I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... Voir plus
L'entreprise a répondu
Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
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I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... Voir plus
L'entreprise a répondu
My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... Voir plus
L'entreprise a répondu
Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... Voir plus
L'entreprise a répondu
Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, Royaume-Uni
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Having received a collectors edition album from my kids, for Christmas, I was disappointed to find a pressing defect on one of the discs. The staff in HMV couldn't have been more helpful in arranging an exchange. They even held my original copy until the replacement turned up, to ensure that the new sleeves were in the same perfect condition or swap them. Great customer service.

Réponse de hmv (UK) - Glasgow Argyle Street
The guys at the Glasgow Argyll St store were brilliant. Helpful, friendly, efficient. Had to wait a wee while for part of my order to get sent but that's all outwith their control and HMV kept me updated regularly without flooding me with useless emails.

Réponse de hmv (UK) - Glasgow Argyle Street
The DVD arrived on time. I am so lucky that it had been re-released, and HMV were stocking it.

Réponse de hmv (UK) - Glasgow Argyle Street
The staff in store at Argyle Street Glasgow, are so helpful everytime I go in store and try and find the DVDs I am looking for

Réponse de hmv (UK) - Glasgow Argyle Street
The guy who helped I think his name was Rory ? Was so helpful.

Réponse de hmv (UK) - Glasgow Argyle Street
Online ordering easy, customer service in the Argyll Street store was great. Friendly helpful staff.

Réponse de hmv (UK) - Glasgow Argyle Street

Réponse de hmv (UK) - Glasgow Argyle Street
Staff were very helpful. Item was ordered and delivered within the stated timeframe.

Réponse de hmv (UK) - Glasgow Argyle Street
Went in today to a nice shopping trip with my daughter and instead of having a good time a young staff member decided he was going to shout at my daughter for picking up a cd from the wrong bit he then told her to put it back where she got it from even though that’s where she originally picked it up from. I’ve never normally had a bad experience with hmv but this is just outrageous especially shouting at my young daughter who is very sensitive and ruined her whole day he should be ashamed of himself this is horrible shouting at young kids is never okay

Réponse de hmv (UK) - Glasgow Argyle Street
My lp Late But Was Worth Waiting For Thank You.

Réponse de hmv (UK) - Glasgow Argyle Street
Ordering was easy, store pick up perfect. No issues, courteous service, quick and easy. Would recommend.

Réponse de hmv (UK) - Glasgow Argyle Street
Pre order wasn't available for release date but was kept updated about the progress of the order ,went to collect it and the staff member who served me was very pleasant and helpful

Réponse de hmv (UK) - Glasgow Argyle Street
Very easy to order online. Kept updated on status of order. Staff in shop extremely helpful when collecting orders

Réponse de hmv (UK) - Glasgow Argyle Street

Réponse de hmv (UK) - Glasgow Argyle Street
I always love seeing loads of music and items that spark my interest avalible instore and my online order came really quick all the staff are always lovely and friendly

Réponse de hmv (UK) - Glasgow Argyle Street

Réponse de hmv (UK) - Glasgow Argyle Street
Great service. Delivered exactly when they said. Absolutely no complaints here

Réponse de hmv (UK) - Glasgow Argyle Street
Ordered B.F.I. Ghost Stories for Christmas blu-ray box set online with pick-up at the Glasgow Argyle Street store. I prefer using the pick-up method as I am not always going to be able to receive a home delivery. Dispatch and delivery were quick and efficient; pick-up at the store was easy.
Staff at Glasgow Argyle Street store are always very helpful and knowledgeable in my experience. Highly recommended.

Réponse de hmv (UK) - Glasgow Argyle Street
Online ordering easy to use. Emails received with timescales of when order was dispatched and ready for collection. Assistant attended to me quickly and efficiently. Very happy with service and would use again.

Réponse de hmv (UK) - Glasgow Argyle Street
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