Really helpful when what I needed wasn’t on display. Someone went to fetch it from the back. Also helpful pointing out a special offer that I happened to be interested in. Only removed one star becaus... Voir plus
Établissement
Changer d'établissementEddington Business Park, Eddington Way, CT6 5UJ Herne Bay, Kent, GB
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Lisez les avis des autres
Took some time to find the click and collect order on the system but eventually found it in store - otherwise friendly and helpful staff member so its more of a system process issue I guess
Didn't have everything I needed but Linda was brilliant
Quick efficient and friendly
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Herne Bay
Écrit par l'entreprise
Homebase
Écrit par l'entreprise

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Eddington Business Park, Eddington Way, CT6 5UJ, Herne Bay, Kent, Royaume-Uni
- 0345 640 7571
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Les gens ont aussi consulté
Excellent Customer Service
Linda who served me was so kind and helpful. I ordered some guttering and connectors online for collection. The order was ready for collection super quick. One of the connectors for the guttering was missing its rubber seals and despite my concern that this was the last connector in stock Linda sourced the required seals needed. Very grateful to her so that I can complete my guttering today what with all this rain. Cheers!!!
Lovely Linda served me today
Lovely Linda served me today. Really helpful and super friendly 😊
Linda and Bill at our Herne Bay store…
Linda and Bill at our Herne Bay store always go above and beyond for us whenever we are in store. Even taking heavy items to the car and loading them on safely, entertaining our 3 year old and being generally amazing, it's nice to see customer service at a 5 star level.
Well done you guys!
Friendly and helpful service from the…
Friendly and helpful service from the staff member on the till. She reminded it is 10% today, so I will return later today to make further purchases.
Lovely, welcoming service
Linda was very welcoming at the till, I gave a hand full of coins and Linda was really patient and made sure she gave me the correct change back
Lovely till staff
Lovely till staff, one in particular.(LINDA) I think that’s one of the reason I favour you over B&Q. Always cheerful and helpful,
Was served by Linda in the Herne Bay…
Was served by Linda in the Herne Bay branch.
Many times I've met her and every time she is always so pleasant
Always polite, always has a little chat while putting your items through.
I wasn't in a good mood when I got there, water leak at home, but after talking to Linda again I left feeling much better and got the job done using the bits I'd bought. Excellent service
Regards,
Gary Francis.
As always - helpful and pleasant
As always, staff were very helpful and pleasant. No problem loading compost into my car (I’m disabled) - everything with a smile 😊
Good value for money and then again…
Good value for money and then again with the extra 10% and to add to that is the friendliness and helpfulness of the staff which makes it a much more preferable place to buy.
Great
Really good day out so much to offer, Will be going back for more ,took the wife,she needed everything.
Great store with friendly and helpful…
Great store with friendly and helpful staff. Good selection of stock. Many thanks to Linda for a cheerful and professional service.
Linda was extremely polite and service…
Linda was extremely polite and service was brilliant.
Put a smile on my face
Put a smile on my face, staff were amazing expecially Lynn!
Customer service was fantastic very…
Customer service was fantastic very helpful and suggested bits I didn’t think of thank you would defently recommend this store
Smiley greeting at checkout.
Helpful staff
The lady on the till (Linda) was really helpful and cheerful. Clearly enjoys her job and is an asset to the store.
Really helpful when what I needed…
Really helpful when what I needed wasn’t on display. Someone went to fetch it from the back. Also helpful pointing out a special offer that I happened to be interested in. Only removed one star because I felt harassed by the window salesperson outside who didn’t want to take no for an answer.
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