Alice was friendly and approachable from the start. Never did we imagine that old broken engagement ring and a few bits of jewellery could be made into such a beautiful wearable ring. We are thrilled... Voir plus
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Danique made the whole process easy to follow and understand. She expertly worked out how to get my ideas in physical form, with a ring that turned out great. Clear communication, reasonably quick to... Voir plus
L'entreprise a répondu
Danique helped us design our custom wedding rings. She has been a pleasure to work with and we were super happy with the results. We would highly recommend Harriet Kelsall Bespoke Jewellery, and more... Voir plus
L'entreprise a répondu
Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.
Coordonnées de contact
North Barn, Fairclough Hall Farm, Halls Green,, SG4 7DP, Hitchin, Royaume-Uni
- 01462790565
- enquiries@hkjewellery.co.uk
- www.hkjewellery.co.uk
4,9
Excellent
199 avis
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Beautiful unique design
Friendly and helpful. Provided various designs based on info we gave. Gave good advice and adapted according to practicalities and wishes resulting in a beautiful unique design which I’m extremely happy with and would highly recommend.
13 février 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you very much for taking the time to write a review about your experience with us. We are so pleased that you love your new bespoke jewellery and we hope that it brings you a lot of joy for many, many years to come. Best wishes to you both, from us all at Harriet Kelsall Bespoke Jewellery.
Loved the customer service especially…
Loved the customer service especially the attention to detail, considerations for practicality and durability, and creativity involved.
We are delighted with the beautiful pendant which came with a care package; all so beautifully done and presented. A beautiful 18th birthday gift, just what we wanted. This piece is well loved and is worn frequently!
14 mars 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely review, we are all really pleased to know that you love your new bespoke pendant and that it is being enjoyed often. We hope to see you all again in the future and send you best wishes until then, from all of the team at Harriet Kelsall Bespoke Jewellery.
Incredibly talented team
I worked with Abigail on my wife's engagement ring and wedding band. She was so patient and turned my ideas into a beautiful sketch, which was then turned into a gorgeous ring by her talented colleagues Chung Shan-Fung and Rachel Jones. The wedding band is a perfect match for the engagement ring. My wife adores the set and keeps getting distracted looking at it 😄 Absolutely recommend Harriet Kelsall to anyone who is looking to have a tailored, unique ring made!
18 juillet 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your thoughtful review. We’re so glad to hear that you had such a positive experience working with Abigail and the team. It’s fantastic to know that your wife is loving her engagement ring and wedding band – and we love the idea of her getting distracted by it! Your recommendation means the world to us, and we’re so grateful to have been part of such a special moment in your lives. We look forward to seeing you again in the future and send you are best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.
Our experience was excellent!
Our experience was excellent and we are incredibly happy with how our rings turned out. Our designer Alec was brilliant, very knowledgeable and talented. Neither of us really knew what we wanted but he brainstormed ideas with us until he created a design which is perfect. We highly recommend them.
17 juillet 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that you’re happy with your rings. It was a pleasure working with you, and we truly appreciate your kind words about our team and our work. Your recommendation means a lot to us! Best wishes to you both, from the whole team at Harriet Kelsall Bespoke Jewellery.
Truly Bespoke Experience – A Ring Beyond My Expectations
From the moment we stepped into Harriet Kelsall, we knew it was the right place — but what truly made the experience exceptional was working with Danique.
She took the time to really listen to what we wanted, offering thoughtful suggestions while also gently guiding us through the design process.
The final piece — a stunning double band diamond ring — is absolutely everything we hoped for and more.
Danique’s and the whole team's attention to detail and passion for their craft came through in every interaction. She made the process feel completely personal and exciting. I can’t recommend her — or the entire Harriet Kelsall team — highly enough.
If you’re considering a bespoke piece, don’t hesitate. You’ll not only walk away with a beautiful piece of jewellery but also a memory of the experience that goes into making it.
Thank you, Danique and everyone in the team, for creating something we’ll cherish forever.
30 avril 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
What a wonderful review of your time with Danique and the team at our Primrose Hill studio and shop. Danique will be over the moon to read how happy you are with not only your bespoke jewellery, but with your experience with her too! Thank you for taking the time to write such a thoughtful review, we really do appreciate it and we hope that you will come and visit us again in the future. Until then, we hope you enjoy your new bespoke ring every day and we send you many best wishes from the whole team at Harriet Kelsall bespoke Jewellery.
Thank you Abi!
Thank you Abi!
Abi recently designed my wedding ring and was absolutely brilliant. She listened and led us through the process so well and it was great to see the design come to life as she drew in front of us. A really enjoyable experience. Thank you so much Abi!
1 mai 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
We are so thankful for your lovely 5 star review about your time with Abi in our Cambridge studio and shop. It's wonderful to hear our customers reactions to our bespoke service and we are delighted to know that you not only loved your final piece of jewellery, but that you loved the whole experience too. it means a lot to us all. We hope to see you again in the future and send you best wishes until then, from the whole team at Harriet Kelsall bespoke Jewellery.
High-quality service
We had a great experience with HK! Alec was incredibly helpful and patient when designing our weddings rings and we couldn't have been happier with the result. We would highly recommend to anyone looking for bespoke engagement/wedding rings.
13 juillet 2024
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
We are so pleased to read your lovely 5 star review of your time with Alec and the team at our Cambridge studio and shop. It really means a lot to know that our customers loved their experience designing their bespoke jewellery with us and we are delighted to know that you both will enjoy wearing your rings for many, many years to come. Best wishes to you both and we hope to see you again one day, from all of us at Harriet Kelsall Bespoke Jewellery.
First class from the off!
From the moment I first made contact, Alice and her team were first class! I had approached a number of other companies, however the way HK dealt with me really stood out. Their attitude was positive and I felt genuinely valued... Like they were doing something for me (my partner) rather than a 'job'. I cannot recommend their service and quality enough - exceptional
3 juillet 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that your experience with Alice and the team stood out from the very beginning. Your kind words about our service and quality are truly appreciated, and we’re so pleased to have played a part in creating something special for you and your partner. Thank you again for your recommendation and best wishes from all of the team at Harriet Kelsall Bespoke Jewellery.
Delighted
Professional and friendly service. Delighted with the bespoke necklace for my daughter, she was too!
6 juin 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you for your lovely 5 star review! We are so pleased to know that you enjoyed your time with our team in St Albans, creating a bespoke necklace for your daughter. We thank you so much for choosing us to make it for you and we hope you all enjoy it for many, many years to come. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.
Just picked up second piece of…
Just picked up second piece of commissioned jewellery from Harriet Kelsall. This time the piece was designed around diamonds from my wife's grans' engagement ring. The designer was able to really enhance the impact of what were, in reality, quite ordinary diamonds, into a stunning necklace pendant that just shines. Brought my wife to tears. The craftsmanship is exceptional - as a scientist I had many many questions on how craftsmen turn a design concept into a physical object - they have a full audit trail of the whole process, from design to build and it is fascinating to see how much work is involved. My wife now has a unique piece of artwork that has real emotional significance to her, made with such high craftsmanship that it is likely to be around for centuries. These things are priceless.
30 juin 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your wonderful review. We’re delighted to hear that the pendant brought such meaning and joy to you both, and it was a privilege to work with stones that have a loving family history to them. It’s great to hear you appreciated the craftsmanship and process behind the piece too as there are so many facets to our company, and team, we love sharing details about them all. We hope you both enjoy your new piece of bespoke jewellery, we know that it'll be treasured for generations to come. Until we see you again, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Abi made this experience excellent
Abi made this experience excellent from start to finish! my fiancé had an idea of what she wanted and Abi completely brought it to life with a beautiful ring. We’d highly recommend to anyone wanting to get a unique engagement ring!
8 mars 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words, we're delighted to hear that Abi made the experience such a positive one and that the final ring brought your fiancé’s vision to life. Creating something truly personal is what we love to do, and we’re so pleased it meant so much to you both. Thank you again for your recommendation and hope to see you again one day. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.
Bespoke engagement ring
I was eager to get a bespoke engagement designed for my partner, something unique that embodied her personality and what she means to me.
From the second I met Alec, I knew I was in good hands. He listens attentively and the whole way through the process I always felt our engagement ring was the most important thing in the world. I can't him enough for the gorgeous ring he created.
29 juin 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your heartfelt words. It was an absolute honour to help you create such a meaningful piece, and we're truly touched by your trust throughout the process, especially Alec. Knowing how much this ring represents—and who it’s for—made it incredibly special to work on. We're so glad it captured what you envisioned, and we wish you both a lifetime of love and happiness. Congratulations on your engagement and we hope to see you again in the future, from the Harriet Kelsall Bespoke Jewellery team.
Design by Bethany to my suggestions
The service and time spent listening to what I wanted couldn’t be bettered and I am delighted with the finished ring. I also have a design for a necklace using my own stone waiting for me to go ahead with as soon as I can. Everything about my experience was excellent.
24 février 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words. We're thrilled to hear that you're delighted with your ring and that the service met your expectations. It was a pleasure working with you to bring your vision to life, and we’re excited to be be able to deliver that experience to you again with your necklace design, whenever you're ready to move forward. Your trust and enthusiasm mean the world to us and we send you best wishes until we meet again, from the whole team at Harriet Kelsall Bespoke Jewellery.
We had an excellent experience…
We had an excellent experience designing our bracelets at Harriet Kelsall. We weren’t sure how we wanted to incorporate my Grandmother’s wedding rings into bracelets my daughter and I could wear every day, but Alice came up with these wonderful bangle designs which worked perfectly. The whole process from beginning to end felt special so we would highly recommend!
24 juin 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for taking the time to write such a thoughtful review about your time with Alice and the team. We all love that we could be a part of your special bespoke jewellery journey with you and we hope that the bracelets bring you both a lot of joy for many, many years to come. We send best wishes to you both and hope to see you again one day, from all of us at Harriet Kelsall Bespoke Jewellery.
Truly wonderful
We recently designed our engagement rings with Harriet Kelsall Jewellery and it was an exceptional experience start to finish. Our jewellery designer Beth was so insightful and considered in her approach, and as a result our rings are so beautiful and unique to us and our story.
23 mai 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words about your experience, with Beth, designing your bespoke jewellery. We are all so please to know how much you enjoyed your time with us and we hope that you treasure your jewellery always. Thank you for choosing us to create your rings for you and we hope to see you both again one day. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
You're in safe hands
I felt very comfortable in the hands of Harriet Kelsall.
Making an engagement ring is super exciting, but filled with pressure, and their experience and knowledge assured me the whole way through the process. The work they put out is second to none.
13 mars 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you for taking the time to write us a 5 star review, Ollie. We are so pleased to know that you felt assured throughout your time with us and we are delighted to know that we removed the stress of creating the perfect engagement ring from you. Your ring design is wonderful and we are really happy knowing how much you love it. We send you both many congratulations and hope to see you both in the future. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.
Our designer Alice was amazing from…
Our designer Alice was amazing from start to finish and we are over the moon with our engagement ring!
19 juin 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words. It was an absolute pleasure working with you to create your engagement ring and we're thrilled to hear how happy you are with the final piece—it means the world to us. Wishing you both a lifetime of love, laughter, and beautiful memories together, best wishes from the whole team at Harriet Kelsall bespoke Jewellery.
A very warm and genuine experience with…
A very warm and genuine experience with Alice as we shared ideas for replacing the diamond in my grandmothers ring with my current engagement stone before designing a new engagement ring for myself.
She understood my vision perfectly and gave valuable and professional advice with attention to detail. Not to mention her excellent design skills which seem to come so naturally!
I trusted her and the team with my grandmothers ring and she has helped totally transform it back to being beautiful. As for my engagement ring, it has surpassed my expectations and Alice shared the excitement with me along the way. I am absolutely thrilled with my rings! Thank you so much.
31 mai 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your beautiful words—it truly means the world to us all. It was a pleasure working with you, especially on something as meaningful as your grandmother’s ring and your new engagement ring and we're so glad we could help bring your vision to life and be part of this transformation. We hope to see you again one day and send you best wishes until then, from the whole team.
Wonderful process from start to finish
Wonderful process from start to finish. Bethany at the Saint Albans branch was fantastic and patient with me as we created a beautiful engagement ring together.
Honestly can't recommend them enough!
22 mai 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words. We're delighted to hear you had such a great experience with Bethany at our St Albans branch. We're thrilled you love the ring and really appreciate the recommendation. Congratulations to you both and we look forward to seeing you again. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Redesigning a ring with Harriet Kelsall
Lovely experience recently with the amazing Alice H from Harriet Kelsall. We approached her with some family jewelry that we were looking to redesign and her creative support exceeded our expectations. Alice was very patient and interactive throughout the whole process taking time to make sure that my new ring would be everything we wanted it to be - it is!
She and her assistant Tom communicated brilliantly throughout all the various stages, nothing was too much trouble and we are delighted with the result. Thank you both (and the amazing goldsmith) for bringing some of our treasured family jewelry back to life and for my gorgeous ring that I will cherish for years to come.
11 avril 2025
Avis spontané
Réponse de Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that you had such a lovely experience with Alice and Tom. Redesigning family jewellery is a very special journey, and we're so pleased that Alice’s creativity, patience, and care helped bring your vision to life. Your appreciation means the world to us – and we’ll be sure to pass on your thanks to our talented goldsmith as well. It was truly a privilege to help transform your treasured heirlooms into a ring you’ll cherish for years to come. We look forward to seeing you in our studio again and send you best wishes until then, from the whole team at Harriet Kelsall bespoke Jewellery.
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