Homebase - Bredbury Avis 

217
TrustScore 4.5 sur 5

4,6

Stockport Road East, Bredbury, SK6 2BN Stockport, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

We still have not received our grass trimmer which should have been delivered to the bredbury store on Monday 4th November. Impossible to get in touch by phone as no one answers. A conversation of so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you Homebase, we approached Kathryn with a request for some bedding plants, she helped us out, nothing was too much trouble and it will make a big difference to our Residents who enjoy gardening... Voir plus

Noté 5 sur 5 étoiles

We visited the Bredbury store 26/6/24 1920hrs to purchase corner seating for our caravan patio. Excellent service by the Shift Mgr ,Paul. Friendly, helpful, explained the delivery procedure and how we... Voir plus

Noté 5 sur 5 étoiles

Called into Homebase Bredbury today for some decorating items. My first time buying wallpaper and I hadn’t got a clue how much to buy. I was helped by Paul who checked my wall size and then did the ca... Voir plus


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Bredbury

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Stockport Road East, Bredbury, SK6 2BN, Stockport, Royaume-Uni

  • 0345 640 7814

4,6

Excellent

TrustScore 4.5 sur 5

217 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,6

Tous les avis

(217)

763 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Extremely Helpful

Super service as always and friendly staff. Special thanks and shoutout to Liam lovely young chap, loaded my car up with a large number of heavy items.

26 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Do not shop here.

Polite and friendly staff would be a big help. A smile would be appreciated and less of an attitude. The girl on the till just did not want to be there. When we arrived she was sat at the till with no customer's just drinking out of a bottle and 3 other staff member just talking . We waited at the click and collect desk but it was liket tumble weed blowing down the aisle. My husband had to go and ask her for someone to serve us. Very poor service. My first visit to the store and definitely my LAST.
I have since had a call from the store manager, a lovely gentleman called Richard who has apologised for the poor service I received. This apology deserves 5 stars.

25 mars 2024
Avis spontané
Logo de Homebase - Bredbury

Réponse de Homebase - Bredbury

Hi there​,

We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review. We have shared your comments with the store management and would love to be able to discuss this further with you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with FAO Gemma and ref 1910525 in the subject line and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Georgina was wonderful

Georgina helped with our transaction. I had deleted the original message with the order number (purchase was made online to click & collect). She was extremely helpful & polite. The whole experience was efficient and I will definitely be back when I need more decorating supplies. Thanks again.

24 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I would like to thank Ms Wahida for…

I would like to thank Ms Wahida for the great customer service journey she's offered me since day one of my full kitchen consultation appointment. Wahida has always been friendly, reachable and always going above and beyond my expectations in everything from sorting the planning, designing, financing, ordering and booking deliveries, ensuring orders are completed and even 6 months post delivery she is willing to support me. I would 1000% recommend Homebase products and services as long as Wahida is part of it to anyone out there wanting a new kitchen. I really appreciate your help. Thank you so much.

11 mars 2024
Avis spontané
Noté 4 sur 5 étoiles

Why bother going into stores

I went into the store and couldn't find the sealant I needed. I asked the chatting assistants and got what I was looking for. On the trip round I saw a ladder I was interested in. Asked if delivery was possible and I was advised "no but go on line and they can do it." Did that. Excellent service. Why it could not be done in store I do not know

2 mars 2024
Noté 5 sur 5 étoiles

New Kitchen!

We just ordered our new kitchen from homebase! We had our appointment with Gary Denith who was fantastic during the whole process. The kitchen we wanted didn't have all the units in stock, Gary went above and beyond to redesign the kitchen to ensure we got the kitchen we wanted. He emailed and kept us up to date throughout the process. I can't thank Gary enough for all his hard work and perseverance to get us our dream kitchen! Thankyou so much!

29 février 2024
Avis spontané
Noté 5 sur 5 étoiles

had an amazing experience at homebase…

had an amazing experience at homebase bredbury was served by a lovely polite young lady eve. she answered all my questions as i conceded about getting the correct product. this store should be proud of the amazing polite staff members.

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you Amy!

I’ve been to the Bredbury Store 3 times in the last two days, and on both days Amy was fantastic on the Dulux paint mix station. She was really helpful and patient, she had answers to all my questions, and she is as obsessive about paint shades as I am! Thank you Amy :)

13 février 2024
Avis spontané

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