Homebase - Harlow Avis 

Not clear what customer service points are open as staff don't stand behind them.
When I got home I found that there 2 of the four bolts from the pack were missing.

Best customer experience in a very long time. Manager went out of way to ensure our online purchase which had become unavailable after order was collected from another store for us.

The staff were very friendly and Helpful, Charlie was sensible and thoughtful in the way he dealt with us. Polite and friendly service is a missing commodity in many shops and services these days, but the staff here were both and excellent. Well done Charlie.

Everyone was friendly and helpful

Ellie, the checkout person was the most unfriendly and least attentive person I've come across in your store.

Wide choice of products with pleasant and helpful staff member (Susan) at the till.

All staff especially Lisa & Charlie were very helpfully in the purchase & loading of our garden furniture
Thank you all very much

Ali was very welcoming and helpful with a smile
Also told me about today's special offer for garden gloves and I was happy to take 2 pairs

Ali was very helpful, speedy and no nonsense! Cheers Ali!

Charlie was very helpful and quick which was great because I was in a rush

I was served immediately when I went to the collection desk. The young lady was very friendly and retrieved my order immediately.

All the staff were super friendly and Charlie who served me was very helpful

Was easy to find the items I required and pay. Susan was very helpful at the till

Garden staff (Irene) was very helpful with my needs.
The plants are always looking well care for and healthy
I had a wonderful selection to choose from. I must point out I didn't come to spend just to escape the tennis . But spend I did I'm happy to say.
Irene helped me make a good.choice. Something for me to do while the football is on.

Had a fantastic experience at homebase in Harlow the store was clean and tidy all the staff were happy and helpful and didn't think it could get any better until I got to the till and met Harry a happy and cheerful young man also very knowledgeable and offered excellent advice on how to do my decking he was also very healthy and safety conscious in his own work as well as for myself as well again offering advice and had some gloves available at a competitive price as I bought two pairs a truly amazing young man the Harry kane of homebase

I need help with a special paint and Clive was knowledge, helpful and happy to help.

Friendly & helpful assistant. Item was on a trolley ready for my collection.

Served by Charlie on enquiries. I had a faulty broom to return but no receipt. He found my purchase on his screen quickly and made the refund. Very efficient and friendly young member of staff.

Very knowledgeable and friendly staff, especially Lisa who helped me find the right type and colour paint I was looking for. She even went out of her way to make sure I received the discount that was on offer. Thanks again Lisa.