Good service, took no time at all to choose what I wanted, order and then collect it. Nice customer service in the chosen shop from which I collected the item.
L'entreprise a répondu
Unit 4, The Arcade, Meadowhall, S9 1EH Sheffield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Good service, took no time at all to choose what I wanted, order and then collect it. Nice customer service in the chosen shop from which I collected the item.
L'entreprise a répondu
Easy to navigate site. Excellent selection of products at fair prices. Love the click and collect option. The Meadowhall staff were really friendly and knowledgeable.
L'entreprise a répondu
Excellent service from Mark when ordering a CD to click and collect from store. Friendly and helpful. Speedy dispatch of order. Being able to collect my order from store soon after dispatch. Excell... Voir plus
L'entreprise a répondu
Visited my local branch for a stock up on some physical media. The store was very clean & tidy & accessible to all area’s. No problem finding what I wanted the area ( 4K ) clearly marked & spli... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 4, The Arcade, Meadowhall, S9 1EH, Sheffield, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de hmv (UK) - Sheffield Meadowhall
Easy to order / pre order service and delivery excellent never had any problem. Would recommend.

Réponse de hmv (UK) - Sheffield Meadowhall
Ordered online for click & collect. All very smooth, no issues. Advised when was ready in store to collect. Staff in store all friendly, spoke to a couple of them at the till, very helpful and efficient.

Réponse de hmv (UK) - Sheffield Meadowhall

Réponse de hmv (UK) - Sheffield Meadowhall
Staff were friendly and efficient when I picked up my online order

Réponse de hmv (UK) - Sheffield Meadowhall
Ordered a cd in store, the lady was very helpful and efficient.I received the order within the week

Réponse de hmv (UK) - Sheffield Meadowhall

Réponse de hmv (UK) - Sheffield Meadowhall

Réponse de hmv (UK) - Sheffield Meadowhall
The item we ordered and paid for in store and was told would be delivered within a few days didnt arrive for a month. After 4 weeks of emails saying it was out of stock i cancelled it and then the next day it was dispatched.

Réponse de hmv (UK) - Sheffield Meadowhall
Thanks guys, it's nice to get some good customer service these days. Dale on the shop floor was great in helping us choose which record player to purchase for our son. Joanne on the till was also very nice.

Réponse de hmv (UK) - Sheffield Meadowhall
First of all, I live outside the UK and I was amazed and just a little thrilled that I could get what I wanted delivered! 10/10 to HMV for that!
Secondly, the order was despatched within 24/48 hours, it was trackable and I was kept up to date at all stages. When it arrived, it was well-packed (something I was a lttle concerned about given it was a vinyl record) and delivered in perfect condition, or it looks like it is; as it's a Christmas present and sealed in polythen, I won't know until after then. Fingers crossed!

Réponse de hmv (UK) - Sheffield Meadowhall
The CD I wanted wasn't instore, but the staff member was very engaging and helpful. He ordered it for me. It arrived in 2 days and I collected from the store, which was also straightforward.

Réponse de hmv (UK) - Sheffield Meadowhall
I've never made a pickup purchase before but since I had no issues at all, I'm happy to say I've ordered something else to pickup.

Réponse de hmv (UK) - Sheffield Meadowhall
quick and efficient collection, polite staff, faultless

Réponse de hmv (UK) - Sheffield Meadowhall

Réponse de hmv (UK) - Sheffield Meadowhall

Réponse de hmv (UK) - Sheffield Meadowhall

Réponse de hmv (UK) - Sheffield Meadowhall
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.