The girl who served me did so in a polite and friendly manner. Speedy transaction and attention to customer satisfaction. I can't fault my time in store today and will use the service again. Well don... Voir plus
L'entreprise a répondu
Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The girl who served me did so in a polite and friendly manner. Speedy transaction and attention to customer satisfaction. I can't fault my time in store today and will use the service again. Well don... Voir plus
L'entreprise a répondu
My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... Voir plus
L'entreprise a répondu
Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... Voir plus
L'entreprise a répondu
HMV delivered everything promised - on time, with courtesy, no fuss and by pleasant and friendly staff.
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The girl who served me did so in a polite and friendly manner. Speedy transaction and attention to customer satisfaction. I can't fault my time in store today and will use the service again. Well done!

Réponse de hmv (UK) - Glasgow Argyle Street
I had to return the product as it was faulty. I asked for a refund.

Réponse de hmv (UK) - Glasgow Argyle Street
HMV delivered everything promised - on time, with courtesy, no fuss and by pleasant and friendly staff.

Réponse de hmv (UK) - Glasgow Argyle Street
Great packaging for click and collect. Positive employees
Great prices 3 for 66

Réponse de hmv (UK) - Glasgow Argyle Street
It's been delivered on time in good condition, no flaws with the Vinyl record product, good service.

Réponse de hmv (UK) - Glasgow Argyle Street
Order came in quickly to store. Guy in store very helpful. Ordered my 2 new DVD"s quickly for me. Was in and out of store in under 10 minutes.

Réponse de hmv (UK) - Glasgow Argyle Street
A very nice person called Nikki helped me get my Ariana Grande cd’s after feeling pretty down thinking there were none in the store! Went above and beyond and was overall a sweetie!! Tyyy again

Réponse de hmv (UK) - Glasgow Argyle Street
Very easy to order my dvd film instore and delivery was fast very kind staff too at the argyle street store glasgow

Réponse de hmv (UK) - Glasgow Argyle Street

Réponse de hmv (UK) - Glasgow Argyle Street

Réponse de hmv (UK) - Glasgow Argyle Street
Staff were very knowledgeable about products I was buying. You being on the high street is ideal for people who use public transport.

Réponse de hmv (UK) - Glasgow Argyle Street
I purchased a ticket to a Jeff Goldblum meet & greet. I was unable to download my ticket off the app. I went in a couple of days ahead of time to check on it. The manager, Mark, was extremely helpful and courteous. Not only that, but on "day of", when he was overly busy and engaged with the event, he recognized me in the queue and personally spoke to me, asking if all was well, etc. He again personalized his service to me when I went in to pick up my CD and he was working one of the tills. Customer service like that creates repeat customers! Also, I was very impressed with how well the Jeff B. event was managed. All very smooth, efficient, and time managed, from standing in the queue until leaving after the signing and meeting Jeff G. The queue staff were outstanding too. Thank you for a very positive experience, for someone who tends not to like crowds and standing in queues!

Réponse de hmv (UK) - Glasgow Argyle Street
Meet and greet with Jeff goldblum
Was once in a life time experience thanks so much plz put more events on like this plz I've never saw hmv as busy 400 people waited to meet him keep up the good work

Réponse de hmv (UK) - Glasgow Argyle Street
Easy.
It was easy for me to find the dvd I was looking for without having to ask for help and not get any.

Réponse de hmv (UK) - Glasgow Argyle Street
We were in the accessible queue for the and greet with jeff goldblum and I was rushed to get off my mobility scooter for a pic so my girlfriend got to meet and greet but all I got was a picture and we had both paid for a ticket
The handling of the queue was nothing short of disgraceful.

Réponse de hmv (UK) - Glasgow Argyle Street
Went to the meet and greet with Jeff Goldblum. The staff were great, keeping us informed whilst in the queue, and made it a seamless process. Also got photos taken with Jeff which was great, thank you guys!

Réponse de hmv (UK) - Glasgow Argyle Street
What I ordered was in stock, arrived on time and in pristine condition very pleased with click and collect service 🙂

Réponse de hmv (UK) - Glasgow Argyle Street
Great staff member and service. Mark had a Friendly attitude. Took notice to my item that I was purchasing and we spoke about the movie in question. He was nice enough to give me an opened mystery keychain from the same mystery bag I was buying as he did not want to see it thrown away.

Réponse de hmv (UK) - Glasgow Argyle Street
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.