We bought a kitchen through Homebase and the whole process from design to delivery was very well handled. We had the loveliest designer (Samyra Ahmed - thank you again!) at the Harrogate branch. She d... Voir plus
Établissement
Changer d'établissementPlumpton Park, HG2 7LD Harrogate, North Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I cannot thank Ellie enough at your Harrogate branch for helping us choose our new garden furniture and home furnishings. Ellie also gave us delivery options which really helped us make our decision e... Voir plus
Queued for ten minutes at the till, only for the cashier to say I’m closing the till as I’m knocking off now, the store was very busy with only that till open. Had to queue then at customer service de... Voir plus
L'entreprise a répondu
We bought our kuchen mobel kitchen through homebase with our designer Samyra. Samyra was excellent from beginning to end and knew everything. Her communication between us and Kuchen mobel was brillian... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Harrogate
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Plumpton Park, HG2 7LD, Harrogate, North Yorkshire, Royaume-Uni
- 0345 640 7450
4,5
Excellent
101 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First rate service and price
5 août 2024
Avis spontané
We had various time slots and our sofa…
We had various time slots and our sofa was delivered within the 12 hours but only just. We were asked for a review hours before it was delivered and also told us that it was delivered hours before we actually received it - so we were not impressed with the system you have but the 2 delivery men were very pleasant
1 août 2024
Réponse de Homebase - Harrogate
Hi Pat,
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. We'll ensure your comments regarding the time accuracy is logged with the relevant team. Please reach out if you wish to discuss further.
Thanks,
Team Homebase
Réponse de Homebase - Harrogate
Hi There,
We're sorry to hear the cushions are damaged.
We have asked the store to reach out to you to resolve this.
Many Thanks
Team Homebase
Great communication easy ordering
1 août 2024
Avis spontané
Lawnmower aw what I searched for
Saw what I searched for, the item was on their sale, ordered and paid online, within 40 mins was informed order was ready to collect, off I went, gave my order number with ID, collected and off I went with item, so easy and the staff were very pleasant.
31 juillet 2024
Avis spontané
Excellent first time ordering on line process
Very simple ordering process throughout my search and completion followed by straightforward communication confirming order and collection
26 juillet 2024
Avis spontané
Fast service
Brilliant company quick service easy to use when ordering on line
17 juillet 2024
Avis spontané
Really nice till operator
Really nice till operator , very helpful staff, easy exchange of item,
22 juin 2024
Avis spontané
Kitchen Review
We bought a kitchen through Homebase and the whole process from design to delivery was very well handled. We had the loveliest designer (Samyra Ahmed - thank you again!) at the Harrogate branch. She designed everything very calmly with us and sorted out all our requests (despite us being what many would call picky customers!). We now have a lovely kitchen which is excellent quality, couldn’t be happier!
20 mai 2024
Avis spontané
First impressions not great
First impressions not great. Store looked very scruffy and untidy. I had to collect a large item. The assistant suggested I got a trolley to move my purchase. No offer of assistance was given and I struggled for 10 minutes to lift the damaged box into my car by myself.
5 juin 2024
Avis spontané
Réponse de Homebase - Harrogate
Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Super quick and friendly.
5 juin 2024
Avis spontané
Excellent service at pick up from the…
Excellent service at pick up from the store website easy to navigate available on click and collect within the hour and cheapest price in the net - can’t say anymore than that 👍
1 juin 2024
Avis spontané
Homebase click and collect.
Ordered and collected same day. Ready when I arrived at store.
28 mai 2024
Avis spontané
Received my goods
Received my goods. From yodel not a great start.
Open the box took every thing out laid it all on the floor only to discover NO instructions and No tools .
25 mai 2024
Réponse de Homebase - Harrogate
Hi Imelda,
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Thanks,
Team Homebase
Easy to order online and click and collect. Then quick pick up at my local Homebase store. All ready now to paint
Easy to order online
24 mai 2024
Avis spontané
First class communication
Ordered through click & collect - First class communication thank you
22 mai 2024
Avis spontané
Excellent service
16 mai 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.