Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Voir plus
L'entreprise a répondu
176-178 High St, SO14 2BY Southampton, GB
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Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Voir plus
L'entreprise a répondu
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Voir plus
L'entreprise a répondu
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Voir plus
L'entreprise a répondu
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

176-178 High St, SO14 2BY, Southampton, Royaume-Uni
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Helpful staff,and caring in the job they do,at hmv southampton. The staff ordered a special cd of pink Floyd on their computer. I received the cd very promptly. Thank you for excellent customer service.

Réponse de hmv (UK) - Southampton
Customer service was excellent the young man that I seen was very helpful got my cds through the post box in about 5 days .
Thank you.

Réponse de hmv (UK) - Southampton
Love going to this shop to collect anything I buy. There's always great vibes and lovely merch.

Réponse de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton
I ordered a CD online and picked it up at a local HMV store. Picking it up was simple. The staff were very helpful.

Réponse de hmv (UK) - Southampton
Sales person was extremely helpful. Ordered me something that was not in store to be delivered to my home address. Three days later it arrived. No fuss, no hassle... excellent service.

Réponse de hmv (UK) - Southampton
Great purchase and price, the product itself was in good condition without any damage or marks, unfortunately the box had slight damage, the product arrived within the stated period

Réponse de hmv (UK) - Southampton
Fast delivery to local store. Excellent customer service from the Southampton store team.

Réponse de hmv (UK) - Southampton

Réponse de hmv (UK) - Southampton
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the store to a dark area and both times the cds have been in total dissaray. Not alphabetical and haphazardly placed and just basically scattered on the shelves.
However, the staff have been brilliant, helping me search and then checking online for artists I couldn't find and ordering them for me. Ordering was simple and straightforward and my items were delivered in just a few days . I am delighted with them. Please, please would you consider putting more Korean artists (especially Big Bang and G-dragon, Super Junior, Got 7, etc) onto your online store?

Réponse de hmv (UK) - Southampton
My experience with HMV was great
I had a vinyl album that pops when playing so took it back to the shop in Southampton
hmv they changed it with no problem

Réponse de hmv (UK) - Southampton
I had an issue regarding an order but it was sorted by Megan and Mat of the Southampton branch.

Réponse de hmv (UK) - Southampton
items arrived within 2 days of ordering, excellent service

Réponse de hmv (UK) - Southampton
Your staff at the Southampton store are superb. Always helpful and pleasant. Could not ask for more.

Réponse de hmv (UK) - Southampton
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