in on the same day!

Noté 5 sur 5 étoiles

Washing machine Fixed , excellent service

Issue with my Washing machine , Paul came out and found fault within 5mins … ordered part and came back to fit it , very friendly and helpful and any mess that was made ( not much ) was cleaned up . Would recommend them

22 juillet 2025
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Réponse de Highland Appliance Services Ltd

Thank you Mr Steven for your review. Im glad we got your door seal replaced for you!

Noté 5 sur 5 étoiles

Good service from Paul

Good service from Paul who fixed our microwave.

14 juillet 2025
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Réponse de Highland Appliance Services Ltd

Many thanks for taking the time to review. I will let Paul know!

Noté 5 sur 5 étoiles

Great service

We were having a problem with our dishwasher. Paul visited promptly and solved the problem. Paul obviously had great product knowledge. Highland appliance services were very helpful and came to our rescue rally quickly. Thanks.

1 juillet 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

Thank you so much for your kind review, I'm glad we were able to help you out!

Regards
Karen

Noté 5 sur 5 étoiles

10/10!

Paul was a real star - notified before coming, came on time, showed and explained to me what the problem with our washing machine was, and quickly fixed it. Quick, friendly, professional 👍👍
Thank you once again, Paul!

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Paul was amazing

Paul was amazing! Explained the problem really clearly and was really careful. Very thankful for Paul. Pup loved meeting him too

25 juin 2025
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Réponse de Highland Appliance Services Ltd

Thank you so much for your kind review. Paul said he loved meeting your bouncy dog!

Noté 5 sur 5 étoiles

Excellent service!

Brilliant service.

Good communication and engineer Paul was great explaining what he was doing friendly and super efficient getting my cooker back up and running again in no time 👍

3 juin 2025
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Réponse de Highland Appliance Services Ltd

I'm glad you felt Paul explained everything well to you, that's nice to hear. I'm also happy your cooker is now working for you!
Thanks Karen

Noté 5 sur 5 étoiles

Excellent Service from Paul

Paul was very helpful, efficient and friendly.

2 juin 2025
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Réponse de Highland Appliance Services Ltd

Thank you for taking the time to write a review, I will be sure and let Paul know!

Noté 5 sur 5 étoiles

Very efficient service

Very efficient service. Pre diagnosed the fault and engineer arrived as arranged with correct replacement part.
Professional repair by Chris taking care with my kitchen units.
Full test of dishwasher followed which was reassuring.

29 mai 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

Hello Mr Newman, Thanks for your kind review, I will be sure and tell Chris. I'm glad we could repair your dishwasher first time for you!
Thanks
Karen

Noté 5 sur 5 étoiles

Paul was fantastic

Paul was fantastic. Job sorted quickly and conveniently. Thanks

21 mai 2025
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Réponse de Highland Appliance Services Ltd

Thanks so much for your review. Paul will be pleased!

Noté 5 sur 5 étoiles

Great service

Paul, very competent engineer fixef the problem immediately
Great service.

6 mai 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

Thank you for taking the time to write a review, it is very much appreciated. Glad we could be of assistance!

Noté 5 sur 5 étoiles

Paul was very efficient and friendly

Paul was very efficient and friendly, found the fault very quickly
Great service👍

2 mai 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

That is so kind of you to write a review, we really appreciate it and I will let Paul know!
Thanks
Karen

Noté 5 sur 5 étoiles

Great service

Paul went above and beyond to help. So lovely and friendly and reassured me that what was happening with my fridge was completely normal and explained why.

2 mai 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

Hello Miss Don, Thank you for your kind review, I'm glad there was nothing really wrong with your fridge. I will let Paul know!
Thanks
Karen

Noté 5 sur 5 étoiles

Fridge freezer fault

A major part of our fridge freezer gave up, but Highland Appliances quickly discovered the problem. They could have fixed it at a cost that was greater than the machine was worth, so a new fridge freezer it was. Supplied and fitted expertly within 2 days and delighted with the overall service. They even disposed of the packaging from the old item.
Would definitely recommend.

11 mars 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

Hi there, thank you so much for your kind review. I'm glad we were able to sort you out with a new Fridge Freezer. Hope with this nice weather you can fill it with ice lollies!

Noté 5 sur 5 étoiles

Washing Machine Repair Excellent service from Highland…

Excellent service from Highland Appliance from booking my washing machine repair to paying my account. Paul the engineer was first rate from finding the fault through to ordering and fitting the new pump, thank you.

22 avril 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

Hello Mr Barrack, That is so kind of you to write this review for us, Paul will be delighted. Glad everything working for you!

Noté 5 sur 5 étoiles

Dishwasher repair

Dishwasher repair- Conor replaced a part on our Bosch Dishwasher today. He is very polite and has a great manner. Clearly very knowledgeable about the machines and has fixed a few electrical items for us over the years. Excellent service.

25 avril 2025
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Réponse de Highland Appliance Services Ltd

Hello Mr Hill, Thank you so much for your kind words, Conor will be pleased. Glad we could fix your dishwasher, no more rubber gloves!

Noté 5 sur 5 étoiles

Excellent reliable personal service

The delivery man arrived on time despite the long distance, and installed the tumble dryer quickly and efficiently and was generally extremely helpful. The cost was higher than at certain national retailers but very reliable personal service and he also took the old appliance away which was very important to me living in a remote location. Highly recommended.

6 mars 2025
Avis spontané
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Réponse de Highland Appliance Services Ltd

Thanks so much for your review. David does love a run over to the West Coast so was very happy to do it. I hope you enjoy your tumble drier!
Thanks Karen

Noté 5 sur 5 étoiles

I’ve used Highland before and was happy…

I’ve used Highland before and was happy with their service. Today Paul called to replace a shorted element in an oven. Paul and the other representatives of Highland Appliance Services was polite professional and efficient. The job was done with no fuss and the outcome is a working oven. What more could you want.

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Dishwasher repair

Good job well carried out after initial problem finding the fault on our dishwasher. Many thanks to Paul for his efforts.

10 avril 2025
Avis spontané

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