I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she... Voir plus
Établissement
Changer d'établissementSainsburys Way, Hessle, HU13 9NT Hull, North Humberside, GB
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Lisez les avis des autres
We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our p... Voir plus
We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris... Voir plus
We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Hull
Écrit par l'entreprise
Homebase
Écrit par l'entreprise

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Sainsburys Way, Hessle, HU13 9NT, Hull, North Humberside, Royaume-Uni
- 0345 640 7019
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 46 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The lady on the desk was very pleasant…
The lady on the desk was very pleasant and very efficient. She said she had worked there before and had now come back but was currently only on a temporary contract. From my experience I would have thought she was well worth a full time contract if that was what she was after
Wonderful staff/customer service
I visited your Homebase
Store in Hessle, Hull today and the ladies in the gardening department were most welcoming and helpful especially Jacquie. She was very chatty and lovely and helped me select a few plants. Credit where credit is due. Please can you tell her to not stop what she is doing as she is a credit to your company.
Poor customer service
The guy collecting the order was really disgruntled to go collect the item. He needs to improve customer service skills.

Réponse de Homebase - Hull
Great experience
Easy to order and goods ready for collection within hour. Quick to collect.
Good service
Member of staff who served me was polite and professional. I had issues getting my id and she was very patient. Top class
No problems
No problems, arrived at the store, showed my ID and collection details, the assistant messaged someone to bring my order and within a few minutes my items arrived.
The staff unbelievably helpful a lady…
The staff unbelievably helpful a lady called yvonne saw I was in a hurry and showed me where every I needed to be
First port of call next I need anything
Homebase Hessle
Bravo to Hull Homebase staff !
We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our purchase: they knew the products, checked availability, offered sensible suggestions, looked something up for us regarding the BBQ we wanted and even opened another till so we didn’t have to wait very long and then they transported it to our car. Everyone: Joe, Mitre, Alex, Yvonne, Brogan and Anne were a credit to the company. Helpful, friendly, funny and thoughtful. Thank you, everyone for such an easy experience. Bravo.
Jacquie was really helpful.
Jacquie was really polite friendly and helpful when I couldn't find the product that I was looking for.She took me to the product I was looking for and advised me which one would be best suited for the job I was doing.
Great service in store and good value…
Great service in store and good value for money products
Very pleasant lady and very helpful…
Very pleasant lady and very helpful when returning wallpaper bought on line
Outside table and chairs.
Outside table and chairs. Good price and very happy with the items.
Staff were very helpful and took the items to the car and packed them in perfectly 😊
Great staff but product in poor condition
Staff were great very helpful but the item I collected was in very poor condition. The box was battered and open.

Réponse de Homebase - Hull
Straight forward click and collect in…
Straight forward click and collect in and out in 5 mins happy and helpful staff brill.
Excellent customer service
We were looked after by Yvonne W. She was very helpful and friendly and her customer service was 10 out of 10.
Speedy
Speedy, efficient service. Quickly available and no hesitation to use the click and collect service in the future.
Great service
Went into my local homebase (hull) to take advantage of the 15% offer, staff were brilliant and showed me the different products on offer and informed me what would work best for me. Great service
Store was well laid out and the staff…
Store was well laid out and the staff very helpful.
Treat for me.
It was simple and straightforward. High quality product and delivery service.
The staff went to the trouble of not…
The staff went to the trouble of not only locating large garden furnirure but helped us to the car. Many thanks
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