I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff are very helpful in ordering your items and are in store within 2/3 days well done keep up the good work.
L'entreprise a répondu
Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... Voir plus
L'entreprise a répondu
My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Glasgow Argyle Street
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, Royaume-Uni
4,6
Excellent
445 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good vibes
A very nice person called Nikki helped me get my Ariana Grande cd’s after feeling pretty down thinking there were none in the store! Went above and beyond and was overall a sweetie!! Tyyy again
25 juin 2026
Avis spontané
Réponse de hmv (UK) - Glasgow Argyle Street
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to order my dvd film instore…
Very easy to order my dvd film instore and delivery was fast very kind staff too at the argyle street store glasgow
24 juin 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Lucy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No hassle with purchase or delivery.
8 juin 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Satisfaction.
Staff were very knowledgeable about products I was buying. You being on the high street is ideal for people who use public transport.
13 juin 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Consumer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I purchased a ticket to a Jeff Goldblum…
I purchased a ticket to a Jeff Goldblum meet & greet. I was unable to download my ticket off the app. I went in a couple of days ahead of time to check on it. The manager, Mark, was extremely helpful and courteous. Not only that, but on "day of", when he was overly busy and engaged with the event, he recognized me in the queue and personally spoke to me, asking if all was well, etc. He again personalized his service to me when I went in to pick up my CD and he was working one of the tills. Customer service like that creates repeat customers! Also, I was very impressed with how well the Jeff B. event was managed. All very smooth, efficient, and time managed, from standing in the queue until leaving after the signing and meeting Jeff G. The queue staff were outstanding too. Thank you for a very positive experience, for someone who tends not to like crowds and standing in queues!
1 juin 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Natacha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Meet and greet with Jeff goldblum
Meet and greet with Jeff goldblum
Was once in a life time experience thanks so much plz put more events on like this plz I've never saw hmv as busy 400 people waited to meet him keep up the good work
3 juin 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Gerald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy.
Easy.
It was easy for me to find the dvd I was looking for without having to ask for help and not get any.
1 juin 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hello Matthew
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Treated terribly
We were in the accessible queue for the and greet with jeff goldblum and I was rushed to get off my mobility scooter for a pic so my girlfriend got to meet and greet but all I got was a picture and we had both paid for a ticket
The handling of the queue was nothing short of disgraceful.
3 juin 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hello Jamie
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Jeff Goldblum signing
Went to the meet and greet with Jeff Goldblum. The staff were great, keeping us informed whilst in the queue, and made it a seamless process. Also got photos taken with Jeff which was great, thank you guys!
1 juin 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dvd was in stock and delivered on time
What I ordered was in stock, arrived on time and in pristine condition very pleased with click and collect service 🙂
31 mai 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Catriona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff member and service
Great staff member and service. Mark had a Friendly attitude. Took notice to my item that I was purchasing and we spoke about the movie in question. He was nice enough to give me an opened mystery keychain from the same mystery bag I was buying as he did not want to see it thrown away.
17 janvier 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Chiara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It is good to know there is a shop that…
It is good to know there is a shop that you can get older films like classic and movies you saw as a child on HMV'S selection of dvds, whereas it wouldn't be possible elsewhere.
26 mai 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order came quickly, no problems at all.
My order came quickly, it was easy to track and the goos, being well packagéd, were perfect!
Thanks, HMV
2 mai 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Adam
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My purchase I went in to the shop to…
My purchase I went in to the shop to see if they could order a DVD that i wanted for my husband birthday they were so helpful they found the DVD I was looking for and ordered it for me and i had the DVD with in three days very happy with my experience
16 mai 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Mary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Glasgow Argyle Street
Hi angela
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Derek,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from start to finish
Excellent service from start to finish..Definitely will be using HMV in the future, totally reliable..
13 mai 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Fiona,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Supposed to come in 2 day took 3 days…
Supposed to come in 2 day took 3 days with a email saying your running late not good service
6 mai 2026
Réponse de hmv (UK) - Glasgow Argyle Street
Hi Colin
Thanks for your review,
Please be advised that items sent via our standard delivery service are usually expected to arrive within 2–5 working days. We can see that your order was dispatched on 29/04 and delivered on 01/05, which was within 2 working days of dispatch.
Kind regards,
hmv Customer Service
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.