Excellent communication. Driver knocked on my door on delivery rather than just leaving it. My only negative would have to be the cost of delivery and waiting for over a week to receive my parcel.
L'entreprise a répondu
Unit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ Nottingham, Nottinghamshire, GB
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Excellent communication. Driver knocked on my door on delivery rather than just leaving it. My only negative would have to be the cost of delivery and waiting for over a week to receive my parcel.
L'entreprise a répondu
On entering the store in Daybrook Nottingham, on Saturday 24th August, was trying to work out where to locate what I had come for. Immediately John approached me, knew exactly what I needed and took m... Voir plus
Went to the Arnold branch today to change some wallpaper - typical of me I’d got the wrong receipt from a different branch! Working to deadline as decorator at home waiting to paste it up!! Daniel was... Voir plus
Kirsty from the Doncaster branch of The Range was filling in at the Nottingham branch whilst we were shopping for our new kitchen, we were so impressed with her customer service and advice that we... Voir plus
Écrit par l'entreprise
Écrit par l'entreprise

Unit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ, Nottingham, Nottinghamshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Prakash was very helpful and mixed up my paint as soon as I ask for help.
When shopping in store today I was approached by one of your staff(Kash)who noticed I was struggling pushing heavy compost and other items.
He said he could help me by taking my trolley to the till and then he would pack my car.
Lovely man, thank you for your kindness.
Quick and easy to do click and collect order
The wrong item was picked by staff, I asked to change it, it was the exact same item, but a different colour,(even though the original item was not what I had ordered,) I was asked to pay more (even though it was their fault) for the item, I said no and canceled my order, now waiting for the refund, shame really as they lost a sale, and you wonder why people do internet shopping.

Réponse de Homebase - Nottingham
Prakash did wonderful service, very helpful
I would like to say that the staff at this store are excellent. I have just started using this Homebase and Ben gave me brilliant advice on paint. In addition when I had a query the Manager sorted it, no quibbles.
I will be back...this is my " Go-to Homebase" now.
Thank you to all the team.
Great service from prakash and andy on power tools
Absolutely lovely staff at Arnold. It’s the first time I’ve used the store. But the lady and man who served me were so helpful and kind. I had a large click and collect order. I’m registered disabled and they never let me lift a finger. I’m normally at BnQ but the customer service there is awful. Needless to say I won’t be using them anymore. The customer service was amazing at Homebase Arnold. I don’t know lady’s name who helped me but a massive asset to the company and store. I’ll definitely be using this store in future
Order all ready loaded on trolley ready to go so very easy ; helpful staff too.
Natalie was the ultimate professional offering advice when appropriate and explaining each process when required. Her design experience was invaluable and made decision making easier.
Really lovely, helpful member of staff - Lennie - went above and beyond. Excellent service.
Prakash and Dan were very helpful today in the Arnold (Nottingham) branch!
Helpful staff at Homebase Arnold, especially Prakash.
Prakash was awesome today really looked after us on a great deal on some flooring , legend
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