Homebase - Hull Avis 

165
TrustScore 4.5 sur 5

4,7

Sainsburys Way, Hessle, HU13 9NT Hull, North Humberside, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she... Voir plus

Noté 5 sur 5 étoiles

We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our p... Voir plus

Noté 5 sur 5 étoiles

We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris... Voir plus

Noté 4 sur 5 étoiles

We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol... Voir plus


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Hull

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Sainsburys Way, Hessle, HU13 9NT, Hull, North Humberside, Royaume-Uni

  • 0345 640 7019

4,7

Excellent

TrustScore 4.5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(165)

749 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The lady on the desk was very pleasant…

The lady on the desk was very pleasant and very efficient. She said she had worked there before and had now come back but was currently only on a temporary contract. From my experience I would have thought she was well worth a full time contract if that was what she was after

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Wonderful staff/customer service

I visited your Homebase
Store in Hessle, Hull today and the ladies in the gardening department were most welcoming and helpful especially Jacquie. She was very chatty and lovely and helped me select a few plants. Credit where credit is due. Please can you tell her to not stop what she is doing as she is a credit to your company.

3 juin 2024
Avis spontané
Noté 3 sur 5 étoiles

Poor customer service

The guy collecting the order was really disgruntled to go collect the item. He needs to improve customer service skills.

2 juin 2024
Avis spontané
Logo de Homebase - Hull

Réponse de Homebase - Hull

Hi Sophie,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Good service

Member of staff who served me was polite and professional. I had issues getting my id and she was very patient. Top class

31 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

No problems

No problems, arrived at the store, showed my ID and collection details, the assistant messaged someone to bring my order and within a few minutes my items arrived.

30 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Bravo to Hull Homebase staff !

We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our purchase: they knew the products, checked availability, offered sensible suggestions, looked something up for us regarding the BBQ we wanted and even opened another till so we didn’t have to wait very long and then they transported it to our car. Everyone: Joe, Mitre, Alex, Yvonne, Brogan and Anne were a credit to the company. Helpful, friendly, funny and thoughtful. Thank you, everyone for such an easy experience. Bravo.

22 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Jacquie was really helpful.

Jacquie was really polite friendly and helpful when I couldn't find the product that I was looking for.She took me to the product I was looking for and advised me which one would be best suited for the job I was doing.

17 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Outside table and chairs.

Outside table and chairs. Good price and very happy with the items.
Staff were very helpful and took the items to the car and packed them in perfectly 😊

6 mai 2024
Avis spontané
Noté 3 sur 5 étoiles

Great staff but product in poor condition

Staff were great very helpful but the item I collected was in very poor condition. The box was battered and open.

1 mai 2024
Avis spontané
Logo de Homebase - Hull

Réponse de Homebase - Hull

Hi Darren​, 

We’re sorry for any disappointment caused regarding the product and would like to get in touch to assure everything is ok with the item. Please fill in your order details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with FAO Gemma Ref: 1943655 in the subject line and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Speedy

Speedy, efficient service. Quickly available and no hesitation to use the click and collect service in the future.

27 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Went into my local homebase (hull) to take advantage of the 15% offer, staff were brilliant and showed me the different products on offer and informed me what would work best for me. Great service

26 avril 2024
Avis spontané

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