everyone was extremely nice and helpful. the service at the tills was amazing including pleases and thank yous ; which is highly unlikely nowadays! i was super impressed!
L'entreprise a répondu
Établissement
Changer d'établissement31 Dale End, The Vault, B4 7LN Birmingham, GB
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Lisez les avis des autres
I visited The Vault in Birmingham to see Jayler play. It was easy to order online. Not too many communications from you afterwards, just enough. Collected my vinyl and wristband and thoroughly enjoyed... Voir plus
L'entreprise a répondu
We visited the store to see and hear MIKA talking about his new music. Checked out the venue early afternoon and were served by Beth who issued wristbands, the CDs and checked our tickets quickly and... Voir plus
L'entreprise a répondu
Attended the Jack Savoretti event yesterday and although I really enjoyed his performance, I thought the organisation for the signing was poor. Lots of people from right at the back pushed in front an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Birmingham Vault
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
31 Dale End, The Vault, B4 7LN, Birmingham, Royaume-Uni
4,7
Excellent
531 avis
Demande des avis aux clients
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CD purchases
HMV website was easy to use, managed to complete an order as a guest user, great service, prompt dispatch.
Well packed, recommended to all.
5 mai 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Birmingham Vault
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent CD signing event
Apart from the CD itself being top quality. The alongside signing by Mr. James Arthur was super friendly, well organised and a very pleasant experience. Staff were friendly and helpful and I’d definitely recommend signings and events in store in future.
26 avril 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
amazing
met James Arthur at birmingham hmv for an album signing, it was the best day of my life. staff were really helpful and friendly, great atmosphere!!
26 avril 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Allowing the album signings.
28 avril 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Tina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Can't ever complain great service
28 avril 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Birmingham Vault
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great quality service
The knowledge of all the colleagues that work at HMV, the customer service was second to none
13 avril 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Birmingham Vault
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Now 120
HMV I’m love you I’m had a latest now Album one day early, which is brilliant keep up the good work.
7 avril 2025
Réponse de hmv (UK) - Birmingham Vault
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Birmingham Vault
Hello Beverley
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
In store signing event well organised
William in customer service had made sure I would have a seat at the in store signing. Staff in store were excellent and took good care of me during the event and afterwards.
18 mars 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast and efficient service
Fast and efficient service.
In store there is some excellent finds too.
10 mars 2025
Réponse de hmv (UK) - Birmingham Vault
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff member that served me was…
The staff member that served me was very helpful and kind. i easily received my package after entering my email address
3 mars 2025
Réponse de hmv (UK) - Birmingham Vault
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brad Simpson Album Signing
The signing was incredible,staff was super friendly,everything was neat and professional
2 mars 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Charlotte
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were amazing!
Staff were amazing!! Everything was really well organised. Just 1 negative was that the Birmingham venue was very cold.
3 mars 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Huge store with friendly, helpful, knowledgeable staff
Huge store with friendly, helpful staff who know what they’re about. I went to a Wombats in-store performance and it was fun, seemed well-organised, and the sound was great. Back to how it used to be in the 90s!
26 février 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your store is way too cold- get some…
Your store is way too cold- get some heating on!
26 février 2025
Réponse de hmv (UK) - Birmingham Vault
Hi Peter,
Thank you for your feedback, we will certainly pass this onto the store for their reference.
Hope to see you again soon!
Réponse de hmv (UK) - Birmingham Vault
Hi luciasboutique
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Birmingham Vault
Hi Carl
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
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