Homebase - Orpington Avis 

150
TrustScore 4.5 sur 5

4,6

Sevenoaks Way Industrial Estate, Main Rd, BR5 3QD Orpington, Kent, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

In the world we live in today it is so rare to receive outstanding customer service, the above and beyond kind of customer service. Brigitte Bishop is this type of individual. It's when unforseen thin... Voir plus

Noté 5 sur 5 étoiles

Attended Orpington Homebase today as order of wallpaper was wrong. Dreading it as it can be stressful at customer care but Kelly who assisted us could not have been more professional, friendly & just... Voir plus

Noté 1 sur 5 étoiles

Now I know Homebase is not the cheapest option around, but when needs must, went in for a pack of 13amp fuses as my plug has just blown at home and now when looking to do my accounts I realised I have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kerry Anne at the customer service desk was extremely helpful when I placed an order for paint today, even though she had to also deal with voices in her headset - so patient and friendly! Homebase... Voir plus


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Orpington

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Sevenoaks Way Industrial Estate, Main Rd, BR5 3QD, Orpington, Kent, Royaume-Uni

  • 0345 640 7065

4,6

Excellent

TrustScore 4.5 sur 5

150 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(150)

755 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don’t get ripped off at Homebase

Now I know Homebase is not the cheapest option around, but when needs must, went in for a pack of 13amp fuses as my plug has just blown at home and now when looking to do my accounts I realised I have been charged twice. Bit late in the day as I purchased the item a month ago but still worthwhile bringing it to anyone attention who may read this review

28 juin 2024
Avis spontané
Logo de Homebase - Orpington

Réponse de Homebase - Orpington

Hello Joe, 

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Molly” in the subject line, and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Kerry at Orpington was amazing help to…

Kerry at Orpington was amazing help to me today when visiting. She helped with the colour choice of paint, was friendly, kind & patient.

Thank you so much for making my experience pleasurable and stress free
10/10

10 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service, above and beyond

We went to purchase an outback BBQ at the Orpington branch but they didn't have any in stock. The store manager and assistant were incredibly helpful and contacted another store to see if they had any. A colleague at the other store even delivered the BBQ personally on his way home from work the same day! We were able to put the BBQ together for our family party the same weekend. Fantastic service, thank you so much for going above and beyond.

8 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

NEW KITCHEN - BRIGITTE @ ORPINGTON BRANCH

After visiting WREN for a new kitchen quote and being rather bamboozled with figures, discounts and deadlines to qualify 😬 we trotted off to HOMEBASE in Sevenoaks Way Orpington . After having a good look round at their ample designs and kitchen fittings we were approached by BRIGITTE a sales team member . She was absolutely amazing ,she spent hours with myself going through designs and advising along the way . Brigitte is a very knowledgeable , personable kitchen design specialist and I was blown away by her dedication to see an order through from customer browsing to eventually even assisting our fitter over the phone when he needed advice on installing. Brigitte kept me informed of production dates and delivery regularly and was always on hand , responding within minutes to any questions I had. Above and beyond is an understatement as I have never had that sort of experience before from After Sales and I would not hesitate to highly recommend anyone in the process of purchasing a new kitchen to visit Brigitte at Orpington branch - truly amazing and the whole process was made so much easier and less stressful knowing I had assistance at hand should we need it . My new kitchen is amazing , such high quality and attention to detail in design and I cannot thank Brigitte enough for all her advice and assistance over the last few months.

2 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Josh Pease at Homebase

Josh Pease, designed our kitchen at Homebase. He listened throughly and gave good advice and opinions which made this process easy.
Josh was always on hand to answer our questions before and after our kitchen was fitted.
I would highly recommend Josh Pease.

20 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. The lady at the information desk was great very patient , polite and met all my demands with ease. The process of click and collect was methodical and easy to order. Thanks.

18 juin 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus