Although the young assistant had never heard of the artist I was searching for she was courteous and efficient in a friendly manner. She helped me order the item I required and it arrived within a we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits 53 / 54, Castle Quay, OX16 5UP Banbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I love hmv so much. I go there most days and staff are so kind and make casual conversations and greet customers. If you need anything and ask they do everything they can to help you weather its seein... Voir plus
L'entreprise a répondu
Great helpful Manager VC and his team member Gary. They went the extra mile helping me with my purchases. VCs easy manner, good conversation and knowledge about current and planned CD and film releas... Voir plus
L'entreprise a répondu
Whilst shopping in Banbury popped into HMV store to purchase a particular dvd Whilst looking one of the assistants came to assist. She then checked on the stores computer only to find it was out of st... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Banbury
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Units 53 / 54, Castle Quay, OX16 5UP, Banbury, Royaume-Uni
4,8
Excellent
159 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de hmv (UK) - Banbury
Hi Jackson
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Banbury
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery and free to my local…
Quick delivery and free to my local store. They always have some good offers on new vinyl records.
15 avril 2024
Réponse de hmv (UK) - Banbury
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Banbury
Hi Phoebe
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre order disappointment…
I pre ordered this item on the 21st Feb and it arrived in store three days late on the 8th April,I had no email to say the delivery would be late and what made it worse was the item was on sale in the shop before my pre order arrived all in all very disappointing and I will probably never pre order again
11 avril 2024
Réponse de hmv (UK) - Banbury
Hello Lee,
Thank you for leaving us a review. Please be advised that we dispatch our items ahead of the release date to ensure they reach you on the release date, providing there are no courier delays which are unfortunately out of our hands. I can see that your order was dispatched ahead of the release date as per standard practise, but I am sorry to see that there was a short delay with the courier. We are glad to see that your item has since arrived and has been collected, but we do apologise for any inconvenience this may have caused.
Doc ock Marvel legends action figure
Brilliant website love ordering stuff of it especially I received it on time my Doc ock marvel legends figure I received this afternoon it was in good condition well packaged and delivered safe I will buy again 5 stars I would say never had any problems thank you so much 😁👍................
6 avril 2024
Réponse de hmv (UK) - Banbury
Hi RICHARD
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing
Amazing. Lovely service when I came to collect. Really fast. Really cheap and easy online purchase. Will be definitely ordering online again.
1 avril 2024
Réponse de hmv (UK) - Banbury
Hi Alisha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
29 mars 2024
Réponse de hmv (UK) - Banbury
Hello l
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Knowledgeable and friendly staff able…
Knowledgeable and friendly staff able to assist with all my requirements.
26 mars 2024
Réponse de hmv (UK) - Banbury
Hello Graham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Banbury
Hi paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were courteous and very friendly…
Staff were courteous and very friendly and helpful
20 mars 2024
Réponse de hmv (UK) - Banbury
Hi Ian
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Banbury
Hi Helga
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff in The Mall in Norwich are…
The staff in The Mall in Norwich are very helpful and nothing is too much trouble for them. They have helped me locate the films or music I am looking for each time I have been in the shop which I appreciate.
11 janvier 2024
Réponse de hmv (UK) - Banbury
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extremely helpful staff in the Banbury…
Extremely helpful staff in the Banbury shop and quick delivery
19 janvier 2024
Réponse de hmv (UK) - Banbury
Hi Ruth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Banbury
Prompt delivery to store , but took the store assistant a long time to find my parcel.
20 janvier 2024
Réponse de hmv (UK) - Banbury
Hi Grant
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very quick and efficient delivery of…
Very quick and efficient delivery of all items ordered, without paying for express delivery. A good reliable company I have used several times before and would recommend to friends.
18 janvier 2024
Réponse de hmv (UK) - Banbury
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was amazing super helpful
Staff was amazing super helpful. Definitely recommend shopping here.
30 décembre 2023
Avis spontané
Réponse de hmv (UK) - Banbury
Hi Emma
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff
The staff, in particular VR, was very helpful and knowledgeable regarding the music and LPs I was interested in.
22 décembre 2023
Réponse de hmv (UK) - Banbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Banbury
Hello Jane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always a fast and reliable service and…
Always a fast and reliable service and things always turn up on time
15 décembre 2023
Réponse de hmv (UK) - Banbury
Hi michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.