Homebase - Bangor Avis 

The lady on the checkout, her name was Elizabeth, was very pleasant and helpful. she made the shopping experience a pleasure.

First class service.
Staff helpful and pleasant..

Excellent efficiency friendly staff very prompt with orders

Click and collect just works - item ready on arrival, almost no waiting time, great assistant.

The staff were extremely helpful when I went to collect my order. In fact they went above and beyond to help. Click and collect is a great service at Homebase.

Very simple to find item on site
Simple payment process
Picked up goods no problem
Super

Everything went smoothly. A few blemishes on pots but they were the last two so I sort of suspected that.

My husband spoke to an assistant by phone re purchasing 12 boxes of tiles he said that someone would help put them in car. When we went to homebase in Bangor yesterday afternoon we spoke to an assistant who showed us were the boxes of tiles were located he had only 11 on the shelf so good service he looked in the store and brought the extra box, very pleasant. He said he would get a trolley and brought it to us and said there is the trolley and left. My husband is 71 years of age, the tiles were on the bottom shelf and my husband had to lift the 12 boxes himself. The trolley was extremely heavy to push the assistant was at the front of shop with another assistant my husband asked him to check codes on boxes which he did. At checkout the lady scanned the boxes I paid and still no offer to assist us on loading the boxes into our vehicle. On loading the boxes one slipped and sliced my husband's finger which was bleeding and very painful. I feel more assistance should be offered to elderly people. I will again say they were pleasant but that was not enough on this occasion.

Bought a new rug, pre ordered online
Already been opened, leaflet fell out as staff member bought out
Poor attitude from staff when I brought to there attention paid over £100 no effort to present or prepare better for sale

From ordering my goods to delivery, it was delivered on time. The delivery man was very helpful and chatty, I would recommend buying from you to all my friends.

It was sitting ready for us, the lady had us sorted very quickly and we were heading out again within 5 minutes. Good customer service.

Good customer service and the lady who served me was very pleasant and most helpful.

Quick efficient straight forward

First class service.
I have purchased a number of items from homebase over the last few months and service and deliveries have always been excellent.
Quality of products excellent also. Very happy customer.

Great items at amazing prices and ready to collect within an hour

Hard to find Item in stock at Homebase. Click and collect was an easy process.

I have used click and collect several times always very efficient and easy to use

Easy to order and staff at collection desk so welcoming. Also no problem for man from the storage area bringing it out to car and helping me. Seamless. Thank you.

Amazing with click and collect! The items were all ready to go packed in a trolley. Thank you!!

To many times you have been unable to fulfil my order.