the product was perfect for my needs shame the royal mail were not careful with it but it is all good can live with slight damage on rear panel
L'entreprise a répondu
Établissement
Changer d'établissement32- 34 Cornwall St, PL1 1LP Plymouth, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy to use website. Competitive prices. Quick delivery times and orders comes well packaged. Can't think of any time I've ever had any problems with my order. As for in shop experience I can't... Voir plus
L'entreprise a répondu
Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustr... Voir plus
L'entreprise a répondu
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Plymouth
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
32- 34 Cornwall St, PL1 1LP, Plymouth, Royaume-Uni
4,8
Excellent
343 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
HMV Plymouth - Brilliant Customer Service
My experience with HMV was perfect! I came into the Plymouth store looking for specific items (A 4K Steelbook and a boxset) both of which were not in the store itself. I spoke with a staff member who was a massive help, ordered the items into the store for me and took payment there and then.
It was a bank holiday weekend approaching so he explained to me in advance that there may be a slight delay in the order arriving to the store, and explained the delivery and contact process to me clearly.
I received a confirmation email once it was dispatched, and another a few days later to confirm it had arrived at the store. The staff member who dealt with me was a top bloke very friendly and helpful.
25 avril 2025
Réponse de hmv (UK) - Plymouth
Hi Tom
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast and efficient service
Fast and efficient service. Excellent customer service from Jason.
23 avril 2025
Réponse de hmv (UK) - Plymouth
Hello Beth
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Top service
Easy to order and dvd arrived exactly when I was told it would be into store.
Staff very helpful.
19 avril 2025
Réponse de hmv (UK) - Plymouth
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast and free arrival
Great ordering, fast and free arrival to store for convenient pickup
17 avril 2025
Réponse de hmv (UK) - Plymouth
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Been buying from hmv for years and…
Been buying from hmv for years and never had any problems. Always polite and very fast delivery
11 avril 2025
Réponse de hmv (UK) - Plymouth
Hi Jake
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Plymouth offers decent service with…
HMV Plymouth offers decent service with timely delivery and helpful staff. Communication is good throughout the order process. The store provides competitive prices, but the overall experience is just average. It's a reliable option, but not extraordinary compared to other options out there.
31 mars 2025
Avis spontané
Réponse de hmv (UK) - Plymouth
Hi Kassem
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Réponse de hmv (UK) - Plymouth
Hello N
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pre-order before release date
I ordered a film months before it's official release date and they kept me updated on where it was and when it had arrived when I came a few days later to collect it was quick and simple.
4 avril 2025
Réponse de hmv (UK) - Plymouth
Hi kegan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Plymouth
Hello Souza
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The Batman DVD
Arrived a few days late but other than that it was in perfect condition
15 février 2025
Réponse de hmv (UK) - Plymouth
Hi Ben
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great customer service
Great customer service in store, a long wait for my Jinx merch to arrive but it's worth it. It was packaged protectively.
16 février 2025
Réponse de hmv (UK) - Plymouth
Hello Magenta
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Plymouth
Hello Jon
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Réponse de hmv (UK) - Plymouth
Hi CLIVE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from shop to home
Quick in shop order with home delivery 4 days later
Excellent service and packaging very appropriate
2 février 2025
Réponse de hmv (UK) - Plymouth
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Plymouth
Hello Dawn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Plymouth
Hi Ellie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great bargains
great bargains is what i look for at hmv and i was not disappointed thanks so much
23 janvier 2025
Réponse de hmv (UK) - Plymouth
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Réponse de hmv (UK) - Plymouth
Hello 💗
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
i was served by Grace who found the…
i was served by Grace who found the item i was searching for, ordered it and it was in my hands in less then a week. Grace was an absolute star who was very very helpful.
18 janvier 2025
Réponse de hmv (UK) - Plymouth
Hi barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Plymouth
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.