The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online... Voir plus
L'entreprise a répondu
Stukeley Road, PE29 6DA Huntingdon, Cambridgeshire, GB
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The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online... Voir plus
L'entreprise a répondu
Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products.... Voir plus
Myself and my husband went to the Huntingdon store,purchase some unit legs, we found Suzanne on the shop floor she was very helpful. We also purchased other items,Jackie at the checkout was very poli... Voir plus
Homebase Huntingdon are fantastic. We were shopping for a new BBQ. In my head I had narrowed it down to two options, when Suzanne spotted us and asked if we wanted any help. She was super friend... Voir plus
Écrit par l'entreprise
Écrit par l'entreprise

Stukeley Road, PE29 6DA, Huntingdon, Cambridgeshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 49 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Mower was ready and collected in an hour. Thank you.
Suzanne was so helpful, she helped me to the checkout and even got me a trolley. Such a good store at Huntingdon, really organised and you can always find someone to help you. Stock levels are good too.
Easy to order and collection literally took less than a minute from a very helpful lady . .
I ordered click and collect and it worked perfectly!
Really efficient and helpful- helped me get the stuff in my car, very polite- great service. Thank you.
I used click and collect for some fence paint. Three female staff gave me a cheerful and smiley welcome. The paint was immediately found and handed over with no waiting. Good service.
Collected many paving slabs. Staff very helpful in assisting loading them in.
Lady was very abrupt and did not want to see my I.D. Asked for last four digits of order and brought out item and just walked off. Very rude and not customer service friendly.

Réponse de Homebase - Huntingdon
The assistant was absolutely fantastic. Extremely efficient, caring and so very helpful.
Huntingdon Cambs branch.
Very straightforward pick up as a lady staff member was on hand near the collection point.
She was pleasant efficient and quick
Myself and my husband went to the Huntingdon store,purchase some unit legs, we found Suzanne on the shop floor she was very helpful. We also purchased other items,Jackie at the checkout was very polite.
Both ladies made our shopping experience better,due to there happy and helpful attitude.
Hello
just wanted to say how nice the staff are at Huntingdon homebase. I was struggling with back problems and a staff member offered to help me before being asked. So Thank you suzanne
Extremely helpful staff at the Huntingdon store who are always happy to help the customers. Always greeted with a friendly smile with great customer service.
Staff were very helpful and also a superb young guy loaded 30 small slabs into my car due to me not being able to. Polite and very helpful guy cannot fault. 5
Homebase Huntingdon are fantastic.
We were shopping for a new BBQ. In my head I had narrowed it down to two options, when Suzanne spotted us and asked if we wanted any help.
She was super friendly, knowledgeable and informative about both options and went out of her way to find another member of staff to help with the MASSIVE boxes after we decided to purchase.
Ollie (I think was his name) was our saviour and came to the rescue. He also advised on the correct gas and best value for money.
Thank you for making our visit great and we LOVE the BBQ!
It was out of stock so I had to wait but at least it came!
Hayley and Martin were a great help and certainly go the extra mile. Hayley came up with a great solution to deliver our Sherpa folding sofa and we’re very pleased with the experience all round.
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