Unfortunately when you order from the sale the website is rubbish. Clunky and keeps freezing and when you get to the checkout you can’t pay as something in your basket has sold out. It doesn’t tel... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement9/17 High Street, LE1 4FP Leicester, GB
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Lisez les avis des autres
I ordered a pre-issue vinyl for collection in-store. It arrived whilst I was on holiday. I found it both difficult and annoying that I had to contact head office to advise that my collection date w... Voir plus
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Excellent service from helping a disabled person to finding the item wanted, ordering it and then receiving confirmation that it was in store. To which it was picked up with ease. Staff were knowledge... Voir plus
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Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as des... Voir plus
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À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Leicester
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
9/17 High Street, LE1 4FP, Leicester, Royaume-Uni
4,8
Excellent
378 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Very good support in exchanging gift
16 mars 2025
Réponse de hmv (UK) - Leicester
Hi Jeremy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Leicester
Hi Brenda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Leicester
Hi Brandon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Leicester
Hi Mr Polkey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are very helpful and…
Staff are very helpful and knowledgeable when making enquiries about music.
3 mars 2025
Réponse de hmv (UK) - Leicester
Hi Andre
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Leicester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very helpful members of staff
Very helpful members of staff, couldn't get what i wanted as it was out of stock but very helpful assistant ordered it in for me and I collected it 3 days later.
26 février 2025
Réponse de hmv (UK) - Leicester
Hi Mr
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Leicester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service as always
Great service as always! Always friendly support and helped my dad in store who isn't so techsavy to know where to look for me to make the order. Keep up the great work guys, look forward to my next visit!
26 février 2025
Réponse de hmv (UK) - Leicester
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
This boxset was very easy to order at…
This boxset was very easy to order at the shop. Assistant was very helpful and pleasant. I continue to like buying records at good record stores - and HMV Leicester is such a place. Nice atmosphere, great staff. Long may it continue.
26 février 2025
Réponse de hmv (UK) - Leicester
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a CD online to be delivered…
I ordered a CD online to be delivered to the Leicester store.Communications were good and kept me up to date.When I went to collect my parcel the staff were very helpful.Thank you for the great service.
17 janvier 2025
Réponse de hmv (UK) - Leicester
Hi Lynne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I went into store looking for help and knowledge, I found it.
I went into store looking for a film I had been searching for, for alone time but unable to find and with very few staff in other stores knowing the film 'A perfect world '. At hmv the assistant was helpful and knowledgeable and the film was delivered to my house within 3 days. Great movie.
14 janvier 2025
Réponse de hmv (UK) - Leicester
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Leicester
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff and a great range- flexible ordering a plus!
The staff member in store was helpful and knowledgable, and took the time to help me find what I was looking for when I couldn’t see what I was looking for on the shelf! The options for both what was available and how they could be ordered were explained thoroughly and all ran especially smoothly. The flexibility with ordering to store and to home was a brilliant plus. Delivery was even faster than expected!
7 janvier 2025
Réponse de hmv (UK) - Leicester
Hi Matt
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient service with a friendly smile!
4 janvier 2025
Réponse de hmv (UK) - Leicester
Hi A
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service, polite and very helpful and swapped faulty vynal with ease.
16 décembre 2024
Réponse de hmv (UK) - Leicester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was able to find the two CDs I wanted…
I was able to find the two CDs I wanted on the HMV W/site and order them quickly and easily.
I had update emails telling me they had been despatched and they arrived as planned.
Thank you.
26 décembre 2024
Réponse de hmv (UK) - Leicester
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - Leicester
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Awesome!
The items were as described and arrived at my local store (Leicester) within a couple of days!
The staff at Leicester were very pleasant, friendly and helpful when I went to collect.
Awesome!
22 décembre 2024
Réponse de hmv (UK) - Leicester
Hi Phil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful attentive staff making…
Very helpful attentive staff making sure that I was satisfied with my order.
21 décembre 2024
Réponse de hmv (UK) - Leicester
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Cheaper than Amazon
Only purchased a paperback but it was £5 cheaper than Amazon. Some good deals to be had on vynyls too. Staff were very friendly & efficient.
14 décembre 2024
Réponse de hmv (UK) - Leicester
Hello SB
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Réponse de hmv (UK) - Leicester
Hi Rowena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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