Homebase - East Dereham Avis 

Was served by RHYS who went out of his way to assist me with shelving (including cutting it to the required length).
Exceptional service and so helpful.

Fantastic team helped will paint for my new bedroom. The store manager was kind and friendly when a colleague asked for help about certain paints I asked.

I was served by Susan. She was absolutely wonderful at the tills and made me feel like I wanted to return. An absolute pleasure to talk to and an asset to your store.

The staff at my local Homebase in Dereham are always so helpful. Kind Jessie gave me this form after I expressed my gratitude.
Thank you all!

Overpriced shop . Put discount signs up for 15% off but don’t give it . Get to till and you’re told it’s already been taken off even though it was same price before 15% sign went up. Queried it once before when I got some flooring and they admitted it and took discount off but up to old trick’s again.every other shop that has discounts on display it shows on receipts not Homebase because you’re being conned .Only use Homebase if desperate.
04/08/24 east Dereham

Jessie at Dereham Homebase was patient, helpful and kind whilst I was trying to make a decision on a garden set. Jessie is an asset to Homebase. Thank you it was really appreciated.

Paul was very helpful done a match colour with paint to an item, which I didn’t know you could do. Helped me with questions about my kitchen. He was very helpful and polite. Thoroughly recommend using this store.

Paul was very helpful and managed to fix the colour matching paint machine so we did not have to return later.

Called In to your branch In East Dereham yesterday to buy some gloss paint. I spoke to the assistant about the best for durability and they were very helpful. Appeared to have a very good level of product knowledge. Have been to this store many times and always found It to be a relaxed and friendly atmosphere. Can't see me shopping anywhere else. Thanks guys!!

Very helpful staff who give up their time to give great service. Knowledgeable and ensured we had everything we needed.

Special thanks to Clarissa! She was so helpful to us in store, enabling us to get the right brushes at best value to paint our summer house. It's not often someone goes out of their way to assist like she did, we're very grateful. Thank you again!

Easy to order with click and collect very quick order status ready for collection. Local store and item ready on arrival

1st class service with very helpful staff, would definitely recommend them.

Mel was extremely helpful, friendly and knowledgeable when we were buying our large bbq. She assisted us to the van with it and even helped us in with it. What a star.

Website easy to navigate and order. Order placed 8pm so. It expecting anything until next day as store closed but still received text same day saying ready for collection.

At store 8:20 and items ready to collect, in and out within 2 minutes.

Sunday afternoon I visited your Dereham store and was helped by a delightful, polite young man. He is a credit to your store. The young man’s name is Simon.

Member of staff brilliant and helpful thank you

Paul was absolutely amazing, very helpful, kind & the best customer service I have had in a long time!

Went in today to get some "heratige" paint for a door on a listed building. Jess and Paul were extremely helpful in helping me find the correct colour. Very happy with the service. 5*.

Excellent customer service, great product range and value for money