Lovely,reapectful and helpful staff.......really excel in customer service!Tia was such a kind,happy,extremely helpful and personable young lady.Thank you very much Glasgow HMV store,I'llbe back soon!... Voir plus
L'entreprise a répondu
Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
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Lovely,reapectful and helpful staff.......really excel in customer service!Tia was such a kind,happy,extremely helpful and personable young lady.Thank you very much Glasgow HMV store,I'llbe back soon!... Voir plus
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I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... Voir plus
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Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... Voir plus
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My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, Royaume-Uni
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Great help couldn't find what was after instore but employee was very helpful and was delivered in a few days

Réponse de hmv (UK) - Glasgow Argyle Street
Absolutely superb service today in the Glasgow store from Mark. I was only in the shop for a minute when he approached me to ask if I needed help with anything and offered me a seat (I’m on crutches at the minute) I was looking for a particular Playstation game but he knew immediately it wasn’t in stock and not available to order in time for Christmas. However while he was telling me this he went onto his phone and quick as a flash checked the availability of the game in the Argos around the corner. He showed me on his phone that it was available and how much it was and actually went as far as reserving it for me in case it sold out by the time I got there. Absolutely exceptional service. Putting a customers satisfaction ahead of sales for their own shop, at Christmas no less, is fantastic to see in this day and age.

Réponse de hmv (UK) - Glasgow Argyle Street
I had a click and collect order, staff at the Argyle st branch, Glasgow were pleasant and efficient.

Réponse de hmv (UK) - Glasgow Argyle Street
Great Service
Seamless process from ordering to collecting. Lewis who served me when I picked up the item was very helpful and friendly.

Réponse de hmv (UK) - Glasgow Argyle Street
Perfect transaction. Vinyl arrived in perfect condition, thank you

Réponse de hmv (UK) - Glasgow Argyle Street
Easy ordering, kept updated & informed when ready for collection. No problems with collection. All in all excellent service

Réponse de hmv (UK) - Glasgow Argyle Street

Réponse de hmv (UK) - Glasgow Argyle Street
Great I have ordered quite a few times now and never any issues

Réponse de hmv (UK) - Glasgow Argyle Street
Only part order received for click and collect Other items seem to have gone missing . I ordered on 24/11/24 I thought in plenty time for Christmas and still not resolved I’ve visited the store twice and sent several emails to customer service with all details only to be eventually sent a form to complete about items “lost in post “
Don’t know if this is a HMV issue or Royal Mail but I won’t be doing click and collect again

Réponse de hmv (UK) - Glasgow Argyle Street
My item was not in stock at the Glasgow store but I was able to order and have it sent to my home address, item received four days later, brilliant thank you.

Réponse de hmv (UK) - Glasgow Argyle Street

Réponse de hmv (UK) - Glasgow Argyle Street
Can always depend on HMV for great products and prices. Thanks

Réponse de hmv (UK) - Glasgow Argyle Street

Réponse de hmv (UK) - Glasgow Argyle Street
Decent folks working for you who are interested in their customers.

Réponse de hmv (UK) - Glasgow Argyle Street
Easy to order fast delivery to store pleasant experience in store staff most helpful.

Réponse de hmv (UK) - Glasgow Argyle Street
After a bad mix up the staff came good on my order , great helpful staff in Argyll st shop ,so much better than customer services online who couldn’t even reply back to my problem .

Réponse de hmv (UK) - Glasgow Argyle Street
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