Although the young assistant had never heard of the artist I was searching for she was courteous and efficient in a friendly manner. She helped me order the item I required and it arrived within a we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits 53 / 54, Castle Quay, OX16 5UP Banbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I love hmv so much. I go there most days and staff are so kind and make casual conversations and greet customers. If you need anything and ask they do everything they can to help you weather its seein... Voir plus
L'entreprise a répondu
Great helpful Manager VC and his team member Gary. They went the extra mile helping me with my purchases. VCs easy manner, good conversation and knowledge about current and planned CD and film releas... Voir plus
L'entreprise a répondu
Whilst shopping in Banbury popped into HMV store to purchase a particular dvd Whilst looking one of the assistants came to assist. She then checked on the stores computer only to find it was out of st... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Banbury
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Units 53 / 54, Castle Quay, OX16 5UP, Banbury, Royaume-Uni
4,8
Excellent
159 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Service with a smile
Very helpful member of staff ( new to the job ) found my ordered item and handed it over with a big smile. It really makes a difference when you are on the receiving end of friendly service.
12 décembre 2023
Réponse de hmv (UK) - Banbury
Hello Jacqueline
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Banbury
Hi vincent
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All done quite efficiently Thankyou.
4 décembre 2023
Réponse de hmv (UK) - Banbury
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Banbury
Hi Customer,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Amazing service
Amazing service. I bought a vinyl LP for my son for Christmas… the communication was second to none and the wrapping & delivery superb!!
30 novembre 2023
Réponse de hmv (UK) - Banbury
Hi JENNY
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Réponse de hmv (UK) - Banbury
Hi Henry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really kind
Really kind, friendly and funny staff, amazing place and well is a paradise for metalheads like me 😂, i will surely go back multiple times( especially because one girl from the staff is really pretty and funny)
17 novembre 2023
Avis spontané
Réponse de hmv (UK) - Banbury
Hi Lucas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering online was so simple
Ordering online was so simple, no need to register an account. The staff instore were really polite and helpful as always. Definitively be using HMV again!
21 novembre 2023
Réponse de hmv (UK) - Banbury
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service from beginning to…
Excellent service from beginning to end, & fantastic customer service too.
18 novembre 2023
Réponse de hmv (UK) - Banbury
Hi Bernie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy quick and efficient
12 novembre 2023
Réponse de hmv (UK) - Banbury
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
11 novembre 2023
Réponse de hmv (UK) - Banbury
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great selection of metal vinyl!
The wide range of metal vinyl is a pleasure to scroll through online and shop in store too.
22 septembre 2023
Réponse de hmv (UK) - Banbury
Hello Steve
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Dvd's
Easy to order my Dvds online, they had exactly what I wanted. They came earlier than stated and in perfect order. Very happy customer
23 septembre 2023
Réponse de hmv (UK) - Banbury
Hi Deborah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful
14 septembre 2023
Réponse de hmv (UK) - Banbury
Hi Diane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
on the 7th sept alec was very helpful…
on the 7th sept alec was very helpful in finding the dvds i was looking for and sarah helped me round the store which i needed as i have a mobilty scooter
13 septembre 2023
Réponse de hmv (UK) - Banbury
Hi Pauline
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff member was very kind
The staff member was very kind, and very helpful, went beyond i
8 septembre 2023
Réponse de hmv (UK) - Banbury
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Banbury
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great price and quick delivery
I decided to buy via HMV and pick up instore rather than give money to Amazon. Delivery was quick, price similar to other retailers, and quick delivery to the store. Would recommend.
10 juin 2023
Réponse de hmv (UK) - Banbury
Hi Anon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Banbury
Hello Rose
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.