Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
L'entreprise a répondu
86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
L'entreprise a répondu
Never ordered online but I frequently go to HMV shops and am always really happy with my purchases. Staff are always great in my local store and very helpful. They have a great range of CDs and vinyl... Voir plus
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Voir plus
L'entreprise a répondu
Collected my purchase from James who was extremely professional, calm and friendly. He took all the time to explain products as well as ensuring other customers (& staff) were happy. Plenty of t... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Royaume-Uni
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The assistant was friendly and took time to help me wiith my query.

Réponse de hmv (UK) - Milton Keynes
The person who served me was happy to
help, pleasant, efficient and that is very
unusual these days. The CD I ordered instore arrived on time in perfect condition. Very pleased.

Réponse de hmv (UK) - Milton Keynes
Very easy and picked up my record on release day.

Réponse de hmv (UK) - Milton Keynes
Collected my purchase from James who was extremely professional, calm and friendly. He took all the time to explain products as well as ensuring other customers (& staff) were happy.
Plenty of texts to let me know the item was ready for collection and two weeks is a generous length of time to do so.
Can’t recommend the store highly enough.

Réponse de hmv (UK) - Milton Keynes
I was picking up an online order; cashier checked my details and found my item quickly and easily. Very friendly and chatted with me for a few minutes while I checked my order.
Very tightly packed store. There weren't many customers, but we all still had to engage ourselves I and out of aisles, or the wheelchair-bound customer would not have been able to leave the store.

Réponse de hmv (UK) - Milton Keynes

Réponse de hmv (UK) - Milton Keynes
Great and quick service from HMV. Ver impressed with the delivery to store.

Réponse de hmv (UK) - Milton Keynes
Sent wrong lp did not include documents so I can not return.

Réponse de hmv (UK) - Milton Keynes

Réponse de hmv (UK) - Milton Keynes
awesome thank u :D my bf loves his new vinyl and it arrived on release date <3

Réponse de hmv (UK) - Milton Keynes

Réponse de hmv (UK) - Milton Keynes

Réponse de hmv (UK) - Milton Keynes

Réponse de hmv (UK) - Milton Keynes
Excellent service item purchased delivered to the store and collection effortless

Réponse de hmv (UK) - Milton Keynes
The staff were thorough in their research concerning my request for a non- stocked item. The suggestion of a posted CD on the day of its release resulted in a hassle-free surprise in the letter box - one day earlier than anticipated.

Réponse de hmv (UK) - Milton Keynes

Réponse de hmv (UK) - Milton Keynes
Great service in store - order placed really easily and arrived quickly and well packaged. Can't beat the service of a real record store!

Réponse de hmv (UK) - Milton Keynes
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