Highworth Insurance Avis 

Highworth listened to my requested and actioned it with underwritters .
They took the time to make sure the right cover was in place and fit for purpose .
Case handler was William G

Friendly efficient service with a very helpful customer service person who made the process as straightforward and understandable as possible.

Will was helpful and courteous and took time to confirm and explain details.

Will Gordon. Honest, straightforward, concise, informative, reassuring and above all, patient.
What more could I ask.

Exceptional and professional support from Will from first contact through to completion. Will was highly knowledgeable and able to support my complex requirements. Highly recommended.

Had been shopping for insurance for a ring for some time. Will Gordon took me through the details - lovely guy very professional and thorough without being oversell if that makes sense and was able to offer a really good policy at a very fair rate. Would recommend.

The advisor Will was really professional and kept in touch with me over the space of a couple of days. He called me back promptly at the time that was agreed.He also went through the policy thoroughly and answered all of my questions A credit to the company, thank you Will.

William helped me update my policy today. He was extremely clear about what the changes meant for my policy and answered all my questions around how to renew my policy. I have no reason to shop around for a new service provider as I have been extremely happy with the service he has given me

William was reassuring and clear, carefully led me through my options making sure I understood what I was purchasing.

Sorry, writing reviews is not one of my strong points - but then again I am compelled to do so.
Highworth Insurance, as exemplified by Mr Gordon whom my better-half and I spoke to today truly guided us and put us at ease with our questions and concerns.
At the end of the day the transaction went smoothly.
Thank you.

I am hugely dissatisfied with the customer service provided by Highworth Insurance, a company I have been a loyal customer of for many years. Regrettably, I can only say that my recent experience has been nothing short of disappointing and frustrating.

Despite my repeated requests over the past six weeks, I have yet to receive any information regarding the renewal cost or coverage for my policy, which expired on 28th December. I have contacted customer services multiple times during this period, but to date, no updates or responses have been provided. This lack of communication has left me without insurance, which is both unacceptable and highly concerning.

The failure to offer any timely information or assistance has caused significant stress, and I find this level of service to be unprofessional and substandard. It is deeply troubling that a company of your stature would allow customers to experience such neglect.

I strongly urge others to reconsider using Highworth Insurance, as the lack of care and support demonstrated here is not something any customer should be subjected to.

Your representative William Gordon was very informative and helpful

Will provided a great service

Willliam provided absolutely fantastic service. He was extremely polite, friendly and knowledgeable, and was able to answer all questions very quickly and informatively. He was also very responsive and helped to get a policy in place before the weekend even though my initial enquiry was on Friday afternoon. Highly recommended.

Excellent company and brilliant customer service! I have used this company to insure engagement and wedding bands. Every time I have called I have had phenomenal customer service, professional, friendly and efficient. Could not be easier to add on additional items to existing plans - completed in 10 minutes over the phone! Highly recommend for single item insurance. I spoke to William Gordon today and he was particularly friendly and helpful, could not have been happier with the service I received.

Very prompt service, William Gordon was very helpful

William called me to arrange a change to my policy. All went smoothly and quickly.

I needed specialist insurance for my coin collection and Highworth Insurance sorted it out for my quickly, easily and got me a great price. Thank you team but in particular thank you to Rachael Parker and William Gordon.

Will Gordon was very helpful, would have been 5* if it wasn't for the fact that the payment system was problematic, although not Will's faul