The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I moved address. Ordered. And my dvds sent to old address. Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money. Delighted it all... Voir plus
L'entreprise a répondu
I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... Voir plus
L'entreprise a répondu
Staff was really helpful with finding the DVD I wanted, and price was very good was also fast having it delivered to the store for me just pick up. Thank you to the staff who helped me really appreci... Voir plus
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - Wolverhampton
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, Royaume-Uni
4,7
Excellent
290 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good customer service
Ordered online & had no problems at all. Kept in touch & confirmed when it was in store.
Collected & Grandson was well pleased with his xmas gift .
Good customer service all round.
4 janvier 2026
Réponse de hmv (UK) - Wolverhampton
Hi Ms Allum,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All of my purchases arrived on time and…
All of my purchases arrived on time and in excellent condition. Any delays were advised prior to delivery.
27 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Lin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The usual prompt dispatch & safe…
The usual prompt dispatch & safe arrival I've come to expect.
25 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Tom
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lost two stars
Lost two stars, simple, pre-ordered a month before release date and didn’t get them on release day.
I did happen to pop in HMV in Wolverhampton and they had what I pre-ordered in store on the day of release but I didn’t get my copy until 4 days later.
Very Disappointing.
19 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Brett,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
My parcel was going to be delivered…
My parcel was going to be delivered later than expected. HMV kept me updated on the delivery date which I appreciated. It arrived not too much later and in excellent condition
19 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Wolverhampton
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buying a LP.
I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquiries. I had an enquiry so did a number of customers behind me. I had to supply my email address, the assistant unfortunately spelt it wrong three times, embarrassing her and me. She told me she was dyslexic, I of course have no problem with that but wondered why she was on the computer not one of the other assistants, just a strange and frustrating decision.
8 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hello Mr Poole
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
States item is in stock and then isn’t…
States item is in stock and then isn’t and no time frame of when it will arrive and meant to be for Christmas present and ordered early November.
16 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I was looking for something very…
I was looking for something very specific that was out of stock yet the shop staff found virtually the only copy around and had it delivered a couple of days later.
13 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to navigate system easy and…
Easy to navigate system easy and helpful staff on collection.
10 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff wete very helpfuland friendly
10 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hello Purnima
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Good retail experience
Straight forward no hazzle and efficient. Knowledgeable and friendly staff
7 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hello Ann
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy ordering
Easy ordering, quick delivery, well packaged - definitely use the service again
3 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hello Jane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - Wolverhampton
Hi Antony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great stock range
Items available to collect in store quite quickly
Good price and stock availability
Good communication
3 décembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Mr Hill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great timing and in condition thanks.
24 novembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Tracey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - Wolverhampton
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent product (The Beatles of…
Excellent product (The Beatles of course)-carefully presented by friendly and courteous staff. I have been buying Beatles Albums (& singles,EPs etc) from HMV Wolverhampton for 54 years, since 1971 in fact--a life's experience indeed.
25 novembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Nicholas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I've only received half of my order,
I've only received half of my order,
Still awaiting and email regarding the LP part of the order, I wise I never bothered with HMV!
I was expecting when handing my money over on pre sale that I'd receive my goods on time without problems, never again!
25 novembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi David,
Thanks for leaving us a review.
So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Review
The service was amazing . The staff were very nice and quick to help to get my order!
12 novembre 2025
Réponse de hmv (UK) - Wolverhampton
Hi Adriana
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.