I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSaint Margaret's Street 24, CT1 2TH Canterbury, England, GB
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Lisez les avis des autres
Always a good online shop easy to look at and easy to buy from I wish it was still at Westwood cross broadstairs
L'entreprise a répondu
Extremely positive and helpful staff. Have been many times and they never let me down. What is not in the shop can be ordered (if available) and the service is very good.
L'entreprise a répondu
I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Canterbury
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Saint Margaret's Street 24, CT1 2TH, Canterbury, England, Royaume-Uni
4,7
Excellent
96 avis
Demande des avis aux clients
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Good
Always a good online shop easy to look at and easy to buy from I wish it was still at Westwood cross broadstairs
18 août 2026
Réponse de hmv (UK) - Canterbury
Hi Nikki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order.
15 août 2026
Réponse de hmv (UK) - Canterbury
Hello Kathleen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Extremely positive and helpful staff.
Extremely positive and helpful staff.
Have been many times and they never let me down.
What is not in the shop can be ordered (if available) and the service is very good.
16 août 2026
Réponse de hmv (UK) - Canterbury
Hi Flora
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
We went in with our kids today, and they were super friendly and kind to both children. Left feeling grateful for the excellent service.
10 août 2026
Avis spontané
Réponse de hmv (UK) - Canterbury
Hi Zoe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt and knowledgeable service.
6 août 2026
Réponse de hmv (UK) - Canterbury
Hi Vernon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My item hasn’t arrived in store despite…
My item hasn’t arrived in store despite it being dispatched nearly 2 weeks ago
5 août 2026
Réponse de hmv (UK) - Canterbury
Hi Terry,
We were very sorry to hear of the issues with your order and for any disappointment as a result of this.
We can see that a member of our service team has now been in touch to advise further.
Corrs Greatest Hits
Thank you for your excellent service! Well priced and speedily delivered. Always such pleasant staff
20 juillet 2026
Réponse de hmv (UK) - Canterbury
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As always ordered and delivered on time…
As always ordered and delivered on time helpful staff
15 juillet 2026
Réponse de hmv (UK) - Canterbury
Hi STEVEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Canterbury
Hi Harry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Canterbury
Hi River
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Canterbury store
I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some classics, special editions and throw backs. In the end ordered in something I hadn't thought about since last watched in 92. Absolute top service
9 juillet 2026
Réponse de hmv (UK) - Canterbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Canterbury
Hi Jasmine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item I ordered turned up well packaged…
Item I ordered turned up well packaged especially inside the box so it was even more protected. Was able to collect it from my local store as a Click & Collect.
3 juillet 2026
Réponse de hmv (UK) - Canterbury
Hello GARY
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and efficient service
My order came into store quickly, was carefully packaged, and the in-store service was excellent.
29 juin 2026
Réponse de hmv (UK) - Canterbury
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service.
27 juin 2026
Réponse de hmv (UK) - Canterbury
Hello G
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to navigate the website
Easy to navigate the website. Was able to find what I wanted. Great price's and simple to pay
26 juin 2026
Réponse de hmv (UK) - Canterbury
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered CD in store
Ordered CD in store, arrived in store within 2 days. I was notified every step of the way by email. Brilliant service.
21 juin 2026
Réponse de hmv (UK) - Canterbury
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Canterbury
Hi Kay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really easy
Really easy process for the click and collect style service. Quick turnaround from the point of order.
The team member at Canterbury was very helpful, friendly and efficient, making sure to check that everything was o.k with my order, and all served with a smile.
29 mai 2026
Réponse de hmv (UK) - Canterbury
Hi Ricky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
good service overall, just inconsistent
there was one time i ordered like 6 CDs online from here and they all arrived with various cracks in the jewel cases, assumed it was just a problem with the shipping so i went into the store myself instead of ordering (no biggie its not that far) but inside a bunch of the CDs had cracked and damaged cases too !!
this has only happened once so i dont think its a consistent issue, ive been buying CDs from here for a while and this has only happened this once, still i check the CD cases before i buy just in case
4 septembre 2025
Réponse de hmv (UK) - Canterbury
Hi Luna
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
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