I ordered 2 dvds, that were in stock but not at the local HMV. I was informed of the delivery estimated window received a confirmation email when they arrived, and collected them with no problem. Th... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Visited my local store to collect an order I had made via online service. Whilst visiting I purchased an extra vinyl to add to my collection. Staff are always friendly with helpful advice. This is why... Voir plus
L'entreprise a répondu
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Voir plus
L'entreprise a répondu
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Middlesbrough
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Royaume-Uni
4,6
Excellent
281 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic
Great experience put pre order in for me and came on day of release and waiting there for me to pick up would definitely pre order stuff again
22 novembre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Sherry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My itam blue ray was ordered for the…
My itam blue ray was ordered for the day of release and it's still not in a week latter . Doctor who underwater menace steel tin .
17 novembre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Alan
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
First Class Dervice
Excellent assistance given in store to locate the album I required. Needed to be ordered, it was so done and delivered in time scale promised. First class.
15 novembre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Middlesbrough
Hi Lynn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album wasn't in stock…
I thought I would try to use an actual shop instead Amazon etc. Big mistake, the album wasn't available on release day (in fact it wasn't available for nearly another week). So after a wasted journey to a store I just ended up getting it from Amazon after all and it was £10 cheaper.
10 novembre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Chris
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We do our best to remain competitive within our market and we're proud to be successful with this in the majority of cases. There will unfortunately be the odd occasion where another retailer pips us to the post though but we're constantly looking for ways to offer our customers the best value for their money and we update and refresh our promotions regularly to make sure these are passed on.
Réponse de hmv (UK) - Middlesbrough
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very fast and was brilliant to let me…
Very fast and was brilliant to let me know when it was in store.
1 novembre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Chloe
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Buy from the Store
I buy books from Waterstones and music etc from HMV. I order online and collect from the store and have a browse and I might buy some more. The very knowledgeable in-store staff might offer some tips and it’s a pleasurable retail experience. Use it or lose it.
31 octobre 2023
Réponse de hmv (UK) - Middlesbrough
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The Beatles new single
Wonderful people in the shop at hmv Middlesbrough. I was seeing the by a gentleman called Chris. He was ever so good and kind as i am disabled and in a wheelchair and i love my music as especially The Beatles i want in to order the new single to keep up my full collection
30 octobre 2023
Avis spontané
Réponse de hmv (UK) - Middlesbrough
Hi S
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast ,friendly & efficient .
25 octobre 2023
Réponse de hmv (UK) - Middlesbrough
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I've always enjoyed shopping with HMV…
I've always enjoyed shopping with HMV and always will I usually like to visit the store in middlesbrough Town centre but I can only get there when I have time off work I order on the website I'm surprised there isn't a HMV store at coulby newham I think they'd do well
23 octobre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order a CD with the sales…
Easy to order a CD with the sales person, the CD was delivered to the shop and I picked it up within a couple of days.
12 octobre 2023
Réponse de hmv (UK) - Middlesbrough
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service
11 octobre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Kev
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Overall service in-store and online
Quick ordering, great delivery time.
When in the shop in Middlesbrough we received incredible service from knowledgeable staff.
8 octobre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Liam
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Réponse de hmv (UK) - Middlesbrough
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My local HMV is supreme.
My local HMV has a supreme collection of blu ray and pop cult paraphernalia, with great and friendly staff.
Whilst my across the spider-verse blu ray, that I had ordered for pick up and collect, had arrived with a cracked case, I have chosen not to exchange or refund my purchase.
13 septembre 2023
Réponse de hmv (UK) - Middlesbrough
Hi A
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The delivery was so extremely quick.
9 septembre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Michelle
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Rush Signals 40th anniversary …
Friendly service helpful staff interested no matter what the genre I'm glad that HMV is still here
7 septembre 2023
Réponse de hmv (UK) - Middlesbrough
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered online to collect instore
Ordered online to collect instore. Great experience but no email received when product was in store.
30 août 2023
Réponse de hmv (UK) - Middlesbrough
Hi Joanne
Thanks for leaving us a review. We're sorry to hear that you didn't receive the Ready for Collection email. I've raised this with our IT team now to investigate further, but thanks once more for bringing this to our attention. If the problem persists with future orders, please get back in touch with us via support.hmv.com and we'll be more than happy to investigate this for you at any point.
Easy to order CD I wanted
Easy to order CD I wanted. Delivery to store very quick. Also bought another CD by an artist I did not know of. This was on hearing his CD on play in the store and a subsequent conversation with one of the staff who advised me where to start with his music.
29 août 2023
Réponse de hmv (UK) - Middlesbrough
Hi Mcilroy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.