Homebase - Coventry Avis 

131
TrustScore 4.5 sur 5

4,6

Unit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG Coventry, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We are absolutely thrilled with our new kitchen from Homebase Coventry - Gallagher. The quality of the units and appliances is excellent. The first class service provided by Katie was exceptional. She... Voir plus

Noté 5 sur 5 étoiles

Yesterday we purchased a hallway bench from the Gallagher Retail Park store in Coventry. On an earlier visit to the store it only had the display item and no stock, so the store manager James took tim... Voir plus

Noté 4 sur 5 étoiles

Easy to walkaround the store, everything was in its place and i found all the things i needed. However it was cold and the lack of heating made the visit shorter. Jada was very good on the checkout sh... Voir plus

Noté 2 sur 5 étoiles

The compost bags are sodden, absolutely soaked and have dripped into my car boot, staff member states they are stored outside without any cover, Car will now have to be aquavacced

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Coventry

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Unit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG, Coventry, Royaume-Uni

  • 0345 640 7021

4,6

Excellent

TrustScore 4.5 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 45 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(131)

744 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Enjoyable store…

I enjoy looking around homebase they have a lot of products that are not as expensive you think they are,the store is clean and just pleasure to go and look

15 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

My Homebase order was great

My Homebase order was great. I picked most of my £200 order up in store on two occasions.The paint defaulted to home delivery. I would have also picked it up from store to avoid the £6 charge which I didn’t notice til I pressed” go”. Everything was there when it should have been.

11 mars 2024
Noté 5 sur 5 étoiles

Excellent knowledgeable service

We were helped by Pete at the homebse store at Gallagher Retail Park Coventry. What EXCELLENT knowledgeable customer service ahould be commended as its often missing from the retail experience nowadays. Definitely made me spend my money at Homebase rather than online.

11 mars 2024
Avis spontané
Noté 4 sur 5 étoiles

Bought a recip saw

Ordered online and it was in stock the next working day. Collection was very easy.

Lady who served me was also very helpful in finding other products I needed.

Saw works great too.

6 février 2024
Noté 5 sur 5 étoiles

Coventry Store

Went to Coventry branch not knowing anything about plant pots , plants, feed, compost. Pete approached me and spent lots of time ensuring I had everything I needed. Pete is a credit to Homebase.

30 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Customer Service

Rikky on customer service was excellent. He found a receipt on the system which blew away a few days earlier for some paint which we had accidentally picked up the wrong colour and mixed some of the correct on for us.

28 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Dave & Deep were so helpful

Dave & Deep were so helpful! I was a bit silly and didn’t realise the product ordered was a bit too big for my little Citroen DS3… but with the guys help we got it in and I got home safe and sound! They were really friendly and I’m so happy I didn’t have to make a return trip :)

26 janvier 2024
Avis spontané
Noté 4 sur 5 étoiles

Collection was quick and easy

Collection was quick and easy. Staff weren't rude, but it wouldn't hurt to be a bit more enthusiastic in a customer facing role. Though the guy on the checkout, who didn't actually serve me was jolly.

7 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff
Thank you

23 décembre 2023
Avis spontané
Logo de Homebase - Coventry

Réponse de Homebase - Coventry

Hi Angela​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Noté 5 sur 5 étoiles

Christmas Tree Order…

My order arrived quickly to pick up in store.
Picking up was quick and easy.
Staff polite

16 décembre 2023
Logo de Homebase - Coventry

Réponse de Homebase - Coventry

Hi Regina​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Noté 5 sur 5 étoiles

The complete order was ready to go… 4 …

The complete order was ready to go… 4 minutes and I was back outside! It was far quicker than finding it on the shelf too. Excellent, cheerful service.

20 décembre 2023
Avis spontané
Logo de Homebase - Coventry

Réponse de Homebase - Coventry

Hi Esther​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Noté 5 sur 5 étoiles

Had to return some paint that was…

Had to return some paint that was outside your 30 day return policy and Rikky & David at your Coventry store were extremely helpful in arranging a store gift card. Very grateful thank you to them both

19 décembre 2023
Avis spontané
Logo de Homebase - Coventry

Réponse de Homebase - Coventry

Hi Carl​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Noté 5 sur 5 étoiles

Fast efficient service

Fast efficient service. Made shopping easy to obtain items that were out of stock in many other stores.

16 décembre 2023
Avis spontané
Logo de Homebase - Coventry

Réponse de Homebase - Coventry

Hi Customer​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Noté 5 sur 5 étoiles

Buying christmas lights

Great service

14 décembre 2023
Avis spontané
Logo de Homebase - Coventry

Réponse de Homebase - Coventry

Hi Melissa​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

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