Homebase - Horsham Avis 

Best price found for Bosch pruner / chainsaw and gloves, didn't have the gloves but immediate refund given.
The chainsaw is a really excellent piece of kit, used to cut most of a 8' 6' conifer down to a stump.

Always find the staff happy, friendly and keen to help.

Products are good, slightly pricey but if you look carefully then you will always find a bargain. However, their products are of a high standard.

Most grateful to Gareth for helping me loading 40 pieces of slabs in 2 rounds. They are really heavy stuff. It's a blessing to have such a friendly shop in our community.

A great experience - Sanj was so helpful in helping us select the perfect garden furniture & accessories. He even bought it to our car & loaded it in for us. Thank you so much.

Wrong item was picked. No one contacted to say the item I had ordered was out of stock

Got the garden furniture home and a badly damaged cushion! Poor quality item at £650!!

Initial concern regarding quantity available quickly resolved by very helpful young lady. Tiles I had ordered were a bit heavy for me and the staff were quick to offer to take them to the car and load them for me. Brilliant customer service, very happy.

Quick and friendly attention from the hard working couple of staff at the counter.

The whole process was quick and easy, even though the product had been opened and badly taped up everything seems okay.

Order by Click & Collect ready within 1 hour. Very kind (& strong!) lady in Garden dept loaded 12 x 9kg bags of decorative chippings into my car for me, in fact the second time in a week. I was most grateful. Thank you.

Had a problem with a delivery but Cal got involved with the problem and was absolutely great until i received my goods i feel he went above and beyond in the resolution of getting it sorted

Excellent customer service from colleague when collecting my goods

I think the staff have changed, so much more helpful and pleasant.

Easy transaction made by the staff

Ordering was straightforward - ready for collection within an hour.
Collection was less so. I was ‘greeted’ by a woman making no eye contact uttering “it’s (computer) gone down on me - no apology, just endless tapping on computer. I was a bystander.

I ordered on line and collected my items at Horsham store through click and collect.
Everything was very easy.

Quick delivery to store. Very helpful staff, who got the unpacked items to fit into my car. Sanjiv and Matt at Homebase Horsham went above and beyond!

Nice clear website, easy to search and pay online. Collection was quick and easy.

Click and Collected 20 garden border timber pieces, easy peasy and the guy at the store was great. Makes everything much easier when we're nice to each other!!