This is one of the last stores in the are that still sells new dvd's We are a family of collectors. I have shopping all around east angliaand beleive whan I say this the are simply the Best.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB Ipswich, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The blu-ray that I ordered: the process to order at the Ipswich location was made in a timely manner, the emails I received informed me of the steps in the process of the blu-ray arriving at the loc... Voir plus
L'entreprise a répondu
Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selectio... Voir plus
L'entreprise a répondu
HMV has become my go-to online and physical vinyl record store. Only if I cannot find a record that I want on their site, I'll look elsewhere. FAST shipping and super reasonable prices. I even bought... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Ipswich
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB, Ipswich, Royaume-Uni
4,9
Excellent
317 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They emailed me to let me know when my…
They emailed me to let me know when my parcel had arrived
3 décembre 2025
Réponse de hmv (UK) - Ipswich
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It was great but you could do wire…
It was great but you could do wire stocking more,going into HMV isn't brilliant,staff very helpful but when it comes down to looking for or ordering,you have to wait because out of stock and then told not doing anymore,thought HMV the biggest music shop in the UK could do better
3 décembre 2025
Réponse de hmv (UK) - Ipswich
Hello, thank you for your review and for your valued feedback. If you have any concerns with regards to your order then please reach out to us at website.service@hmv.co.uk.
Great service
1 décembre 2025
Réponse de hmv (UK) - Ipswich
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Easy to order
Easy to order, I was kept up to date with progress of order. In store on
date of release and easy to collect.
The staff are always helpful and friendly.
1 décembre 2025
Réponse de hmv (UK) - Ipswich
Hi Liz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We need shops
HMV is the last place you can now buy a cd in a shop I was served well and helped me raise an order … the cd arrive in the shop in 3 days so I was very happy
26 novembre 2025
Réponse de hmv (UK) - Ipswich
Hi Dave,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Staff very pleasant and helpful
Staff very pleasant and helpful. I was able to collect my CD without any problem. I will return. Thank you.
18 novembre 2025
Réponse de hmv (UK) - Ipswich
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pre-orders
We pre-ordered a LP which had a few weeks before the release date. Great service via email. No problem when collecting order from store. Friendly helpful staff at Ipswich HMV.
21 novembre 2025
Réponse de hmv (UK) - Ipswich
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Unbeatable
Unbeatable helpfulness and prices,and there delivery speed to store is very fast
17 novembre 2025
Réponse de hmv (UK) - Ipswich
Hi Leif,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff training required for decent customer service
Back on the 1st of October I pre-ordered the Bryan Ferry Bête Noire 2 cd, which despite being available in the store on the day of release on the 14th November for a customer to buy, wasn't available for me to pick up in the same hmv outlet.
There also seemed to be a communication problem between staff in the store and the person at the other end of the telephone in the sales dept for hmv who between them, could not explain why this had happened. I strongly suspect my order wasn't processed correctly back in October with my money already taken.
I was eventually able to pick up the CDs four days later and I am very pleased with them.
However, the lack of explanation and the grabbing at straws for a 'reason' for the delay, namely; "a lorry could have turned over or anything could have happened" told to me by an hmv sales assistant, was a very unprofessional way to deal with the incompetence.
Based on the above experience, I am highly unlikely to pre-order with hmv again which is a shame, as I would like to support high street shops such as hmv. But when they don't deliver what they promise and staff are clueless to provide an explanation other than a made up scenario as aforementioned, why should I bother?
22 novembre 2025
Réponse de hmv (UK) - Ipswich
Dear Peter,
Thanks for your review,
We are sorry to hear that your order did not reach the store, ready for you to collect in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date, and for this, we offer our apologies.
Réponse de hmv (UK) - Ipswich
Hello Mr S Brown
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Ipswich
Hi Jacqueline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Ipswich
Hello,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Great service from Ipswich branch.
31 octobre 2025
Réponse de hmv (UK) - Ipswich
Hi James
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Ipswich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great help thank you
25 octobre 2025
Réponse de hmv (UK) - Ipswich
Hi MRSMARYBACKHOUSE
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
the item i was looking for was there…
the item i was looking for was there and more.
the staff were nice and friendly.
25 octobre 2025
Réponse de hmv (UK) - Ipswich
Hi lily
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
no damaged vinyl
quick delivery , got my exact order , good packaging , good safety , no damaged vinyl
5 octobre 2025
Réponse de hmv (UK) - Ipswich
Hi mama
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Online order
Online order, free delivery to my local HMV store. Easy & straightforward.
14 septembre 2025
Réponse de hmv (UK) - Ipswich
Hello Jane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Ipswich
Hello Jan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Ipswich
Hello Dami
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.