My elderly mother and I went to Homebase Branksome (near Poole) to buy a cordless lawnmower. A great guy called Tim to sent to assist us. He was knowledgeable and friendly. He answered our 15 plus que... Voir plus
Établissement
Changer d'établissement1 Redlands, Poole Road, Branksome, BH12 1DN Poole, Dorset, GB
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Lisez les avis des autres
Ordering etc easy as was pick up. However the girl at customer services could not have looked less interested in serving us and barely looked up from her phone to help us. Poor customer service from h... Voir plus
Was shocked to receive a parking fine in the post after using this store. After purchasing goods and loading our car, we visited some other shops on the site before leaving. The weather was appallin... Voir plus
L'entreprise a répondu
Fantastic Customer service from enquiry to final delivery. Ellis @Homebase Branksome, very diligent and understanding. We gave a rough measurement plan and he showed us the 3D visual plan and point... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Branksome
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
1 Redlands, Poole Road, Branksome, BH12 1DN, Poole, Dorset, Royaume-Uni
- 0345 640 7014
4,5
Excellent
141 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Refreshing polite young helpful assistant.
Pleasant young male assistant got our order and put it on trolley. Suggested we watched the chairs, on top of boxed table, in case the slid off.
15 août 2024
Avis spontané
absolutely perfect service every single…
absolutely perfect service every single time! The staff in this homebase are exemplary. So professional,very friendly and extremely knowledgeable.
13 août 2024
Avis spontané
Excellent service
I was in a rush and I popped into the Branksome store for a padlock for my luggage. I didn’t have clue were to look when a member of staff knew straight away and came over and asked me if I needed some help. That was John and he was very helpful and he was very friendly and I left the store with my padlock and I would definitely shop there again.
1 août 2024
Avis spontané
Great service from the Poole team
Great service from the Poole team, really helpful and efficient.
Lovely store also.
29 juillet 2024
Avis spontané
It was easy to order and the order was…
It was easy to order and the order was ready at collection point when I was told it was ready
24 juillet 2024
Avis spontané
Items available in local store
Items available in local store, quick friendly service for click and collect.
26 juillet 2024
Avis spontané
Shopping for paint
Was shopping for paint was help by assistant call Peter. He was very helpful I’d say an asset to your company.
24 juillet 2024
Avis spontané
Was easy for pick and collect
Was easy for pick and collect. Great BBQ as well. Will go again as I have not been before, a lot bigger then I thought the store was.
19 juillet 2024
Avis spontané
I had great customer service in the…
I had great customer service in the Branksome Store Poole when I went for some turf.
The advisor got the turf took it to the tills and then loaded it into my car without me asking,
So well to him for amazing service and will certainly use the store again Thank you
24 mai 2024
Avis spontané
I ordered it to pick it up tomorrow
I ordered it to pick it up tomorrow, but have received a message that it’s been collected, so have I just lost £800???
14 juillet 2024
Avis spontané
Réponse de Homebase - Branksome
Hi Karen,
Thanks for your feedback. We’re sorry for any disappointment this has caused to you! We've spoken to the store who have let us know they've contact you in regards to this. We can confirm the goods are still awaiting collection for you. Please get in touch if you need any further help.
Thanks,
Team Homebase
Easy collection no problem at all.
10 juillet 2024
Avis spontané
Prompt and courteous service at the checkout.
Prompt and courteous service at the collection point. No hassles!
10 juillet 2024
Avis spontané
Ordered online for click & collect
Placed my order online. Very easy to navigate website. Particularly like that you are able to check what's in stock at your chosen Depot for click & collect or delivery options. I was able to collect my items the following day & received a text to say when the order was ready. One item of which I'd asked for 2 of, only had one. I received a telephone message advising of this before the collection text & was asked to bring the card that I'd paid with & a refund would be credited back. It was credited before I got home. Very efficient!!
2 juillet 2024
Avis spontané
Very friendly
Very friendly, quick and efficient service. nothing to fault
1 juillet 2024
Avis spontané
Great professional service
We have just placed an order for a kitchen with Homebase mainly due to the extremely professional service of Dansan Wickneswaran. From the beginning of the project Dansan listened to our requirements, appreciated our requests and suggested many ideas to help us find perfect solutions to ensure our design not only looked slick but would be very functional. We would highly recommend Dansan Wickneswaran and Homebase should you be looking for a kitchen
28 juin 2024
Avis spontané
Cannot fault service and delivery
22 juin 2024
Excellent service. Kept in touch re delivery & very…
Kept in touch re delivery & very helpful delivery people, excellent service.
22 juin 2024
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