Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
L'entreprise a répondu
86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
L'entreprise a répondu
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Voir plus
L'entreprise a répondu
Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again
L'entreprise a répondu
I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Royaume-Uni
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Staff are always helpful and go out of their way to help you find what you are looking for. And in this case they didn't have what I wanted but helped me order online with free delivery to my home and it came within a couple of days.

Réponse de hmv (UK) - Milton Keynes
Site was easy to use and notifications given on progress of order. Collection was simple.

Réponse de hmv (UK) - Milton Keynes
I actually ordered the wrong dvd so I went to the hmv shop and they exchanged it for me . Great service with no problems .

Réponse de hmv (UK) - Milton Keynes
Went to collect a HMV card for Christmas gift. Assistant needed supervisor help on till to process the gift card. Didn't have a card or envelope in stock to enclose the gift so just had to take as is. The assistant tried her best and made a big fuss of my assistance dog while I waited.

Réponse de hmv (UK) - Milton Keynes
Great experience and customer service when the item is wanted wasn't in store, cashier ordered in for me and was very helpful.

Réponse de hmv (UK) - Milton Keynes
Very good customer service the item i wanted they looked it up to check it was in stock then place the order for me and to have it delivered at home

Réponse de hmv (UK) - Milton Keynes
Quick and knowledgeable response to two( l think orders) Horace Silver who l have discovered by accident!! and The Allman Brothers back catalogue

Réponse de hmv (UK) - Milton Keynes
People are willing to help you and are very welcoming

Réponse de hmv (UK) - Milton Keynes
The staff were very polite when I ordered my DVD of 100% Wolf and were just as polite when I picked it up on Monday.
The DVD arrived and was available very quickly to the shop I purchased it from and I was kept well informed, the DVD also arrived in immaculate condition.
I am very happy with my purchase and I highly recommend buying from HMV

Réponse de hmv (UK) - Milton Keynes
I ordered 3 dvds and the delivery was quick and the box it came in was brilliant packed

Réponse de hmv (UK) - Milton Keynes
I liked the idea of the member of staff looked on the computer and told me when the album was going to be released, and asked if I wanted to order it now and if I did they could take payment now and I would get up to date notification on when it will be released and when it will arrive in store for collection.

Réponse de hmv (UK) - Milton Keynes
The assistant was friendly and took time to help me wiith my query.

Réponse de hmv (UK) - Milton Keynes
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