Homebase - Birmingham Kings Heath Avis 

328
TrustScore 5 sur 5

4,8

Findlay Road, High Street, Kings Heath, B14 7SN Birmingham, West Midlands, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Served By Sharon at King's Heath branch. As always she is available for any information regarding products, if she does not know, she finds out from colleagues or info from product. She always has... Voir plus

Noté 1 sur 5 étoiles

Terrible service, 1st order arrived two weeks ago, items were damaged. Confirmation of 2nd order today, click and collect, called into branch to collect to be told they tried ringing me, no missed cal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited today with 2, three year old children, we came shopping for plant bulbs, which we found straight away. We had a wander round the shop, children looking at all sorts of things. The younger ma... Voir plus

Noté 5 sur 5 étoiles

Visited the store recently looking to buy some new plants. Was in the dark about what plants would suit my needs but my experience was made super easy by helpful member of staff called Jenny. She went... Voir plus


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Birmingham Kings Heath

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Findlay Road, High Street, Kings Heath, B14 7SN, Birmingham, West Midlands, Royaume-Uni

  • 0345 640 7630

4,8

Excellent

TrustScore 5 sur 5

328 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 52 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(328)

805 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Great experience, I've been in twice recently and Gulam was helpful and friendly both times.

29 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Happy shopping

Got what I needed in store. I did have to look around for help in store. The person that served me was friendly his name is gulam.

26 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

New bathroom

Tazz was so mindful of my disability needs when planning our new bathroom. He spent time finding out what I needed, asked questions delicately and found ways to make what I needed become a reality. One of my fears was having my bathroom look really medical, but all of the adaptations have been considered in a way to be stylish and a hidden as possible. Tazz made very lovely style and design suggestions but made sure that our decisions was final. I am so excited for our new bathroom.
We also had a home visit to confirm our measurements to make sure that everything will fit.
Any spacing issues we had Tazz was able to come up with solutions so we did not need to compromise what was needed and wanted.

14 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Aki - best shop assistant ever

Aki was the most helpful
staff member in a shop i have ever come across - he mixed my paint , made sure it was the correct colour , tested whether the skirting fitted in my car and was patient and kind . he should have a pay rise .

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Salim is a gentleman

I was in Homebase struggling to manage my compost and pots and Salim approached me and went above and beyond. He helped me to the tills then loaded my car, absolutely amazing.

20 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Tazz went above and beyond

Tazz went above and beyond

We went to Tazz to design our Kitchen and Bedroom. He went above and beyond before, during and after the sales process. During the design of the kitchen and bedroom, he worked with us on multiple iterations and even stayed patient during the long wait cycles we had due to outside factors regarding the renovations.

After the products were delivered, he was still actively helping me whenever I had any problems, and went above and beyond what we expected when we had problems with third-party vendors.

Will 100% recommend finding Tazz with any kitchen, bathroom or bedroom designs you have, he's detailed and communicative.

1 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Lovely staff member.

Really friendly staff member who was chirpy and engaging. We joked about always making time to shop at this branch even in a rush. Brought a smile to my day!

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Justin.

Justin.. Thankyou so so much for all of your help.. you went above and beyond. Not only did you spend time helping me decide what to purchase, you assisted me with my items, which were very heavy.. overall you are such a friendly, approachable and helpful individual! I have been meaning to leave this review for a couple of days! Thankyou so much… amazing asset to the team :)

15 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I bought three tins of paint the other…

I bought three tins of paint the other day. I brought one back today to swop the colour. I was refused. They said the three I had bought were part of a deal. So they insisted on refunding my paint and making me buy the other one for an extra £6. I was spoken to as if I was a complete moron for wanting to swop a colour, and that it was obvious I should have come in with all three tins to swop one for a different colour.

13 septembre 2024
Avis spontané
Logo de Homebase - Birmingham Kings Heath

Réponse de Homebase - Birmingham Kings Heath

Hi Paul​,

Thanks for bringing this to our attention. We’re sorry to hear you've had a disappointing experience instore. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.

Team Homebase

Noté 5 sur 5 étoiles

Kind hearted staff

We bought 3 bags of sand, and didn’t know that we could get one bag free. The humorous staff at the cashier, Gulam kindly reminded us about it. Thank you Gulam ( hope I spell your name correctly)

11 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

We were served by Justin....we had a…

We were served by Justin....we had a question regarding 3 Mongolian pillows, of which he went above & beyond to sort out for us. He even served us on his break with our other purchases so we didn't have to wait!
The staff here are beyond amazing & so helpful

7 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Went into King's heath branch near closing time on a Sunday, Amilah and Justin were both absolutely fantastic in dealing with my faulty strimmer. They did all they could to get me a replacement and a refund for the faulty product. Thankyou your help it was very much appreciated. Emma

8 septembre 2024
Avis spontané

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