Easy to order and quick to be ready to collect. Polite service in store and it was very busy. Knocked off one star as the ceramic pot I'd ordered had a couple of small chips in the rim. It was heavily... Voir plus
Établissement
Changer d'établissement23 Reigate Road, Ewell, KT17 1PE Epsom, Surrey, GB
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Lisez les avis des autres
I ordered a B&D Powerfile online for collection at a store, and Homebase took my money. A little later they cancelled my order, so I had to re-order from a different store, further away from home. S... Voir plus
L'entreprise a répondu
The store and staff are great… however I can’t understand how rude the customers that shop in Epsom are they manners are disgraceful. The staff try there best with who they have but it seems never goo... Voir plus
I am happy with my recent experience. I bought a Country Living Kitchen from the Ewell store. I was assisted by Charlie who was knowledgeable, experienced and helpful. The whole process was straightf... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Ewell
Écrit par l'entreprise
Homebase
Écrit par l'entreprise

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
23 Reigate Road, Ewell, KT17 1PE, Epsom, Surrey, Royaume-Uni
- 0345 640 7127
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Feedback
Helen at the Ewell branch is always very friendly and very helpful
Amazing service
There was a lovely server named TJ that gave me that made me feel welcome and was very helpful in helping me find what I was looking for and I truly appreciate her service. I would recommend coming to Ewell store.
Efficient polite genuine
Efficient polite, friendly and helpful. Just the simple act of realising it was a lot to carry and putting items inside boxes is a simple thing but disarming and genuine
Ordered on-line
Ordered on-line, ready within the hour. Polite efficient staff.
Helen helped me a lot!
Helen was brilliant
Helen was brilliant, told me all about the special deals and was super helpful!
Order was ready for collection as per
Order was ready for collection as per
SMG sent earlier, very pleased.
Quick and easy to collect.
Quick and easy to collect.
Pleasant and helpful staff.
Helped carry the item to the car.
Homebase came to the rescue
Had difficulty sourcing a product I needed to help plant a shrub. Found it easily on Homebase website, was able to order for collection, received confirmation straight away. When I called at Ewell branch later, it was brought immediately. Can’t fault the service…and it was cheaper than elsewhere.
On line order for collection.
Good parking,Staff extremely helpful when collecting items ordered online.
I ordered some items from the shop in…
I ordered some items from the shop in Ewell and paid £20 pounds for delivery which is yet to be delivered. On the same day I ordered similar items online and it was delivered within time for £6. I am wondering why it is easier and cheaper to order online than from the store. It is very disappointing

Réponse de Homebase - Ewell
Quick and easy to order and staff on…
Quick and easy to order and staff on collection were great!
It was very easy to order what we…
It was very easy to order what we wanted and easy to collect it from your Ewell store. I would recommend people to do click and collect.
Always enjoy our visits and purchases…
Always enjoy our visits and purchases at Homebase. So pleased it’s changed back to Homebase from Bunnings.
Staff are always helpful & friendly.
This is my second attempt to order…
This is my second attempt to order these storage boxes , the first time I was called to say the wrong product had arrived so I cancelled the order and then today I came to collect my second order but was given the wrong product again. Very frustrating! Won’t be bothering with Homebase next time I need anything

Réponse de Homebase - Ewell
Helpful assistant
The assistant Helen was really helpful when asked about some plants and correct compost I wanted
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